Tue.Jul 28, 2020

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How to Find Your Target Audience

Neil Patel

When I first started out in marketing, I thought traffic was everything. I wanted to be as big as companies like HubSpot. Just look at the image above and you’ll see how many visitors they are getting. They generate 29.61 million visitors a month from 11.74 million people. And those visitors produce roughly 10 billion dollars of market cap. Now, let’s look at NeilPatel.com.

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The Importance of Having Live Chat Information in Your CRM

Teamgate

Enhance Customer Experiences and Increase Revenue by Storing Live Chat Information in Your CRM. A century ago, the world was buzzing with excitement about a new lucrative industry that promised to transform the way we live – oil. In the digital era we live in today, that industry is data. In business, analyzing data allows us to action evidence-based business decisions in a way that was never possible in the past.

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4 Smart Digital Marketing Tips for Your Nonprofit Fundraiser

Nimble - Sales

Marketing a fundraiser involves more than just sending out an email or making a post on your organization’s website. It involves creating content that inspires your supporters to take action and choosing the best marketing channel to share that content. With a global pandemic discouraging in-person meetings, most fundraising campaigns are now taking place online. […].

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Letter of Intent: Examining 3 Different Drafting Styles

Divestopedia

Learn more about the three categories (binding, non-binding and hybrids) when drafting a letter of intent.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Nimble Places in Top 5 on Capterra’s List of Top 20 CRM Software

Nimble - Sales

We’re excited to announce that Nimble was ranked in the top five on Capterra’s list of Top 20 Customer Relationship Management Software out of 700+ CRM products! We Couldn’t Do it Without You! Capterra, the world’s first business software site to offer user reviews, shares Nimble’s passion for helping people grow their business by garnering […].

More Trending

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9 Facts About Ransomware You Need to Know

SaaS Metrics

There’s no denying the fact, ransomware is the most notorious program in today’s time. It can easily block your computer system and steal valuable information. The ethos behind carrying out a ransomware attack is to demand ransom from the victims. Today, ransomware has a staggering net worth of $8 billion and continues to thrive every day. A decade ago, fewer companies would report ransomware attacks, but now, an estimated 4000 ransomware attacks are carried out every day.

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Announcing Reforge Fall Programs, including the new Product Strategy Program

Casey Accidental

For those of you who’ve read my blog for a while, you know that I mainly discuss product management and growth in the tech industry. My goal is to surface the bottlenecks that prevent companies from growing faster. But a blog post is just the tip of the iceberg; it’s a starting point for a greater exploration. You can go so much deeper on a topic than a blog post allows.

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Staff Spotlight: Zhibek Baimysheva joins the DeepStream team

DeepStream

Here at DeepStream , our team is everything! In this informal series, we put the spotlight on them, so you can get to know them a little better. Up next is one of our newest recruits, Zhibek Baimysheva , who joined the team as a growth analyst. . When did you join DeepStream and what is your role? I joined DeepStream in July 2020, as a growth analyst.

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5 Reasons Why You Should Learn To Code Now

SaaS Metrics

The digital form of business transactions has completely taken over the way the business of today is been run. This is the era of apps that are seen to be faster and reliable when compared to what humans can do. If you want to be effective, then you should be in tune with the language of the computer and this is the major reason why you should know the tricks that are involved.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Is Strategy Dead in Tech? The Winners Don’t Think So

OPEXEngine

At a Glance. It often seems as if traditional strategy development processes have no place in the fast-moving, always changing technology industries. But in many respects the way top tech performers define a mission, shape a portfolio and allocate resources looks a lot like what companies in more traditional industries have done for decades. The critical difference is that they’ve discovered how to make strategy development faster, pragmatic and more agile by focusing on four key principles.

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Top 4 Steps to Achieve Financial Stability

SaaS Metrics

Doesn’t it feel great when you don’t have to worry about money? When you have piling bills, you may not even think of having luxuries in your life. You have to cover regular expenses and have some money saved up for emergencies. Doing all this is possible only if you have financial stability. Studies show that many U.S. residents are a far cry from being financially stable.

