Mon.Jan 25, 2021

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The SaaS Company That Accidentally Grew to 800,000 Users

OpenView Labs

AJ first conceived the idea for Carrd in 2015. He originally meant it to be a portfolio piece that would complement the freelance work he’d already done building themes and template designs, but the world had other plans. He launched the one-page site builder to his existing fan base in 2016 via Twitter and Product Hunt. Today, Carrd has more than 800,000 users and has been used to build more than 1.2 million sites.

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The Secret to Keeping Your Software Running and Keeping Customers Happy

Tom Tunguz

How important is uptime to your business? As more business moves online, an increasing number of companies have to answer than critical question. When products and services fail, customers can’t buy online or use their software, they churn, and the company suffers brand damage. Too much downtime can trigger clauses in software contracts for service level agreements (SLAs), which start cancellation conversations.

Software 351
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Best Call Recording Software

The Daily Egg

Need to record phone calls for business purposes? Call recording software is the solution. But call recording software comes in all different shapes and sizes. From smartphone apps to all-in-one contact centers, there are dozens of options to choose from. We’ve researched, tested, and reviewed the best call recording solutions on the market today. The […].

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Gartner: SaaS Will Be Even Bigger Than We Thought in 2022+

SaaStr

Early in my career, I was a bit skeptical of big analyst firms like Gartner. Was it all sort of some sort of game in enterprise software? But like many things, time goes on and I learned. Yes, sometimes a vendor recommendation from Gartner can seem a bit circular. But it doesn’t mean the analysis isn’t valuable. It’s especially valuable in terms of market sizing and trends, because they do the work.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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What Makes a Boss Great?

Predictable Revenue

Are you new in leadership and wondering how to be a good boss? Or did you ever think about leaving your company because you had a bad one? Jaimie Buss is here to help! The post What Makes a Boss Great? appeared first on Predictable Revenue.

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Doubling Down on the Future

Andreessen Horowitz

We embraced speaking directly to our audience — from the builders of the future to the tech-curious — right as the firm was started in 2009. It started out with blogging about why we invested in a founder/founding team. Initially, … The post Doubling Down on the Future appeared first on Andreessen Horowitz.

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What Do VCs Provide Besides Funding? It Really Varies

SaaStr

Q: What services does venture capital provide beyond funding? As an investor your role is fairly minor in end, other than capital & mentorship. With 1 big exception. Most raw first-time founders do not have network of great VPs to draw on, let alone meet with. Give them 1-2 great hires. That does move the needle in the $0.1m-$10m ARR phase. — Jason BeKind Lemkin (@jasonlk) January 23, 2021.

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How to Create the Best Responsive Search Ads

Neil Patel

There are more ways than ever before to leverage digital AI for marketing funnel optimization, including responsive ads. In the early stages of digital marketing, if you wanted to find out whether a piece of ad copy was effective, you had to manually A/B t est your ads across locations, ages, and demographics. This process could take months to show real results and, even then, you may not get the information you were seeking.

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10 of the Most Exciting Sessions at FREE SaaStr University Event THIS WEDNESDAY!

SaaStr

We’re gearing up for our first SaaStr event of 2021 … SaaStr University: Spring Semester. A highly hands-on, tactical event, come learn how: To Raise Your Next VC Round, With Point9’s Christoph Janz. How to Build Your First CS Team , with VPs from AgentSync and Peak Support. How to Build a Unicorn , with Salesloft CEO Kyle Porter.

Scale 155
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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10 Tips for Etsy SEO

Neil Patel

With a reported 3.68 million active sellers on Etsy , it can be daunting to figure out how to ensure marketplace visibility. How will new customers find your store with thousands of similar offerings? How do you ensure your products appear in a prime position on the search list? The answer to these questions is simple: You need an Etsy SEO (search engine optimization) strategy.

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How To Manage Customers In Microsoft 365 [formerly Office 365] for SMB

Nimble - Sales

If you read this article after having found it through Google search, chances are you’re a Microsoft products user: you may have Word and Excel programs installed on your desktop, use a personal Outlook email account or have an Outlook email account at work. On the other hand, there’s some confusion going on with the […]. The post How To Manage Customers In Microsoft 365 [formerly Office 365] for SMB appeared first on Nimble Blog.

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How to Create the Perfect Business Listing

Neil Patel

Local search visibility helps drive traffic, customers, and revenue. There are several ways you can improve local visibility. The first is to ensure your business listings are included on major listing sites like Google, Yelp, and Yahoo. The Importance of Business Listings. How often do you see a business listing pop up on Google with minimal information, no images, and few reviews?

