SaaStr
JANUARY 18, 2022
There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b exit to Microsoft to Mulesoft to Salesforce for $6.5b to Write to Citrix for $2.2b, Plangrid for almost $1b by Autodesk, and so many other incredible deals. It is breathtaking.
Tom Tunguz
JANUARY 18, 2022
The public software sector is weathering the second deepest multiple contraction in the last decade. Only the 2016 reduction of 57% surpasses it. Public market investors are rotating out of high growth technology companies as the Fed’s policies of quantitative easing, asset purchases, and low rates abate. The question on every software founder’s mind today must be, how will this affect the private financing markets?
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SaaStr
JANUARY 18, 2022
No matter whether your business has two clients or two thousand, you want to give them the best customer experience possible. But how can you build a product that provides a superior experience across vastly different scales? . Over the last decade, Dataiku has built a robust enterprise AI platform. In that time, they’ve managed to appeal not just to the big players of the industry, but to the SMB market as well.
Intercom, Inc.
JANUARY 18, 2022
Support is changing fast – it’s harder than ever to keep your best customers and agents. So we asked 1,200+ global support leaders about how they’re adapting. Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
IT World
JANUARY 18, 2022
This fall, even as the Omicron variant gained steam, we largely pretended it wasn’t that bad. We were wrong. But that’s not what I’m here to talk about. I want to focus on what you’re going to do when you literally can’t keep your doors open because all your employees are home sick. (It’s already happening.) In my hometown of Asheville, N.C., schools have closed because the latest spike left the city schools system without enough staff to “maintain facilities operations or hold classes.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Baremetrics
JANUARY 18, 2022
Competitive pricing is key to succeeding in a global market. There are now an estimated 213 million registered companies globally, each competing with one another on the basis of service, customer care, and pricing. Price is one of the largest determining factors for consumers in terms of which products and services they buy. Companies know this and try to give consumers the best possible price for their service while maintaining profit.
Zuora
JANUARY 18, 2022
By Tien Tzuo, Founder and CEO at Zuora With the Subscription Economy growing more than 435% over the past decade, […]. The post Welcome to Zuora: Announcing Our Chief Legal Officer and Two New Board Directors appeared first on Zuora.
Sales Hacker
JANUARY 18, 2022
Revenue operations is fundamentally interdisciplinary. Without that essential notion about combining disciplines, most people don’t even know what RevOps is. In this episode, we speak to someone who has literally written the book on RevOps: Stephen Diorio , Executive Director at The Revenue Enablement Institute. powered by Sounder. Listen us as we discuss: How RevOps is a system like a computer.
Trujay
JANUARY 18, 2022
CRM and ERP have their differences and similarities. Businesses use them to be more efficient in selling to their customers and have more automated processes to produce and communicate faster. These two integral systems can sometimes overlap in some areas of their functionality; however, they should be viewed as standalone systems for a business to […].
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
IT World
JANUARY 18, 2022
In a buyout that dwarfs others, Microsoft announced plans today to purchase digital game development company Activision Blizzard in an all-cash deal worth $68.7 billion. If the acquisition goes through, it would significantly add to Microsoft’s already sizeable video game operation, which includes "Minecraft" and "Doom." Activision’s stable of popular video games includes "Call of Duty," "World of Warcraft," and "Candy Crush" — all of which are already available through Microsoft’s Xbox console
Trujay
JANUARY 18, 2022
Today’s buyers are more time-strapped and overburdened with other information than ever before, making sales harder than ever. Being able to communicate with the correct context and timing is essential as a sales representative. Trigger events may help you prospect for clients by putting you in front of the right buyers with the appropriate context […].
Chargify
JANUARY 18, 2022
The way businesses capture and apply customer usage data is changing. As SaaS continues to evolve, so does their emphasis on capturing real-time data. Every. The post Use Real-Time Data for Billing and Analytics with Chargify + Airbyte appeared first on Chargify.
IT World
JANUARY 18, 2022
Beyond his trusted relationship with Steve Jobs, there’s a reason former Chief Operations Officer Tim Cook became CEO. That reason has its roots in early Apple history, should inform any company doing business globally, and is of particular significance now as cultural and economic changes impact the global supply chain. Why you should love the supply chain.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
30 Day Leadership
JANUARY 18, 2022
In this episode of The B2B Leadership Podcast , best-selling author and leadership coach Nils Vinje speaks with Mike Wolber, Chief Revenue Officer at Rent Dynamics. Podcast highlights: 0:19 - Mike's background - Mike explains his role at Rent Dynamics. 2:59 - First leadership position - What was the trajectory that landed Mike his first leadership role?
