SaaStr
MARCH 23, 2023
Here's the thing about venture right now Seed stage remains vibrant, similar to any of past 5-6 years Series A and later has gotten over 2021, and is back in market … but … Has moved back to Default No Pacing is far slower because of it — Jason Be Kind Lemkin (@jasonlk) March 19, 2023 So folks in venture are back to business. 2022 was a year of dealing with the fallout of fallen unicorns, terrible deals, and slashed valuations.
Tom Tunguz
MARCH 23, 2023
The hardest round to raise so far in 2023 is the Series B. Although, all the early & mid-stage rounds have fallen to levels not seen for 5-10 years. Q1 volumes by year show broad declines across early-stage venture capital. Seeds peaked at 1500 in Q1 of 2020 falling to 155 in Q1 of 2023. Seeds fell 64%; As 68%; Bs 86% & Cs 80% of last year’s round counts.
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SaaStr
MARCH 23, 2023
Dear SaaStr: I’m an Early Employee and Have a Chance to Sell Some of My Startup Shares. Should I? Goodness. Congratulations on the change for some liquidity. It’s both exciting — and confusing. Marc Benioff sold a huge amount of his Salesforce stock before its run from $2b to $100b+ in market cap. Today, he only owns a few percent of Salesforce.
Buffer Resources
MARCH 23, 2023
What do creators like Mr. Beast and Ali Abdaal have in common? Not much, actually, other than the ‘Creator’ label and being YouTubers. They serve distinctly different audiences and create very different types of content. However, no matter how you look at it, they’re both pretty successful in their own rights. For content creators , one of the biggest debates is whether or not to "niche down" and focus on a specific topic or audience.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
SaaStr
MARCH 23, 2023
SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
MARCH 23, 2023
What are the reasons for customer churn in SaaS? And how can customer success teams address them to ensure product growth? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. However, sometimes things don’t go as planned, and customers churn. By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them.
Andreessen Horowitz
MARCH 23, 2023
General Partner Connie Chan on how leading brands are using AI and other technology to combine the serendipitous discovery of offline shopping with the infinite options of online shopping. Today, most of the Western world revolves around search-based online commerce … The post The Future of Ecommerce: How a Product Becomes a Purchase appeared first on Andreessen Horowitz.
User Pilot
MARCH 23, 2023
The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! TL;DR Marketing and sales teams have different goals, which is why they often have different data sources or metrics. Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform.
Sales Hacker
MARCH 23, 2023
Sales is the transfer of conviction and inspiration: The person who is most certain during the interaction will win. Why? Because your prospect is uncertain. Which means your sales conversation will either inspire in them the certainty to say yes — or it will reinforce their uncertainty, and they will say no. As a seller, your success rests in your attitude: your complete conviction that your solution is the best in the world for your customer.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
User Pilot
MARCH 23, 2023
Looking for the best NPS survey template to personalize? Keep reading! Creating an NPS survey can be hard sometimes, but using a template simplifies the entire survey process. It saves you time, ensures consistency, and enables easy customization to fit your unique needs and branding. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base.
CloseSaaS
MARCH 23, 2023
Customers nowadays prefer to go with businesses with great customer experience. This post covers how to use a customer journey map to create the best CX.
User Pilot
MARCH 23, 2023
Contextual onboarding is the best way to keep users engaged with your product. But what are some contextual onboarding examples that could inspire you to implement it? In this article, we’ll cover what contextual onboarding is, why it’s important for SaaS businesses, and how successful companies have implemented it by leveraging user onboarding software.
IT World
MARCH 23, 2023
It's been a while since we last came across a story that shows how iPads continue to evolve into perfect machines for mobile enterprise pros, so it's appropriate to note that Webex by Cisco has introduced something special in the form of multi-window support on iPad for Webex Meetings. A better way to meet online This should be welcome news to anyone who wants to share content with others in a meeting, in that it makes the experience easier and more impactful.
Speaker: Margaret-Ann Seger, Head of Product, Statsig
Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating
ChurnZero
MARCH 23, 2023
The most important part of Customer Success is the team. Yet, many teams fall well below industry benchmarks. More than three-quarters (77%) of Customer Success teams have fewer than 50 people on staff. That’s according to our annual Customer Success Leadership Study published in late 2022. Here’s how the responses broke out: 9.8% said their team has 100 or more people; 13.8% said their team has between 50 and 99 people; 20.2% said their team has between 20 and 49 people; 19.0% said their team h
IT World
MARCH 23, 2023
Ah, PowerShell. A simple blue window and some text has transformed the world of Windows administration from a point-and-click GUI to scripts that automate everything, as well as provide log rotation and identity lifecycle management and govern which server receives which updates. Everything in the newest versions of Windows Server as well as Microsoft 365, Azure, Intune, Viva, and all of the other cloud jazz is accessible primarily via PowerShell and only secondarily (and sometimes even not at a
Chart Mogul
MARCH 23, 2023
How good is your business at retaining customers? Are you effectively expanding revenue from your existing customer base? And, is your poor retention the reason for your slower growth in 2023? If you’re unsure, check your retention metrics. Gross revenue retention (GRR) and net revenue retention (NRR) are the key metrics to understand how well … How good is your business at retaining customers?
