Tue.Dec 15, 2020

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How to Build Out a Solid Sales Team for your SaaS Business

Entrepreneur - SaaS

Selecting the right salespeople for your company at such a critical moment in your business's growth cycle is a challenging, stressful and incredibly important undertaking. We've compiled some thoughts to help you in your efforts in building a strong sales team for your SaaS business.

Business 129
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Sometimes All Your Bigger Customers Just Want is To Be Heard

SaaStr

A ways back I put together a series of SaaStr posts on how the customers I visited in person never churned. Some almost churned, but if I went out in person, and built a relationship, they never left. At least, not on my watch: I Never Lost a Customer I Actually Visited. Of course, right now it’s tougher to visit customers in-person. But what you can do is Zoom with them.

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Best Work Order Software

The Daily Egg

Smooth business operations? Check. Lower downtime? Check. Easy workflow automation? Check. Greater customer satisfaction? Double Check. A work order software can check several things off your priority list, which is why organizations that have dedicated maintenance departments should seriously consider getting one. Maintenance management becomes crucial with growing manufacturing capacities.

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What Data Can You Pull From Cookie Tracking?

Neil Patel

To a non-marketer, cookie tracking sounds like a scavenger hunt for baked goods. Sounds innocent, right? Yet cookies, for all of their sweet-sounding simplicity, have recently come under fire. With the new General Data Protection Regulation (GDPR) , cookies have taken center stage in the fight for internet privacy. This is just one of the latest legal issues facing online marketers today.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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16 Minutes on the News #49: U.S. Government Hacked; Scaling Ethereum

Andreessen Horowitz

We’re back to covering multiple items on our show 16 Minutes — which covers the news, occasional explainers, and teases apart what’s hype/ what’s real — as well as where we are on the long arc of innovation: #1 Hackers … The post 16 Minutes on the News #49: U.S. Government Hacked; Scaling Ethereum appeared first on Andreessen Horowitz.

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The Ultimate SaaS Acronyms Cheat Sheet

Chart Mogul

The SaaS Acronyms Cheat Sheet will be your trusted advisor regardless of whether you're just getting started in the industry or if you need to brush up on your SaaS jargon a little. We spend so much time discussing metrics and concepts, that we sometimes forget that not everyone is well-versed in the language of SaaS. The same way there’s power to making data transparent, we believe making the language we use easier to understand helps everyone in the industry — from those who are just making th

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How to Start a Podcast in 14 Days

Neil Patel

Between the sound equipment, hosting options, learning to edit, and everything else that goes into starting a podcast, the very concept can be overwhelming. But, I’ll let you in on a little secret: It isn’t that difficult to start a podcast. In fact, you can get one up and running in about two weeks. In this post, I’ll outline exactly how to do that.

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Customer Success Team Spotlight: Criteria Corp

ChurnZero

Criteria Corp’s Customer Success Team (and a few furry friends). Criteria Corp is a leading provider of professionally developed pre-employment screening. Across their suite of aptitude, personality, and skills tests, the group helps organizations make better talent decisions. Criteria Corp’s Customer Success Team is primarily based in Los Angeles, but includes team members across the US (Chicago, Denver.).

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Investing in Parsec

Andreessen Horowitz

It’s not very often you see a demo that you think about for years. And yet that was the case with Parsec , the leading product for remotely accessing graphics intensive and latency sensitive applications from anywhere. I first met … The post Investing in Parsec appeared first on Andreessen Horowitz.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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The Ultimate SaaS Acronyms Cheat Sheet

Chart Mogul

The SaaS Acronyms Cheat Sheet will be your trusted advisor regardless of whether you're just getting started in the industry or if you need to brush up on your SaaS jargon a little. We spend so much time discussing metrics and concepts, that we sometimes forget that not everyone is well-versed in the language of SaaS. The same way there’s power to making data transparent, we believe making the language we use easier to understand helps everyone in the industry — from those who are just making th

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If You’re Going to Do a SaaS Start-Up … You Have to Give it 24 Months

SaaStr

It took us 2 years just to figure out our ultimate business model. What you think you do on day 1 may look very different by day 365. [link]. — Aaron Levie (@levie) September 11, 2020. It seems like everyone wants to be a SaaS founder these days. I meet with great VPs of Sales and Product in particular who are Ready. It’s time. To go out on their own.

