Fri.Feb 22, 2019

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Bring the SaaStr Annual Learnings Back to Your Company — With SaaStr Pro!

SaaStr

Wondering how to bring SaaStr learnings into your company? We’ve got the answer! We’ll train your team in the very top lessons of SaaStr. How to drive deal size up! How to decrease churn! How to sell more a solution, and less of a tool! We’ve curated 100+ of the top SaaStr lessons, along with easy-to-learn-from 3 minute videos from our top speakers, all into one product — SaaStr Pro!

Churn 168
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Humanity + AI: Better Together

Andreessen Horowitz

This is a written version of a presentation I gave live at the a16z Summit in November 2018. You can watch a video version on YouTube. Skynet is coming for your children — or is it?

AI 111
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Trending Sources

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How do you successfully build a remote sales team?

SaaStr

The “simplest” way to build your first remote sales team often turns out to be the same simplest way first remote engineering teams are built — with a leader/manager you know that is already there. I.e., you build around a proven Director of Sales (or perhaps manager) that already is, or wants to move, to wherever … Phoenix, Minneapolis, Tampa, wherever.

Sales 112
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Employee Spotlight: Andrea Nelson, People Operations Champion

FastSpring

FastSpring’s Employee Spotlight is a Q&A series that features the hardworking, intelligent, and fun people that make FastSpring great. Get to know the fantastic team behind the full-service ecommerce platform. Q: What is your role at FastSpring? A: I’m the VP of People & Culture at FastSpring. I’m responsible for our company’s strategic human resource (HR) planning and directing all people functions in accordance with policies, practices, and trends within the tech industry.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How do you increase B2B cold email response rates?

SaaStr

A few thoughts: #1: Slow down and personalize your outreach. I know this sounds obvious, but boy I continue to get an endless stream of terrible, unpersonalized emails. If your ACV is > 8k-$10k or so, stop with spray-and-prey cadences. Instead, force your SDRs and team to personalize each outreach to target the needs of the prospects. #2: Have someone senior and proven review the cold emails.

B2B 112

More Trending

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The Toughest Roadblocks When Breaking Through to $15M ARR

SaaStr

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. Each provides their perspective, lessons learned and pro tips along the way. Also, if you didn’t attend SaaStr Europa, we’re doing it bigger and better in June 2019. Ticket prices go up March 1st!

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How to Spend Less Time Prospecting and More Time Selling

Nimble - Sales

In this webinar, Nimble CEO Jon Ferrara discusses how to get more qualified leads with Mark Hunter, one of the top 50 influential sales and marketing leaders. Mark is also the author of the book High-Profit Prospecting and helps companies and salespeople worldwide retain better prospects. Accelerate Your Sales Process to Increase Conversion Today’s customers are fast-paced, […].

Sales 70
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Rethinking Cash Flows with Annual Contracts in SaaS

Chargebee

Annual contracts in SaaS is the way forward, according to many experts. But how do you look at annual contracts in the context of revenues and cash flows? And how do you align it with ASC 606/IFRS 15?

SaaS 67
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Magnet Marketing: A Proven Way to Increase High Value B2B Prospect Meetings

OpenView Labs

Editor’s Note: This article was first published on LinkedIn here. As I work with CMOs & CROs on their demand generation plans for 2019, I hear concerns that traditional inbound marketing supported by BDRs may not be sufficient to meet revenue growth plans for 2019. The reasons are the following: There are north of 120,000 BDRs in the U.S. market and B2B buyers are proactively disengaging with them.

B2B 65
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Humanizing Sales Management

Sales Hacker

Navigating the uncomfortable conversations is never something that’s typically taught to any leader. In this session, you will learn how to communicate with your teams that give you and them the level of respect everyone wants, drives accountability and improves relationships and performance. The post Humanizing Sales Management appeared first on Sales Hacker.

