Thu.May 18, 2023

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The 7-Step Process to Successful CRM Implementation

CloseSaaS

Ready to level up your CRM game and streamline customer data?

Data 52
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New SaaStr Europa Speakers! Rippling Founder, VCs from Founders Fund, ICONIQ Growth, and More!

SaaStr

Woo-hoo! [link] 2023 passed 2022 in attendance already today! Next 4 weeks are the big run-up, so we'll see how much bigger 2023 is than 2022 But BIGGER ? See you soon, London. 6-7 June. [link] — Jason ✨Be Kind✨ Lemkin  (@jasonlk) May 11, 2023 We’re less than 3 weeks away from SaaStr Europa in London, June 6-7 ! Our 4th ever SaaStr Europa.

Strategy 235
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Navigating the Shifting Landscape of Sales Development with Jake Bernstein

Predictable Revenue

Jake Bernstein joins Collin Stewart on the Predictable Revenue Podcast to discuss how to navigate the ever-changing landscape of sales development and how to harness artificial intelligence. The post Navigating the Shifting Landscape of Sales Development with Jake Bernstein appeared first on Predictable Revenue.

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The Best of SaaStr’s Workshop Wednesday!

SaaStr

So for several months we’ve been running incredible, live Workshop Wednesday’s almost every Wednesday at 10am PST, with time saved for great Q&A. Sign up for FREE here : Let’s take a look back at 10 of the Best Workshop Wednesdays for you to catch up on: #1. Tomasz Tunguz of Theory Ventures: The Impact of Generative AI on Software #2.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Bottle the Love: Selling Customer Satisfaction vs. Vision

Kellblog

A funny thing can happen with startups. Sometimes, the reasons customers love the product end up not being the same reasons that the founder wants them to love the product. This may sound bad or scary, but it’s not. It’s actually an opportunity, provided you recognize it, understand it, and take advantage of it. I’ve blogged previously on the difference between selling solutions and selling product and on the difference between selling product and selling vision.

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UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences

User Pilot

What's the difference between UX vs CX? Some people use the terms interchangeably and believe it's just semantics. That's not entirely true. UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both.

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Sustaining Online Success and Other Stories from Elisa Doucette's 10+ Year Creative Journey

Buffer Resources

🔓Creators Unlocked This interview is part of a series called Creators Unlocked that delves into the world of content creators to uncover the stories behind their social media posts. From Twitter to TikTok, the articles aim to offer insights and learnings for aspiring and established creators while also offering a glimpse into the lives of those behind the screens.

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Do business Macs still need to run Windows?

IT World

In January 2006, Apple took an important step toward success in the business world — it began to transition the Mac onto Intel processors. In so doing, the company paved the way for Macs to natively run Windows and Windows applications. Initially this capability came via Apple’s dual-boot system, called Boot Camp, followed by Parallels Desktop, software that ran Windows in a virtual environment.

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TurnKey Featured Commitments

TurnKey Labs

In today’s fast-paced tech industry, between the late nights and pushing for the next milestone, it’s easy to lose focus on what actually makes everything possible… your team! That’s why here at TurnKey, we put so much effort into building a culture that supports diversity and inclusivity.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Supreme Court sides with Twitter, Google over tech platform liability

IT World

In a pair of highly anticipated rulings handed down Thursday, the US Supreme Court found that Google and Twitter could not be held liable under anti-terrorism laws for hosting content posted by terrorist groups. The decision was seen as a victory for the technology sector. In Twitter, Inc. v. Taamneh , Justice Clarence Thomas, writing for a unanimous court, said that the plaintiffs in the original case — the family of a Jordanian national who died in a terrorist attack — had failed to state a cl

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Top 10 Offshore Software Development Trends for 2023 You Don’t Want to Miss

TurnKey Labs

I can’t help but get excited about the future of offshore software development. It’s not just a passing trend anymore; it’s becoming the new norm in the software world. The benefits it brings to startups and high-growth companies are undeniable – lower costs, enhanced staff flexibility, and accelerated time to market.

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Micron to invest $3.6B for Japanese production of DRAM chips

IT World

Chipmaker Micron Technologies plans to invest up to 500 billion yen ($3.6 billion) to bring extreme ultraviolet lithography (EUV) to Japan, making them the first company to bring this production method to the country. Extreme ultraviolet lithography (EVU) is used in the most advanced semiconductor device fabrication and Micron plans to use machines powered by this technology to make the next generation of dynamic random access memory (DRAM), also known as 1-gamma chips, at its Hiroshima plant.

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ChurnZero product release notes: Q1 2023

ChurnZero

Here’s a list of ChurnZero’s major product releases in Q1 of 2023. Work faster with Customer Success AI (CS AI ) CS AI is the first generative artificial intelligence built into a Customer Success platform, and the first designed for the CS industry. CS teams have the option to use the tool’s pre-loaded AI prompts or create their own to instantly synthesize customer data, conduct research, draft communications and templates, and generate strategies.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Is Apple’s supply chain creaking?

