Totango
FEBRUARY 9, 2022
The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. In this article, we’ll discuss five essential technology tools you can use to automate your contract renewal procedures.
SaaStr
FEBRUARY 9, 2022
Dear SaaStr: Is It Worth It To Try to Get 2-3 Name Brand VCs Into My Round? For as long as I’ve been in start-ups, having a name-brand VC on your cap table has mattered. Folks have always worked hard to get Sequoia or Andreesen or Bessemer or Accel, or for me back in the day, Emergence on the cap table. Brands do matter. We can say they shouldn’t matter so much in general, and especially in venture.
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Andreessen Horowitz
FEBRUARY 9, 2022
A growing number of scientists and entrepreneurs are leveraging blockchain tools, including smart contracts and tokens, in an attempt to improve modern science. Collectively, their work has become known as the decentralized science movement, or DeSci. Still in its infancy, DeSci lies at the intersection of two broader trends: 1) efforts within the scientific community.
Unbounce
FEBRUARY 9, 2022
As a small business owner, we know you’ve got limited time and expertise to run digital marketing campaigns. We also know that a whopping 47% of you run your marketing efforts all by yourselves. Now add technical issues, broken workflows, or a lack of developer resources, and you’re faced with a bunch of barriers that make you wonder how you’ll even keep up with or get a leg up on the competition.
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IT World
FEBRUARY 9, 2022
I have been a longtime fan of Rackspace as a cloud platform. Indeed, I strongly recommended them for their excellent security and, particularly, for their superb customer service and technical support. At its height (which included the first half of 2021), tech support staff would answer the phone within a minute, overwhelmingly be helpful, informed, and almost always take the time to review any notes from earlier tech calls (and leave detailed notes for any follow-ups).
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
IT World
FEBRUARY 9, 2022
Microsoft has certainly made some improvements in Windows 11, but some of the changes will take some getting used to. We are creatures of habit, and some of the interface differences will make some tasks harder, at least at first. And avoiding a Microsoft account has become even more difficult in Windows 11, but it’s still possible. In this story I’ll show you workarounds that will help you overcome some of the difficulties Windows 11 introduces if you’re used to working in Windows 10. 1.
Andreessen Horowitz
FEBRUARY 9, 2022
With the rise of the cloud, we are witnessing a major transformation in how software is developed and maintained. As a developer, microservice architecture is quite appealing. It enables us to decouple singular monolithic software into a smaller set of … The post Investing in Asserts.ai appeared first on Andreessen Horowitz.
IT World
FEBRUARY 9, 2022
Apple’s biggest challenge putting a vehicle on the road may not be the design, probably isn’t the artificial intelligence, and might not be the software and manufacturing – but almost certainly is the most mundane challenge of all: the lack of charging points. Apple Cars need chargepoints, too. In the US, Apple’s home turf and still its most important market, the US Department of Energy tells us there are just 111,000 public charging stations for electronic vehicles (EV), which is what the Apple
The SaaS CFO
FEBRUARY 9, 2022
When I was a CFO at a private equity (PE) backed company, I was always a little envious of the PE folks. They got so many investment looks at different SaaS companies. And they built their SaaS muscle through the management of their SaaS portfolio companies. That’s changed now that I’m a fractional SaaS CFO. […]. The post How to Assess Your CAC Profile appeared first on The SaaS CFO.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
SaaS Metrics
FEBRUARY 9, 2022
Personalised Linkedin automated messages are an excellent form to generate leads to connect with the target audience by saving your time and money. If you want to message your leads one by one, then this will be time-consuming, and you’ll require enough resources too. Linkedin automated messages can save you from it. Read more. The post How to Personalise Linkedin Automated Messages first appeared on SaaS Metrics.
BetterCloud
FEBRUARY 9, 2022
SaaSOps Leaders with David Politis is a podcast for CIOs and aspiring IT leaders that explores the evolving landscape of SaaS and SaaS management. In the time since we launched the podcast last year, BetterCloud’s CEO David Politis has talked with a diverse group of influential IT executives about how they grew their careers, how SaaS applications have transformed their organizations, and what it all means for the future.
Intercom, Inc.
FEBRUARY 9, 2022
Intercom is built on principles. I mean that in a very practical sense: PMs, Designers, and Engineers at Intercom use our R&D principles every single day to guide their decision-making. Having clear principles keeps everyone pointed in the same direction, and empowered to move quickly and with confidence. “Defining and distilling these principles has been one of the biggest contributors to our ability to consistently build great products at scale”.
SmartKarrot
FEBRUARY 9, 2022
Have you ever heard a C-Suite executive say that he/she is okay with losing out on a few customers every month? Never. The reason for that is customer retention is highly crucial for SaaS companies because – . Retaining a customer is a better thing to do than acquiring new ones. Loyal customers contribute a lot to revenue growth in upsells, referrals, and even advocacy.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Navint
FEBRUARY 9, 2022
Does your organization rely on more than one revenue model? Then you likely need an Agile Billing function. But what makes an Agile Billing system truly agile? As a follow on to our recent article, Agile Billing: How an Agile Billing capability drives speed-to-market, operational efficiency and customer centricity, this new infographic explores the ten key capabilities of every Agile Billing.
SmartKarrot
FEBRUARY 9, 2022
During the fag-end of every fiscal year, there are debates about setting the yearly budget across the organization. At such times, CCO is the only leader who has to bear the brunt; after all, customer success is at an adolescence phase! Due to this very reason, it becomes extremely difficult for the CCOs to pitch budget ideas for customer success successfully. .
SmartKarrot
FEBRUARY 9, 2022
Role: Vice President, Customer Success Location: London, England, United Kingdom Organization: Adra As a Vice President of Customer Success, you will create a customer experience that will drive world-class retention and advocacy. Ensure successful deployments of Adra solutions with all customers. Work collaboratively across functions to drive bookings and growth.
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