Thu.Sep 05, 2024

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Tracking Usage Metrics for SaaS Product Improvement

SaaS Metrics

Discover how tracking usage metrics can transform your SaaS product and unlock hidden opportunities for improvement and growth! The post Tracking Usage Metrics for SaaS Product Improvement first appeared on SaaS Metrics.

Metrics 52
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Hiring a Strong New VP? Let Them Pick Their Right Hand Person

SaaStr

So there’s a mistake I see a lot of founders make again and again, especially when cash is tight. In fact, these days cash is tight for most, even if you’re at $20m, $50m, $100m ARR, since everyone’s trying to get more efficient and profitable. And the mistake they make is they finally hire a great VP of Sales, Marketing, CS, Product, etc. that they really believe in … and then … they sort of veto or don’t quite believe in their first hire.

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Lead-Gen Quarterly Check-in with Martin Adey

Predictable Revenue

Entrepreneurs often struggle with stepping back, especially when their identity and value have been tied to being on the front lines. The post Lead-Gen Quarterly Check-in with Martin Adey appeared first on Predictable Revenue.

Revenue 130
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Dear SaaStr: How Should I Pay Sales Reps When Our Customers Pay Monthly?

SaaStr

Dear SaaStr: How Should I Pay Sales Reps When Our Customers Pay Monthly? There are basically two options — really three, by blending the two: The first is to pay monthly commissions. I generally don’t recommend this. I.e., if you pay the reps a 10% commission on what they close … and the customer pays say $500 a month … you pay the rep $50 a month.

Scale 257
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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The Helpful Content Update Was Not What You Think

The Moz Blog

Are Google’s Helpful Content Updates affecting your rankings in unexpected ways? It might not be just about your content. As the August update rollout wraps, we can expect some winners and some losers, but why? Tom Capper digs into the data and reveals the surprising reality of what sites impacted by the Helpful Content Update have in common.

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A Beginner’s Guide To Customer Satisfaction Measurement

Groove HQ

A high churn rate is more than just a revenue problem. Losing customers hurts your business’ reputation, visibility, and potential for growth. And since you may never find out why most of them left, you might not know what needs to change. The better option is to address the kinds of issues that drive people […] The post A Beginner’s Guide To Customer Satisfaction Measurement appeared first on Groove Blog.

Churn 69
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Understanding churn rate and its impact on business

Chargebee

Understanding the dynamics of customer engagement and retention is crucial for any business aiming for sustainability and growth. Among the myriad of metrics that businesses track, churn rate stands out for its direct impact on a company’s future revenue and customer base stability.

Churn 52
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The Current Ratio and Quick Ratio: a Guide for SaaS Founders

Cobloom

As a SaaS (Software as a Service) founder, ensuring the financial health of your company is crucial for growth. When aiming for sustainable expansion, it’s essential to understand key financial metrics that provide insight into your company’s liquidity—your ability to meet short-term obligations. Two of the most important financial ratios for measuring liquidity are the current ratio and the quick ratio.

SaaS 52
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What Factors To Consider While Choosing Digital Insurance?

How To Buy Saas

Risk is most understood by the insurance sector. Maximizing profits requires minimization of risk. Most businesses ignore the fact that digital disruption is the one big threat the insurance industry is facing right now. The biggest challenge facing the insurance industry worldwide in the next two to three years will be the pressing need to update businesses and technology.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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HubSpot vs. Salesforce: Which CRM is Best for Small-Medium Sized Businesses?

Cobloom

Customer Relationship Management (CRM) software is the backbone of any growing business, especially in the B2B world where long-term relationships are paramount. Choosing the right CRM is an important decision you make for your company, when you’re focused on driving growth. Two of the most popular CRMs in the market today are HubSpot and Salesforce.

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Pipedrive CRM Alternatives — Nimble vs. Pipedrive

Nimble - Sales

Pipedrive CRM Alternatives If you’re running a business, chances are you’ve worked with a CRM or two before. If you’re in the market for a new one, you might be considering a Pipedrive alternative, and we understand that it can The post Pipedrive CRM Alternatives — Nimble vs. Pipedrive appeared first on Nimble Blog.

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How to Write a Blog Post: A Full Breakdown of How We Do it at Buffer

Buffer Resources

The Buffer blog is one of our most valuable assets for our Marketing team, bringing in hundreds of thousands of pageviews each month. The original Buffer Marketing team started posting to the blog as far back as 2013, a very different time for content on the Internet.  As you can probably guess, we don’t do things the same way anymore. Our blog and writing process have seen many iterations throughout the years.

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What is fintech lending and how does it work?

Panintelligence

Key takeaways How Fintech lending leverages advanced technology to streamline the borrowing and lending process. The advantages of Fintech lending over traditional lending, including faster approval times and more inclusive credit assessments. The benefits Fintech lending offers to both borrowers and lenders, such as reduced operational costs and improved risk assessment.

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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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Fullstory Autocapture: Feature Overview + an Alternative

User Pilot

Wondering if Fullstory autocapture is the right solution for your product analytics needs? This article will help you find out! Read on as we explore the pros and cons of this feature and why you might need an alternative. TL;DR Fullstory autocapture is an AI-powered feature that lets you automatically track user clicks , scrolls, mouse movements, form submissions, and other interactions on your website or web application.