IT World

MARCH 10, 2023

Organizations are reaching a tipping point when it comes to workplace productivity, with large numbers of employees saying too much of their time is still spent on ‘work about work’ rather than the skilled, strategic work they were hired to do, according to Asana ’s latest Anatomy of Work global index. The report comprises findings from a survey of 9,615 knowledge workers — commonly defined as employees whose jobs mainly involve acquiring and using information in a creative way — in the United S

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Clouded Judgement

MARCH 10, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Consumption Chart Last week I talked a bit about consumption trends. Came across an interesting chart I wanted to share. Growth Deceleration of Consumption Companies So far, 2023 guides have not been pretty for consumption software companies.

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Cloud Trends Subscription Payment Features 244

SaaStr

MARCH 10, 2023

The SaaS Capital Index from SaaS Capital had a nice summary this week of the 3 low points we’ve seen in SaaS multiples, and this chart puts things in great context: As you can see above, in the early days of SaaS … it was tough to be a public SaaS company. Public multiples often were around 4x-5x in 2008, and then the global meltdown came, and public multiples fell to as less than 2x revenue for a while.

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SaaS Trends Enterprise Revenue 214

IT World

MARCH 10, 2023

Artificial intelligence is already designing microchips and sending us spam, so what's next? Here's how generative AI really works and what to expect now that it's here.

Artificial Intelligence 103

Artificial Intelligence Generative AI AI 103

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

ChurnZero

MARCH 10, 2023

Are you interested in using AI to make your Customer Success job easier? If so, this article is for you! We’ll walk through how to write prompts to help you better serve your customers, with examples you can add to your CS toolkit. Top tips include how to consider the customer perspective, use consistent language and formatting, and the best structure for efficient, effective results.

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AI Customer Success Technical Review Generative AI 98

FastSpring

MARCH 10, 2023

Most CEOs don’t run the same company for over 15 years, but Alf Ruppert isn’t the typical tech founder. “I’m a bit closer to business owners from the 50s,” he admits — a time when he believes creating an enjoyable work environment was more highly valued. This perspective is why at least four employees have been with the company since the beginning. In 2006, founded iOSXpert — now the largest partner of the Mac-based CRM and project management software Daylite.

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Consulting Underperforming Technical Team Interviewing Software 78

IT World

MARCH 10, 2023

Reported plans to extend US chip export controls to Inspur affiliates signal continuing supply chain upheaval.

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ChurnZero

MARCH 10, 2023

Are you interested in using AI to make your Customer Success job easier? If so, this article is for you! We’ll walk through how to write prompts to help you better serve your customers, with examples you can add to your CS toolkit. Top tips include how to consider the customer perspective, use consistent language and formatting, and the best structure for efficient, effective results.

AI 75

AI Customer Success Technical Review Generative AI 75

IT World

MARCH 10, 2023

Schneider Electric, a Fortune Global 500 company that specializes in digital automation and energy management, has the same challenges other enterprises face today — namely, finding new IT talent or reskilling employees to build talent pools from within. The company recruits new IT talent from multiple backgrounds, and not specifically computer science graduates.

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Neil Patel

MARCH 10, 2023

This blog was written by David Hutchinson, VP of Marketplaces at NP Digital. Recently, I was in a pitch for a potential new Amazon client. We went through our audit of both their paid and product detail pages. Amongst our recommendations, we noticed that this brand was not utilizing the 130+ characters in their product titles. The prospective client was engaged and asking some great questions.

Marketplace as a Service 72

Marketplace as a Service Software Review Automotive Mobile 72

IT World

MARCH 10, 2023

Developers can now integrate ChatGPT directly, using a token-based pricing system, into a host of different enterprise and end-user applications.

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ChatGPT Azure Enterprise Pricing 92

CloudKettle

MARCH 10, 2023

It’s no secret that Marketing Cloud and Salesforce are incredibly powerful tools for businesses of all sizes. However, to truly benefit from these platforms, it is important to establish a clear and consistent system for naming your data. At first glance, this might seem like a small detail. After all, what’s in a name? However, […] The post Why Proper Naming Conventions Are Critical for Scaling Your Marketing Campaigns appeared first on CloudKettle.

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Scale Scaling Marketing Cloud 52

IT World

MARCH 10, 2023

It confounds me why this took so long, but Microsoft is at last making it easier to paste plain text with a keyboard shortcut; support for this is now available to Microsoft 365 Insiders in the Beta Channel. Small change, big difference While in no way at the scale of Microsoft’s recent decision to officially permit Windows 11 on Apple Silicon Macs , the move is still significant.

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Revenue

Dubb

MARCH 10, 2023

Your best marketing isn’t you paying for all of your brand’s ads. It’s when your customers tell others you’re who they’re doing business with—word of mouth. And the only way to make that happen is to create an experience that makes them want to talk about you. This is sage advice offered by Shep The post How to Amaze Your Customers for Life with Shep Hyken appeared first on Dubb Blog.

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Marketing Business Social Media Consulting 52

IT World

MARCH 10, 2023

The job market is weird. I’m hearing from employers that they’re struggling to hire. Job ads bring in a fraction of the number of candidates they used to, and the candidates who do apply tend to be unqualified, at least more so than in the past. Meanwhile, prospective employees say it’s hard to find work and struggle to get hired. There are lots of job openings and plenty of people looking for work.

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Cybersecurity Consulting Management Marketing 78

Entrepreneur - SaaS

MARCH 10, 2023

The company will use the funding to grow its customer base, expand its team, and double down on alliances with partners like Snowflake to scale its offerings

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Scaling Trends 52

Chargebee

MARCH 10, 2023

If you’re running a finance team here's how connecting Chargebee and Anrok can help you stay sales-tax compliant without adding friction to your process.

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Sales Finance Business SaaS 52

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

SmartKarrot

MARCH 10, 2023

Role: Senior Customer Success Manager Location: London Area, United Kingdom (Remote) Organization: Zappi As a Senior Customer Success Manager, it will be your primary responsibility to ensure that our clients are getting the most out of our platform. You will work together with customers to help them reach their desired results and to spot and remove any obstacles in their way.

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Customer Success Sales Hiring Healthcare Government 19

SaaStr

MARCH 10, 2023

Product-led growth is a hot topic. As a startup, you want people to love your product, plain and simple. Getting them to love it is more complicated. At SaaStr APAC 2023, Matt Vethuis, the VP, APJ at Amplitude, shared his take on how to bring power to your products through a hybrid blend of product and sales-led growth called product-led sales. Product-led growth is a GTM strategy where the product is the main driver for growth.

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Sales Travel Forecasting Startup 188

Chart Mogul

MARCH 10, 2023

Product-led growth is often presented as a silver bullet to hypergrowth. But in reality, many PLG success stories leverage traditional inside sales motions alongside self-service to speed up customer acquisition. This is called product-led sales. With a panel of experts, we discussed what product-led sales looks like in practice and when B2B SaaS leaders should … Product-led growth is often presented as a silver bullet to hypergrowth.

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VP of Engineering Sales Hiring Sales Compensation 52