IT World
JANUARY 18, 2022
Android 12 is truly a tale of two different Android updates — at least, from a practical perspective. On the one hand, if you own a Pixel phone, Google's latest and greatest software is easily the most significant Android release since 2014's Android 5.0 Lollipop era. Android 12 introduces a whole new interface and design language that's much more than just a fresh coat of paint.
CloseSaaS
JANUARY 18, 2022
Flashy resumes will never compensate for this one character trait that is critical for success (in sales, and beyond): endurance. It can't be taught at an Ivy League, and it can't be developed mindlessly. It's intentional. It requires resilience. Hire people with endurance.
30 Day Leadership
JANUARY 18, 2022
In this episode of The B2B Leadership Podcast , best-selling author and leadership coach Nils Vinje speaks with Mike Wolber, Chief Revenue Officer at Rent Dynamics. Podcast highlights: 0:19 - Mike's background - Mike explains his role at Rent Dynamics. 2:59 - First leadership position - What was the trajectory that landed Mike his first leadership role?
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Valuize Consulting
JANUARY 18, 2022
Marketing & Customer Success: Two Sides Of The Same Coin. In many B2B enterprise organizations, unintentional silos exist between Pre-Sales and Post-Sales teams. Within this chasm, a sibling rivalry of sorts exists between Marketing and Customer Success, between the marketing of a prospect and the marketing of a customer, and even between Marketing and Retention Marketing.
OPEXEngine
JANUARY 18, 2022
CFOs at Broadridge, DocuSign, and Trivago have relied on their diverse professional experiences to lead during the pandemic-related uncertainty of the past few years. They spoke about their priorities during a recent Fortune virtual event. Challenges wrought by the pandemic haven’t come with easy or obvious solutions—other than a measure of agility to adapt to new situations.
SaaS Metrics
JANUARY 18, 2022
When compared to other areas of business, it’s easy for work related to your website to be tough to keep track of. SEO is a huge part of what you’re trying to do, and sometimes it can feel like never really knowing how things are going. Luckily there’s a lot that you. Read more. The post How to Grow Your Business with Technology first appeared on SaaS Metrics.
Sales Hacker
JANUARY 18, 2022
The post Tie Readiness to Revenue: Defining Your Ideal Rep Profile (IRP) appeared first on Sales Hacker.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
SmartKarrot
JANUARY 18, 2022
SaaS (Software as a Service) is an on-demand product distribution strategy that allows software developers to distribute software through the internet and enables users to utilize powerful software without having to deal with hardware management or complex installation processes. Enterprise SaaS allows modern businesses to take advantage of the various advantages of advanced enterprise software and powerful solution functionality.
User Pilot
JANUARY 18, 2022
Can a new product release email influence your product adoption rates? Why are product release emails important for a successful product launch strategy? If you’re looking for answers to the above questions, we’ve got you covered. This article covers the why and how behind using emails during new product launch campaigns along with a curated list of new product release emails.
SmartKarrot
JANUARY 18, 2022
Role: Director of Client Success Location: San Diego, CA, US (On-site) Organization: Dassault Systèmes As a Director of Client Success, you will drive Customer satisfaction & advocacy prioritize, escalate and manage customer critical issues. Establish and maintain proactive communication with key customers and stakeholders. Establish strong relationships with BIOVIA R&D and Product management leadership to ensure customer needs are well represented.
CustomerSuccessBox
JANUARY 18, 2022
Companies invest, increasingly, not only in providing a good service or having a product but also in guaranteeing a quality experience, through a good relationship with customers. Much is said about happiness and customer satisfaction, but have you ever thought about what customers want? They do not want to be happy or feel fulfilled by being customers, they want to achieve the objectives they have when purchasing your product or service.
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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.
SmartKarrot
JANUARY 18, 2022
SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. The SaaS company is responsible for maintaining databases and servers and making sure that users can access the applications from almost all devices. India has seen exponential growth in SaaS investments in the last decade.
Neil Patel
JANUARY 18, 2022
Great content is one of the most effective ways to drive business growth. It’s also hard. There are moments when you’re chock-full of motivation. Ideas leap out of your mind and straight onto the page. Other times, you might spend hours trying to come up with a good idea, much less write your first sentence. It happens to all of us. However, blog posts are still the top asset to engage with your audience and generate leads for your business.
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