Business 132
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The Three Most Effective (Dis)Qualifying Questions You Can Ask

Sales Hacker

In today’s difficult business environment, you don’t have the time or the resources to waste time on a prospect that’s not a sure thing. That’s why qualifying your prospects is even more important now than when the economy was roaring. The good news is that your prospects are probably more than happy to help qualify (or rather, dis -qualify) themselves.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Best Data Analysis Software

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The thing about data is it helps you make better business decisions. But without analyzing it, you won’t really understand what needs to be done. Everyone has questions when it comes to choosing data analysis software. Why are there so many data analytics tools?

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Bio Eats World: The Fundamental Principles of Reality

Andreessen Horowitz

What are the fundamental principles that govern the physical world around us, and how did we get to them? In this episode of Bio Eats World, hosts … The post Bio Eats World: The Fundamental Principles of Reality appeared first on Andreessen Horowitz.

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How I Sold My Business: My $20 Million Sale to Intuit

Divestopedia

What lessons did Nellie Akalp learn selling her first business?

Business 116
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Comprehensive Encyclopedia of Sales Plays

Sales Hacker

Join Becc Holland & Scott Barker for “The Comprehensive Encyclopedia of Sales Plays” to deliver an answer on the one overarching playbook that can create a predictable & repeatable pipeline for Sales teams of ALL sizes, SDR teams at ALL stages, and ALL based on data! The post Comprehensive Encyclopedia of Sales Plays appeared first on Sales Hacker.

Sales 73
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Upcoming Webinar Series: Your Data, Your Way

Hull

No two companies have the same tech stack, data flows, business logic, goals, etc. So, then why do vendors insist on selling "out of the box" data solutions and expect them to work for everyone? Your company's tech stack and data flows are completely unique to you — which is why rigid, out-of-the-box data solutions just won't cut it.

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54 – Revops and SaaS

Natalia Luneva

Today it is my pleasure to introduce Jason Reichl , the co – founder of G o N imbly, whose mission is to eliminate operational silos within go – to – market S aa S teams and how the sales communication process greatly impacts revenue. . G o N imbly is the revenue operations company. Our job is to help S aa S and high growth companies really understand how to maximize the value of their customer.

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10 Reasons Why LTO Tape Is A Great Choice For Storing Data

SaaS Metrics

LTO is an excellent data storage option as it is cheap, portable, fast, provides exceptional durability, secured & aims at reducing energy consumption. With the continuous development going on in the commercial & technological sector over the last few decades, storing & sharing data has become critical. That said, Linear Tape-Open (LTO) technology has played a crucial role in data storage solutions.

Data 52
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Jan 25 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Frisco, TX, US Organization: Redwood Software As a Director of Customer Success, you will contribute to continual improvements to the best practices for engagement, value-add, and renewal to meet long-term customer satisfaction and renewal goals. Build, maintain and leverage strong relationships with Business Decision Makers (BDMs) and IT Decision Makers (ITDMs) within each customer to influence solution adoption, create strong support for new opportu

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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The Technology Used by the iGaming Industry

SaaS Metrics

Technology has changed the way almost every industry operates. Musicians no longer have to sell their products in physical format. Instead, fans can stream as many of their songs as often as they like for a small monthly fee. Retailers operate very differently in the internet age too. They can serve customers from the other side of the planet, shipping products directly to them in a matter of days.

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The Secrets to Turbo Charging Sales in 2021

SaaStr

Ready to turbocharge and increase your SaaS sales in 2021? We asked Brooke Treseder, SVP, Revenue Operations at Checkout.com , Ellen Kindley, Chief Transformation Officer at Keyfactor , and Gordana Vuckovic at Contentstack to share their best tips to increase sales. Key Considerations from 2020: Look at the data. Prior to the pandemic, many companies knew which vertical channels were doing well, but COVID caused a change in territory planning overnight.

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Best Help Desk Practices for 2021

SaaS Metrics

Help desk software is designed to provide a customer with information and support regarding a company’s products or services. Customer inquiries are typically submitted via multiple channels including email, phone, or social media. Help desk software is used to organize and track customer inquiries submitted externally. These inquiries become tickets, which can then be allocated to customer service agents.

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ChartMogul ?? QuickBooks & Xero

Chart Mogul

Thanks to our partners at SaaSync, it’s now possible to import your data from QuickBooks and Xero into ChartMogul. Ever since we launched ChartMogul, customers have asked us to build an integration with cloud accounting platforms QuickBooks Online and Xero. . Given how these two systems structure and store billing data, it just wasn’t possible to build the same type of single-click integration our customers have come to expect and love from us.

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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ChartMogul ?? QuickBooks & Xero

Chart Mogul

Thanks to our partners at SaaSync, it’s now possible to import your data from QuickBooks and Xero into ChartMogul. Ever since we launched ChartMogul, customers have asked us to build an integration with cloud accounting platforms QuickBooks Online and Xero. . Given how these two systems structure and store billing data, it just wasn’t possible to build the same type of single-click integration our customers have come to expect and love from us.