Thu.Apr 20, 2023

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New SaaStr Europa Speakers! Co-Founder of Ben and VCs from Atomico, Speedinvestment, Octopus Ventures, Stride.VC, and Index Ventures!

SaaStr

We’re less than 7 weeks away from SaaStr Europa in London, June 6-7 ! As always, we have an amazing agenda for you! Here are just a few of the top SaaS leaders that will be speaking: Hillary Ball | Partner | Atomico David Duckworth | Co-Founder & COO | Ben Fred Hagenauer | Partner | Speedinvest Edward Keelan | Investment Principal | Octopus Ventures Hannah Seal | Partner | Index Ventures Harry Stebbinngs | Founder | 20VC & Stride.VC Georgia Stevenson | Partner | Index Ventures Get

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Hey Tech, It’s Time To Build. In Healthcare.

Andreessen Horowitz

In the past few months, the founders of Instacart, Spotify, and Coinbase have all started new healthcare companies. This may seem odd to some–why are these seasoned tech founders jumping into tech-driven healthcare? In 2013, Marc Andreessen observed that the … The post Hey Tech, It’s Time To Build. In Healthcare. appeared first on Andreessen Horowitz.

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Google adds data loss prevention, security features to Chrome

IT World

Google today rolled out several new features for enterprise users of its Chrome browser, including data loss prevention (DLP), protections against malware and phishing, and the ability to enable zero-trust access to the search engine. In all, Google highlighted six new features for Chrome – three of them specific to the browser's existing DLP capabilities.

Data 102
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Product Adoption Guide: How Can PMs Measure and Improve It?

User Pilot

Improving product adoption is a pivotal part of any product manager’s job. To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. Let’s go! TL;DR Product adoption encompasses the entire journey from awareness to full product usage.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to use Microsoft Loop in Outlook and Teams

IT World

Microsoft has been developing an ambitious collaboration app for its Microsoft 365 platform. Called Microsoft Loop, the tool includes shared workspaces as well as portable content snippets called Loop components that can be shared and embedded in multiple Microsoft 365 apps. What makes Loop so useful is that those shared components can be updated by multiple collaborators, and they stay in sync no matter where they’re embedded.

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Is Samsung dumping Google Search?

IT World

Samsung may be looking to swap out Google Search as the default search engine on its smartphones for Microsoft’s AI-based Bing search engine. The move could cost Google up to $3 billion in annual revenue from its partnership with the South Korean electronics giant, according to a Yahoo report. Samsung is second only to Apple in smartphone sales; it shipped 261 million smartphones worldwide last year.

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Nimble Webinar Replay: Harness the Power of Nimble CRM’s New Features

Nimble - Sales

Unable to attend our webinar? Don’t worry, we’ve got you covered! Learn how to “Harness the Power of Nimble CRM’s New Features” with Nimble CEO, Jon Ferrara! Jon Ferrara is a serial entrepreneur and noted speaker about social, sales, and marketing. Ferrara is best known as the co-founder of GoldMine Software Corp, one of the […] The post Nimble Webinar Replay: Harness the Power of Nimble CRM’s New Features appeared first on Nimble Blog.

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Three issues with generative AI still need to be solved

IT World

Disclosure: Qualcomm and Microsoft are clients of the author. Generative AI is spreading like a virus across the tech landscape. It’s gone from being virtually unheard a year ago to being one of, if not the , top trending technology today. As with any technology, there are issues that tend to surface with rapid growth, and generative AI is no exception.

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Episode 9: Cross River | Rails, Routing, and Real-Time Payments

Infinicept

Our guest on this podcast is Keith Vander Leest. Keith is head of payments at Cross River Bank, one of the most innovative banks in the fintech space. Todd and Keith discuss rails, routing, and real-time payments. Read the full transcript below. Todd Ablowitz (00:09): Welcome to It Pays to Know, the Infinicept podcast where we dive deeply into unexplored areas of payments.

Banking 52
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Microsoft expands AI Copilot offering with Viva and Glint integrations

IT World

A month after unveiling Microsoft 365 Copilot , Microsoft today announced Copilot for Microsoft Viva, helping users to take advantage of next-generation AI to boost productivity and drive improved business outcomes. Microsoft 365 Copilot is a generative AI technology based on GPT-4, a large language model created by OpenAI and which forms that basis for the ChatGPT chatbot.

AI 82
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Who is a User Onboarding Specialist?

Inturact

With user onboarding being such an important component to the success of a business, it makes sense that companies are starting to hire user onboarding specialists to help them get it right. But, what is a user onboarding specialist? Can they really help you make more money in your business? We’re exploring both of these questions and more below.

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Security researchers uncover NSO Group iPhone attacks in Europe

IT World

Earlier this week, we saw research showing the noxious NSO Group continues to spy on people’s iPhones in Mexico. Now, Jamf Threat Labs has found additional attacks against human rights activists and journalists in the Middle East and Europe, one of whom worked for a global news agency. Older iPhones at most risk The main thrust of the latest research is that while Apple has taken steps to protect devices running the most recent versions of iOS, these attacks are still being made against older

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SMS Deliverability: How to Ensure Your Sales SMS Get Delivered

CloseSaaS

SMS deliverability is a measure of how many of your sent messages make it to their intended recipients, and can be a critical part of the sales process

Sales 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Technical teams hit by Meta’s latest wave of layoffs

IT World

Meta is laying off a number of its technical employees, the second in the latest round of job cuts that CEO Mark Zuckerburg first announced back in March. Employees holding technical roles like user experience, software engineering, and graphics programming were notified of their termination on Wednesday, CNBC reported, and mutliple technology staffers have taken to social media to say they've been laid off.

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Apr 20 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: London, England, United Kingdom (Remote) Organization: Lakeside Software As a Customer Success Manager, you’ll take ownership of customer connections and serving as the main point of contact entail regular communication, in-person visits, and adherence to the designated book of business. Establish a proactive partnership and consultative connection with the customer account executive, concentrating on actionable insights and generating beneficial bu

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Announcing: SEPA Direct Debit Payments Refresh

FastSpring

This article contains information about FastSpring’s current SEPA Direct Debit support. If you want to know more about SEPA and how it works, read our post on that topic here. When you’re selling software internationally, it’s vital to give your buyers payment methods that are both familiar and convenient to them. This eliminates friction in the purchasing experience, leading to increased customer acquisition and revenue.

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6 Useful Resources to Help Scale Customer Success

SmartKarrot

Considering the heavy competition and the evolving business environments, it has become more important than ever to put customer success on the pinnacle. As we keep iterating, ‘customer satisfaction is at the heart of any successful enterprise’, and with a robust customer success strategy, businesses will be able to achieve long-term growth and profitability.

Scale 19
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The New Chargebee Integration: Open Invoices, Support for Add-ons, and More Accurate Cash Flow Reporting

Chart Mogul

The new version of our Chargebee integration provides you with more accurate cash flow reporting, more detailed reporting for add-ons, improved handling of prorated charges, and support for open invoices. We have hundreds of customers using Chargebee. It’s one of the fastest growing billing platforms worldwide so we know this number will continue to increase. … The new version of our Chargebee integration provides you with more accurate cash flow reporting, more detailed reporting for add-

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Unlocking the Power of Call Intelligence: Call Insights can Revolutionize your Business with advanced Call AI

SmartKarrot

In today’s fast-paced business world, staying ahead of the competition is crucial. To do so, companies need to leverage every advantage they can get their hands on. One often overlooked source of valuable information is phone calls – a vital communication channel for businesses of all sizes. Call intelligence has been around for some time, but it’s still surprising how only a few organizations take full advantage of this powerful toolset.