IT World

We’ve all heard a great deal concerning Apple’s work to build up new manufacturing bases outside China. We’ve also heard that some products have been delayed due to supply chain challenges; might these obstacles have begun to hit the company’s wider supply chain? Can Apple get the parts? While the first waves of the COVID-19 emergency may have passed, we're still experiencing supply chain problems.

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E-commerce Onboarding: 5 Tips for Onboarding Ecommerce App Users

Inturact

E-commerce has become one of the most commonly used ways to buy something on the Internet. In fact, in 2023, 20.8% of retail purchases are expected to take place. This is really huge!

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Value Chain Analysis: A Comprehensive Guide for Business Success

Teamgate

Unravel the concept of Value Chain Analysis, a strategic tool for business optimization and success. This guide illuminates its benefits, provides a step-by-step guide on its implementation, and showcases real-life examples. Article Summary: Value Chain Analysis is a strategic business tool for understanding operations, optimizing processes, and creating competitive advantage.

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Top 10 Client Onboarding Software for Your Business

Inturact

A business is only a business if it has customers. Right? So clients are the basis of all your marketing strategies and business operations. Everyone understands how tough it is to attract new clients, which should be your top focus while running a company. But here's the thing: persuading prospects to test your solution is only half the battle. When people sign up for your solution, you must also explain how to utilise the new tool.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Top 12 AI Image Upscaling Software Solutions for Photography Enthusiasts

How To Buy Saas

AI Image Upscaling Software has revolutionized the way photography enthusiasts enhance and transform their images. In this blog, we present the top 12 AI Image Upscaling Software solutions that cater to the needs of passionate photographers. These software tools leverage the power of artificial intelligence to breathe new life into photographs, elevating them to a whole new level of quality and detail.

AI 40
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Unlock Your Potential: Achieving High-Impact Sales Goals

Teamgate

Explore the fundamental aspects of setting, tracking, and achieving high-impact sales goals. In this guide, we delve into different types of sales goals, effective setting techniques, and strategies for overcoming common challenges in the sales process. Key Takeaways: Sales goals, serving as strategic indicators, are pivotal for business growth and profitability.

Sales 40
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May 18 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Berlin, Germany (Remote) Organization: Canonical As a Customer Success Manager, you’ll familiarise new Canonical customers to our products and customer support procedures. Work together with sales and support to create and deliver engagement plans that achieve the goals of the client. Aid sales in spotting expansion possibilities or renewal threats.

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Chameleon vs ProductFruits vs Userpilot: Which is Best for your SaaS?

User Pilot

Seems like you’re comparing Chameleon vs ProductFruits vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if Chameleon, ProductFruits, or Userpilot

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for IT Teams

SmartKarrot

Artificial intelligence (AI) and machine learning (ML) are two parts of one coin which is superficially everywhere, and the IT function is no exclusion. In fact, connoisseurs see AI in various forms becoming a significant element of IT support in the near future. “Artificial perception will, over the next three to five years, become undeniably indispensable for any form of operations or support,” says Shannon Kalvar, research manager for IT service management and client virtualization at researc

ChatGPT 10
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Chameleon vs Spekit vs Userpilot: Which is Best for Your SaaS?

User Pilot

Choosing the ideal product growth platform for your SaaS business can be a daunting task. With numerous options available, it’s challenging to determine the right fit. While review sites offer some insights, they often lack in-depth comparisons. To address this, we have crafted a comprehensive analysis of three leading tools: Chameleon, Spekit, and Userpilot.

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for IT Teams

SmartKarrot

Artificial intelligence (AI) and machine learning (ML) are two parts of one coin which is superficially everywhere, and the IT function is no exclusion. In fact, connoisseurs see AI in various forms becoming a significant element of IT support in the near future. “Artificial perception will, over the next three to five years, become undeniably indispensable for any form of operations or support,” says Shannon Kalvar, research manager for IT service management and client virtualization at researc

ChatGPT 10
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Chameleon vs UserIQ vs Userpilot: Which is Best for Your SaaS?

User Pilot

Seems like you’re comparing Chameleon vs UserIQ vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if Chameleon, UserIQ, or Userpilot is the best f

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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Pendo vs Help Scout vs Userpilot: Which is Best for Your SaaS?

User Pilot

Seems like you’re pitting Pendo vs Help Scout vs Userpilot. Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answ

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Pendo vs ProductFruits vs Userpilot: Which is Best for Your SaaS?

User Pilot

Seems like you’re comparing Pendo vs ProductFruits vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if Pendo, ProductFruits, or Userpilot is the

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Pendo vs Stonly vs Userpilot: Which is Best for Your SaaS?

User Pilot

Deciding between Pendo, Stonly, and Userpilot? We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find out how Pe