Fri.Feb 10, 2023

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What Great SDR Follow-Up Looks Like

Predictable Revenue

Michael Tuso joins the Predictable Revenue podcast to discuss what great sales development follow-up looks like and tips for better SDR prospecting. The post What Great SDR Follow-Up Looks Like appeared first on Predictable Revenue.

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Confluence Review

The Daily Egg

Confluence is a corporate wiki with a wide range of robust requirements management features and customization options. It’s used by businesses ranging. The post Confluence Review appeared first on The Daily Egg.

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Clouded Judgement 2.10.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Hard Landing? Soft Landing? No Landing? There’s a lot of talk about whether we’re headed to a deeper recession (hard landing) or a soft landing (light or no recession). And more recently there’s even talk about “no landing.” These terms get thrown out a lot, so I thought I’d take a step back and loosely define them (for those who hear the wo

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TeamGantt Review

The Daily Egg

TeamGantt markets itself as an easy-to-use Gantt chart maker that solopreneurs and businesses can use to track their progress. With a simple. The post TeamGantt Review appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Dear SaaStr: How Do Enterprises Decide Which Software Vendor to Sign a Deal With?

SaaStr

Dear SaaStr: How Do Enterprises Decide Which Software Vendor to Sign a Deal With? 75%-90% of the time, enterprises have already made a tentative decision which vendor to choose before they pick up the phone or hit the Contact Me button or issue the RFP: In an established category, customers will pre-pick one of the Top 2–3 vendors based on brand, market share and research.

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Add a Start-Up Edition and Program. It’s Almost Always Worth It. If You Are Going Long.

SaaStr

I met with a multibillion dollar SaaS founder last year who told me one of their top mistakes was shutting down their startups program. They’d begun the march upmarket, as so many of us do. And the math for “startups” didn’t make sense. And they found their formal startup program was a distraction. Fast forward 12 months, and they’d realized it was a huge strategic mistake.

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How to Fuel Business Growth with Customer Intelligence Analytics

User Pilot

How can customer intelligence analytics help boost product growth ? In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. The four main types of customer intelligence data. Three steps to automate your customer intelligence analytics. Seven ways to act on intelligence data to improve your product experience.

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Why You Want To Develop Product Painkillers, Not Vitamins with DigitalOcean CPO Gabe Monroy (Pod 633 + Video)

SaaStr

As Chief Product Officer at DigitalOcean and a developer-turned-entrepreneur, Gabe Monroy shares how founders can avoid the trap of over-engineering products that customers won’t pay for and how to de-risk product development through a simple analogy of candy, vitamins, and painkillers. Approaching product development with a founders mentality requires a deep understanding of what pains your customers.

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What are The Different Types of Personas Used in SaaS?

User Pilot

You probably thought that companies only used one type of persona for sales, marketing, feature adoption , and everything else. Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Microsoft cuts HoloLens, Xbox, Surface jobs as industrial metaverse team said to fold

IT World

Facing macroeconomic uncertainty and slowing growth, Microsoft has confirmed that it is laying off employees working on its HoloLens , Surface laptop and Xbox products, as reports surface that it will be cutting 100 employees working for its industrial metaverse unit — essentially closing down that team. The layoffs are part of a plan to lay off 10,00 workers announced by CEO Satya Nadella earlier this month.

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GPT-3 for SEO: How Will This The Future Of Content Writing?

Neil Patel

Have you heard the buzz, or have you been hiding under a rock? Everyone in SEO is talking about GPT-3, and for good reason. We’ve made some elements of AI-generated content part of our everyday lives (autocomplete in your Gmail emails, for example), but how does GPT-3 content differ? Created by OpenAI, GPT-3 content generators have polarized marketers and content writers.