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PODCAST 140: Habits of a Bootstrap CEO: Depth Not Breadth with Zak Hemraj

Sales Hacker

If you missed episode 139, check it out here: The Science of Becoming a Better Sales Leader with Luke Rogers. What You’ll Learn. Bootstrap companies deserve massive respect. 40% of revenue is impacted by the RFP process. The pandemic has caused increased scrutiny on companies. Bootstrap habits mean structuring your day for both productivity and peace.

Scale 86
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How to Monetize Your Website Without Destroying Your User Experience

Neil Patel

If you have a website that publishes content, you know there’s one thing that’s super important… monetizing your traffic. You’ve poured tons of time and effort into creating a great site, and there’s nothing better than turning all that hard work into cash. But monetizing your site isn’t as easy as it might seem at first. To get the most out of it, you’ll need to utilize some solid strategies.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Why Customer Success Is So Important and How to Promote It

Totango

Customer success is the key to building strong customer relationships. When your brand helps your customers succeed at their goals, they want to continue your relationship. Customer success nurtures the positive experiences of your brand, promoting repeat business and retention. In this blog, you’ll learn: Why customer success is so important. How customer success drives customer experience.

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Best Reseller Hosting

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Reseller hosting can be extremely lucrative. Whether it’s an add-on to your existing business, a side hustle, or the start of a standalone hosting company, there are plenty of ways to turn a profit in this space. Every website needs a hosting service.

Scale 144
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Smart Ways to Work with Customer Data More Effectively

Teamgate

With the rise of the Internet of Things, wearable technologies, and omnichannel communication, online users now create more data than ever. Studies found that 2.5 quintillion bytes of data are generated daily. Only a small portion of this data is useful to your business. . That is why you need to approach the data collection process strategically. Here are a few tips that may help.

Data 98
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14 SAAS Experts Share Their Best Customer Churn-Beating Advice

OPEXEngine

Churn is the enemy of subscription-based businesses; it measures the rate at which your hard-won customers cancel their subscription to your service. Left unchecked, what seems like a relatively low customer churn rate month-on-month can quickly escalate into a crippling annual churn rate that your business can’t sustain. Fortunately, small improvements in your customer churn rate can have a huge impact on MRR and revenue growth over time.

Churn 52
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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

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25% of B2B SaaS Sales Are Headed to Cloud Marketplaces

OpenView Labs

In February 2020, the public cloud market surpassed a $1 trillion market cap, with a 45% growth rate, as reported in Bessemer Venture Partners’ 2020 State of Cloud report. In 2015 they predicted that number would reach $500 million in 2020, yet the actual growth of cloud companies consistently outpaced even the most optimistic projections with that market cap now hovering around $616 billion for the top five public cloud companies. .

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How to use Subliminal Messaging Tactics in Your Paid Social Media Campaigns

Neil Patel

For a long time, marketers have been looking for the silver bullet that drives leads and sales. That one hack that can help them sell sand at the beach. As we all know, there is no such thing as a silver bullet in marketing. However, one thing comes pretty close – subliminal messaging. What Is Subliminal Messaging? Subliminal messaging isn’t new.

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Zapier’s Richard Hall on why your support organization is a brain trust – not a cost center

Intercom, Inc.

Richard Hall is the Director of Support Operations at Zapier , the platform built to democratize automation and eliminate manual “busy work” by enabling teams to integrate web applications and build smoother workflows. This is the fourth in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve.

Payments 118