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Modern Church Tithing: How Subscription Services Make it Easier for All

Subscription DNA

With the impact of the coronavirus and the forced shutdowns that occurred across the globe, many necessary businesses and services have found new ways to… Read more. The post Modern Church Tithing: How Subscription Services Make it Easier for All appeared first on Subscription DNA.

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How to Create a Prescriptive Customer Success Plan Template [4 Steps]

Valuize Consulting

Customer success (CS) leaders understand that a prescriptive approach to CS enables predictability and scalability. However, many leaders struggle to establish the tools and processes to facilitate this approach, and require a framework to get started. Enter the prescriptive customer success plan template. A success plan is a critical piece of a prescriptive customer success [.].

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Want better sales numbers? Start napping at work

CloseSaaS

Sales teams can achieve dreamy results when they nap at work—if they do it right.

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Public SaaS Companies Are Now Worth $1 Trillion

SaaStr

Microsoft, Google, Apple and Amazon have made the headlines for a while for crossing $1 trillion in market cap each. That’s crazy growth — almost all fueled by the crazy growth of the Cloud. No SaaS company is yet worth $1 trillion, through perhaps that is coming. What has happened though is the Top 30 SaaS companies together are now worth $1 Trillion.

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Jul 28 – Customer Success Jobs

SmartKarrot

Role: Customer success manager Location: Boulder, Colorado, US Organization: Floify Being a CSM at Floify, You will be responsible for strategic account management besides building and maintaining relationships with key decision-makers. Manage the on-boarding, rollout, and account management from sales to renewals. Facilitate account growth and promote customer priorities, strategic initiatives as well as operational goals.

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PODCAST 120: From SpecOps to RevOps: What Soldiering Can Teach Us About Selling with Steven Broudy

Sales Hacker

This week on the Sales Hacker podcast, we speak with Steven Broudy , Vice President and Head of Sales at Bevy, which helps companies build virtual communities. Steven is a long time SaaS sales executive, having worked at MuleSoft before coming to Bevy. He’s also an armed forces veteran, and has served the country and has a lot to say about many different things.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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What Is Voice of Customer (VoC) and Why Is It Important?

SmartKarrot

Source. In a subscription based business model, customers play an important role in achieving your business success. Your business is not siloed anymore and you need to integrate the opinions of all the stakeholders that participate in running your business. You are a part of a bigger ecosystem and your services and products must incorporate all the aspects of it.

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Q&A: Building a Forever Transaction with Every Customer

ChurnZero

With the explosion of subscription-based businesses, customers and consumers alike are becoming increasingly sophisticated buyers. Expectations are high, and competition is fierce to win their engagement and loyalty. To delve deeper into growing customer relationships and their worth, Robbie Kellman Baxter, the leading expert on subscription and membership business models and author of The Membership Economy and the brand new book The Forever Transaction joined us for a webinar.

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don't call me [maybe]

ProfitWell

Time is precious. It seems like no matter how much we work to optimize our time, there's never enough of it. If we, as SaaS operators, feel like there’s never enough time—why do we expect our customers to needlessly give up theirs? In all honesty, customers don't want to carve out 30 minutes to talk to your sales rep about pricing. Save them the time and put it online.

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Why Customer Success is Critical during a Crisis like Covid-19

SmartKarrot

Embracing certain practices, knowing what the next steps are, and veering them in the right direction is how the customer’s success during crisis should work. The Covid-19 pandemic has increased the churn rate and shook almost every industry. Nonetheless, you still have a say in how well your business performs through this period. There is still plenty you can do to increase customer engagement and retain the clients that you have worked hard to win.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Your next wave of growth will come from conversational relationships

Intercom, Inc.

No one ever starts a business intending to provide a poor customer experience. But until recently, technological limitations meant that we, as business leaders, faced an impossible choice as our companies grew. Either stay personal with customers or get efficient. Staying personal meant offering expensive services that aren’t scalable like 1:1 phone calls or 24/7 real-time chat.

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