Mon.Sep 30, 2024

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Talking About the Numbers vs. Talking About the Business

Kellblog

This is a huge distinction and sadly I think many people miss it. You go a mid-quarter ops meeting. The CMO shows quarter-to-date MQLs. Someone asks how we define MQL. A 15-minute conversation ensues. The SVP of Alliances talks about influenced ARR. Someone asks how that’s defined, but only five minutes are spent on definition. However, a controversy erupts and 20 minutes are spent reconciling different answers from different reports.

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The SaaS Era of 2013-2022 is Over. Welcome to The World of Hyperfunctional SaaS.

SaaStr

So is AI taking over everything? Will $1B SaaS companies be run by 1 person teams? I mean … maybe. Across the SaaStr Fund portfolio, I’ve seen multiple portfolio companies lost $1m customers to new, in-house AI initiatives. But I’ve also seen others grow even faster as AI rebooted and enhanced their products. What I do know is many of the billion+ SaaS companies I invested in a decade ago would not be remotely competitive today.

AI Search 245
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Where is the Budget for AI Coming From?

Tom Tunguz

Morgan Stanley surveyed a group of CIOS to understand the sources of AI budget. If hyperscalers deploy $100b in capex on AI this year & legions of software vendors hawk AI solutions, the money to justify it must come from somewhere. 41% of CIOs said net new spend. 35% said existing software spend. Only 6% said it would come from professional services.

AI 218
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Dear SaaStr: Does Being a Strong Operator Make You a Better Investor?

SaaStr

Dear SaaStr: Does Being a Strong Operator Make You a Better Investor? I don’t think in SaaS being a founder or senior exec or early key hire makes you a better investor per se. Why not? I mean … it’s pretty easy to invest at $1m ARR growing 300% in a hot space. It’s really not all that hard. Now founders may prefer an ex-CEO or operator on their board or cap table.

Startup 212
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Customer Onboarding Made Easy: How 3P Learning Reduced Developer Reliance With Userpilot

User Pilot

3P Learning is an Australian educational technology company that specializes in developing online learning resources. Its products use gamified experiences that help young learners develop science, maths, and literacy skills. We chatted with Tom Ulman, the Chief Product Designer at Reading Eggs, a 3P Learning company, about how they used Userpilot to improve the user onboarding experience. 3P Learning’s success story – a quick summary Challenge : The marketing team at Reading Eggs relied o

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How CYBERBIZ Revamped Their Admin Panel With Userpilot

User Pilot

CYBERBIZ is a Taiwan-based e-commerce platform, which currently supports a significant number of stores in the country. Dedicated to providing excellent customer experience, the CYBERBIZ product team decided to overhaul its key functionality and chose Userpilot as a tool to facilitate the process. We caught up with Wei-Di Huang, the Senior Product Manager at CYBERBIZ , to talk about his Userpilot experience.

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4 Steps for Conducting a Customer Sentiment Analysis

Groove HQ

Are buyers constantly leaving feedback you don’t know what to do with? Customer sentiment and needs should always be aligned. If it’s not, you can leverage feedback to improve the customer experience. Many businesses are sitting on the untapped potential of feedback, unable to make sense of it all or unwilling to put in the necessary […] The post 4 Steps for Conducting a Customer Sentiment Analysis appeared first on Groove Blog.

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How to Choose the Best Hosting for Your Travel Blog

SaaS Metrics

Unlock the secrets to selecting the ideal hosting for your travel blog and discover the crucial factors that could transform your online journey. The post How to Choose the Best Hosting for Your Travel Blog first appeared on SaaS Metrics.

Travel 52
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Enhancing the Augmented Product: The Vital Role of Go-to-Market Strategies Inclusive of Customer Success

Valuize Consulting

In today’s hyper-competitive market, businesses are constantly seeking ways to differentiate their offerings and deliver maximum value to their customers. Understanding the three levels of a product—core, actual, and augmented—is crucial for marketers, sales teams, and product planners aiming to create a compelling value proposition. While the core product addresses the fundamental need and the actual product provides the tangible goods or services, it’s the augmented product that of

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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The Non-Technical Guide to Hosting and Website Security

SaaS Metrics

The non-technical guide to hosting and website security reveals vital strategies you never knew you needed to protect your online presence—are you ready to learn? The post The Non-Technical Guide to Hosting and Website Security first appeared on SaaS Metrics.

Metrics 52
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Everything You Need To Know About Xero Recurring Invoices

Subscription Flow

Xero is a popular accounting software designed for businesses to keep a record of their finances. It is a powerful tool which automates the generation of recurring invoices and financial reports. It also works harmoniously with SubscriptionFlow to speed-up subscription management, and track recurring payments. This blog explores Xero recurring invoices in detail – from its set-up, to its advantages, to its integration with subscription management software.

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How to Select the Right Hosting Plan for Your Content Site

SaaS Metrics

Pick the perfect hosting plan for your content site by uncovering essential factors that could transform your site's performance and user experience. The post How to Select the Right Hosting Plan for Your Content Site first appeared on SaaS Metrics.

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Advanced Stripe Dashboards for Subscription Management

Baremetrics

Get more from Stripe with Baremetrics. Unlock real-time SaaS metrics like MRR, churn, and LTV to make better decisions for your subscription business.

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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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How to Hire the Right CMO for Your SaaS Startup: A Comprehensive Guide

Kalungi

Hiring the right CMO isn’t as simple as finding someone with a great resume. It’s about ensuring they’re the right fit for your company’s current stage, your culture, and your vision for the future. This guide will take you through everything you need to know to make that decision.

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Messaging Strategies: How to Build One + Examples

User Pilot

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. It includes what you say, how you say it, and how you ensure your communication succeeds. Why should you have a solid messaging strategy? Before we get into the nitty-gritty, here’s why you need a messaging strategy in the first place: Clarity and consistency : A well-defined messaging plan ensures that

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Why you need to set your marketing foundation (go-to-market strategy) before driving growth

Kalungi

If you don’t take the time to set up a strong Go-to-Market strategy and marketing foundation, you’ll never hit your growth goals. In this article, we explore why setting a strong marketing foundation is crucial and how the upfront sacrifice will unlock strong and smooth growth for your company.