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The gathering AI storm between Microsoft and Google

IT World

Disclosure: Microsoft is a client of the author. Microsoft this week caught Google napping when it comes to the future of online search — much as Google caught Microsoft napping almost two decades ago when it came to the future of web browsers. And given the similarities between the two, Google should have been better prepared. Think of it: Google’s rollout of Bard is reminiscent of Microsoft’s acquisition of Spyglass — the maker of Mosaic, remember?

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Use Outreach? Save 5 Hours A Week With These Hacks

Sales Hacker

You’ve got to create and close pipeline, and lucky you: You’ve got Outreach, the leading platform for sellers who exceed their targets. But how do you use the platform as efficiently and effectively as possible? In this masterclass designed specifically for Outreach users, we’ll teach you to go beyond the basics and save up to 5 hours a week with tips, tricks, and little-known Outreach features to create and close more pipeline.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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10 highly useful add-ins for Microsoft Office

IT World

The tools available in Microsoft Office are versatile, but sometimes you want to do something that Excel, Outlook, PowerPoint, and Word can’t accommodate. Chances are good that you can find an add-in that will give you that little extra something. Hundreds of add-ins are available for Office, but surprisingly few stand out. We’ve gathered 10 that we think will be useful for a wide variety of business users.

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Why Support Isn't Just a Job for Me – It's a Career

Buffer Resources

It's fair to say that not many people grow up dreaming about working in customer support. It's not the typical aspirational career path! Indeed, some see a customer support role as a stepping stone to something else or a short-term job in a break from college or Uni. After nearly a decade working in a support role here at Buffer, I've come to think of customer support as a career in its own right, and I'm more passionate about it than ever.

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Yahoo to lay off 20% of its staff as it cuts advertising tech business

IT World

Yahoo has laid off 1,000 workers, or about 12% of its remaining staff, in a move aimed at restructuring the company’s advertising technology business unit and reallocating its finances more efficiently. The layoffs, enacted Thursday, mark the end of Yahoo’s attempts to be a direct competitor to Google and Meta in the digital advertising market, according to a report from Axios , which was the first outlet to publicize the job cuts.

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Appearance on the SaaS Revolution Podcast

Kellblog

SaaStock recently released an interview with me on their podcast, The SaaS Revolution Show. The interview, conducted by SaaStock founder and CEO Alex Theuma , was notionally about the Balderton Founder’s Guide to B2B Sales that I published late last year. While we ended up disussing that, we also covered a whole lot more, including: My background as a CMO, CEO, and independent director My work with Balderton as an EIR Which job I prefer, and why: CEO or CMO Why we made the Founder̵

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Apple's second-user smartphone business is booming

IT World

According to research firm IDC, the refurbished smartphone market is booming , with sales expected to reach 413 million units by 2026. $99 billion red balloons That’s a $99 billion market, so how can Apple take a chunk out of it? (iPhones account for around 82% of the second hand device market, according to CCS Insights and hold value for longer even in that market.

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Common Pitfalls in Crypto Projects

Valerian Tech

What is CryptoCurrency? Cryptocurrency is a type of digital or virtual currency that uses cryptography for security and operates independently of a central bank. Cryptocurrencies are decentralized, meaning they are not issued or backed by governments or central banks. They are based on blockchain technology, a decentralized ledger that records transactions across a network of computers.

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Why we don’t need the four-day workweek — or weekends

IT World

The battle over whether remote employees should be forced back into the office is based on a false belief: people working from home slack off more than in-office workers. It’s simply not true. Consider the latest viral TikTok trend: bragging about “time theft.” The notion was perhaps expressed best by TikTokker Daniel Ezra , who said: “The real work flex is not grinding for 80 hours a week.

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Feb 10 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Shakopee, MN, United States Organization: Entrust As a VP of Customer Success you’ll determine, persuade, and coordinate stakeholders on customer priorities. Gain a thorough awareness of the objectives, priorities, and decision-making procedures of the customers. Use facilitation and industry knowledge to bring stakeholders together within the client to help them visualise and align goals/metrics.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.