Sat.Feb 27, 2021

I Never Lost a Customer I Actually Visited

SaaStr

There’s a lot to talk about in customer success about churn, and about upsells. Together, they are one of the most critical topics in recurring revenue business models.

Critical Path Project Management

The Daily Egg

What exactly is the critical path project management method? Suppose you’re asked to write a very short recipe for making an omelet. You’ll probably mention three steps: Add butter to a heated pan, pour in beaten eggs, and cook the egg mixture for 3-5 minutes.

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One Simple Rule on When to Build a “Custom” Feature

SaaStr

Your Top 10 customers will ask for a lot of stuff that seems custom. Basically never seen the Next Top 10 Customers not want to use at least some of those "custom" feature. — Jason BeKind Lemkin (@jasonlk) February 26, 2021.

B2C 233

NFTs and a Thousand True Fans

Andreessen Horowitz

In his classic 2008 essay “ 1000 True Fans , ” Kevin Kelly predicted that the internet would transform the economics of creative activities: To be a successful creator you don’t need millions.

The SaaS Guide to Conversion Rate Optimization

Every SaaS business has a strategic responsibility to improve Conversion Rate Optimization across their product or site. Learn 7 detailed steps to infuse data into your process, surface customer drop-off points, and generate ideas to drive conversion.

5 Interesting Learnings From Salesforce at $24B+ ARR

SaaStr

We last checked in with Salesforce after $10B in ARR and a $100B market cap and it’s just cruised past that since. Salesforce has now crossed $24B in ARR, a $200B market cap, and is buying Slack!

More Trending

Semrush Key Updates 2020 That Will Amplify Your Content Marketing

How To Buy Saas

Digital entrepreneurs are blessed to have a tool like Semrush. There are more blessings coming for you in 2021 as Semrush has got some new key updates in 2020 end to amplify your content, social, and search engine marketing executions in 2021.

How to Leverage Value-Based Pricing for SaaS Growth

Chargify

In the world of B2B SaaS (and all companies for that manner), growth is king. Just think about how much time you spend on your. The post How to Leverage Value-Based Pricing for SaaS Growth appeared first on Chargify.

5 Tips for Successful CRM Data Management

Trujay

Data management is the practice of safe, reliable, and cost-effective storage, retention, and use of data.