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Totango Welcomes Seasoned Industry Leaders to Executive Team

Totango

Last year, we experienced record business growth—we more than doubled our revenue and customer base, tripled our engineering and support staff, introduced Totango Spark , a next generation flagship customer success solution, and announced a go-to-market partnership with SAP among many other exciting milestones. Although we’re less than two months into 2019, we’re in full execution mode, working to capitalize on another year of significant business growth and see our vision of the Customer Center

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How to Effectively Motivate SaaS Users

SaaS Onboarding Emails

You know your product can help people. If only you could get them to use it. It’s obvious that free trials are a crucial time for converting dip-my-toe-in users to maybe-I’ll-swim-around-for-a-bit users. And while the average conversion rate for free trials does vary based on factors such as credit card required or not, another key element is action.

SaaS 49
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Subscription60: Friday, February 22nd

ProfitWell

Hello subscription fam. Abby here on Friday, February 22nd: National Margarita Day. But I’m also hearing it’s National Skip the Straw Day, so how the heck am I supposed to drink this thing? Another problem for another minute. For now, let’s get in to today’s subscription news and resources you can’t go on without. The Rundown In resources. A World of AI The embrace of artificial intelligence may sound intimidating but simply put, it's anything that makes automation and predicting customer behavi

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Why blogging is key to your content marketing strategy

The Marketing & Growth Hacking Publication

© Mathias De Wilde | storychief.io Blogging timeout! Can we all agree that content marketing is getting a bit out of control? At last count, a Google search of “types of formats of content marketing” yielded upwards of 105 types of content. That means it’s the perfect time to get back to our storytelling roots?—?blogging. This isn’t to say you have to give up your fancy videos and podcasts and webinars, no.

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Churn Monster: Cheater

ChurnZero

Churn Monster #9: Cheater Customer. It’s time to talk churn monsters again. This month’s customer churn risk is a cheater. A cheater is a customer who is actively being wooded by one (or maybe even more) of your competitors in attempts to steal their business. Of course, competition is always going to be a thing in any marketplace, but sometimes we can get so wrapped up in the bubble of the company we work for that we become naive and blind to the outside world and the competitive landscape.

Churn 40
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SaaStr Podcast #212: Nick Mehta, CEO @ Gainsight Discusses Why Burying Customer Success Under Sales Does Not Work

SaaStr

Welcome to Episode 212! Nick Mehta is the CEO @ Gainsight, the #1 customer success platform for corporate services, turning your customers into your best growth engine. To date Gainsight have raised over $156m from some of the world’s best VCs in the form of Lightspeed, Bessemer, Insight Venture Partners, Battery Ventures and Salesforce Ventures. As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiate

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How customer service chatbots are redefining support with AI

Intercom, Inc.

Artificial intelligence is radically redefining the customer service landscape. From automated emails to visual search , AI allows companies to better support their customers at more touchpoints along their journey. Nowhere is this radical change to the customer experience as apparent as in the new wave of chatbots. AI-powered chatbots have become widely available and let you do what was once impossible: help customers 24/7, answer questions without any human intervention and provide support to

AI Search 267
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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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The Sales Hacker Disco Demo Guide: How to turn Discovery calls into Demos that Win

Sales Hacker

After interviewing 200+ sales and marketing pros and analyzing hundreds of sales materials, we wrote the Sales Hacker guide to building a killer Sales Deck. If you can change what a sales rep sees , you can change what they say. Better Sales Decks = Better Sales Demos. But as a buyer, I still see bad Demo after bad Demo. After about a dozen, I could see that the root cause of the problem was deeper than just decks.

Sales 63
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Workshop: Use These 3 Psychological Triggers to Turn Visitors Into Customers

GetUplift

Visitors don’t just stumble on your site by accident. They find you through the content marketing plan you painstakingly designed, the comprehensive SEO and linking strategy you built, the paid ads… … And all the other marketing you put in place. So while discovering you may feel like a stroke of fortune to your visitor, you know just how much work went into making that serendipitous encounter happen in the first place.