Kalungi
MARCH 23, 2023
When setting goals, it’s easy to hyperfocus on specific numbers, deliverables, and other quantifiable measures of success. These “key results” are essential to a successful set of goals as they allow you to definitively point to your achievements and say whether you performed well against or fell short of your expectations. These key results, however, are only a means to an end.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
Infinicept
MARCH 23, 2023
Our guest on this podcast is Greg Cohen. Greg is chairman and CEO of Fortis. Greg and Todd discuss Fortis, the company, and their stack. They go deep on B2B payments, and they dive a bit into Fortis’s business approach and philosophy. Read the full transcript below. Todd Ablowitz (00:09): Welcome to It Pays to Know, the Infinicept podcast where we dive deeply into unexplored areas of payments.
Valuize Consulting
MARCH 23, 2023
Understanding Your Product Ecosystem In the world of B2B SaaS, a fierce debate has been raging about the roles and responsibilities a Product Owner (PO) and Product Manager (PM) play in your CS Technology landscape. Enterprise leaders have had to contend with some common questions plaguing product management and these roles: What are the differences between Product Owners and Product Managers?
ChurnZero
MARCH 23, 2023
The most important part of Customer Success is the team. Yet, many teams fall well below industry benchmarks. More than three-quarters (77%) of Customer Success teams have fewer than 50 people on staff. That’s according to our annual Customer Success Leadership Study published in late 2022. Here’s how the responses broke out: 9.8% said their team has 100 or more people; 13.8% said their team has between 50 and 99 people; 20.2% said their team has between 20 and 49 people; 19.0% said their team h
Frontegg
MARCH 23, 2023
In today’s world where cyber threats are becoming increasingly sophisticated and prevalent, traditional password-based authentication is no longer enough to ensure the security of online accounts and systems. Multi-factor authentication (MFA) has emerged as a crucial tool in fighting off cyber threats, offering an additional layer of security by requiring users to provide more than one form of identification to access their account.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SmartKarrot
MARCH 23, 2023
Role: Customer Success Specialist Location: Mesa, AZ, United States (On-site) Organization: IncStores.com As a Customer Success Specialist, your main KPI for this position is to keep an eye on all online review platforms in order to proactively contact accounts based on key metrics, events, and triggers, particularly those customers who have poor reviews (three stars or less) and have started credit card disputes, with the goal of resolving those disputes and converting those reviews to f
Frontegg
MARCH 23, 2023
An authentication app is a software application that is used to authenticate the identity of a user. Authentication is the process of verifying that someone is who they claim to be, typically by requiring the user to provide a username and password. An authentication app can also use other forms of authentication, such as fingerprints, facial recognition, or security tokens.
SmartKarrot
MARCH 23, 2023
Rethinking culture and expectations To keep pace with the progressive shift in organizational values, people friendly companies around the world are rethinking culture, expectations, and policies to be able to align with the requirements of the new age workforce. The way people work and the expectations they have of their employers are evolving. A lot has changed in the working ethos and environment in the current corporate set up and this has resulted in the need to not just make changes that s
IT World
MARCH 23, 2023
Disclosure: Microsoft is a client of the author. In a sense, Microsoft Office and I grew up in this industry together. We both entered tech at around the same time, and I was one of its first users — when it had a problem that continues to plague it. Office was largely built through acquisition, and as a result, it has often suffered from a lack of integration and consistency.
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Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.
SmartKarrot
MARCH 23, 2023
Rethinking culture and expectations To keep pace with the progressive shift in organizational values, people friendly companies around the world are rethinking culture, expectations, and policies to be able to align with the requirements of the new age workforce. The way people work and the expectations they have of their employers are evolving. A lot has changed in the working ethos and environment in the current corporate set up and this has resulted in the need to not just make changes that s
IT World
MARCH 23, 2023
Microsoft has launched its Loop app in public preview. The productivity application combines elements of documents, spreadsheets, and presentation apps in a single collaborative space. Microsoft Loop was first unveiled at Ignite in 2021 and has been in beta testing since last year. It is based on the company's Fluid Framework, which is designed to remove barriers among Microsoft 365 applications and allow app components such as tables, charts, and lists to be embedded into different apps and upd
Unbounce
MARCH 23, 2023
If you want your business to be profitable, you’ve gotta get the word out. After all, how will folks buy your stuff or sign up for your service if they don’t even know your brand exists in the first place? Enter: The Internet and the wide, webby world of digital marketing. And it is wide. With the ability to communicate with just about anybody on the planet—all without getting outta your pajamas—digital marketing makes it a snap to raise awareness about your brand.
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