User Pilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Implement your product experience strategy by developing an execution plan with a timeline.

Strategy 105

Strategy Customer Lifetime Value Onboarding User Experience 105

Totango

SEPTEMBER 7, 2021

B2B client engagement strategies can help you retain more customers if you know which best practices to follow. B2B engagement differs from B2C engagement in several important ways which require certain adjustments. Why Are B2B Client Engagement Strategies Different from B2C?

B2B 80

B2B Engagement Strategy B2C 80

Mucker Capital

NOVEMBER 8, 2023

In this Mucker Growth session, Rosabel Tao from Fire & Bridge delves into the critical field of startup positioning strategy and its crucial role in shaping enduring brands. How do we develop positioning? This methodology was developed by Andy Cunningham, a well-known marketing expert, and has been tested over several decades.

Branding 98

Branding Startup Development Strategy 98

Neil Patel

JULY 28, 2021

If you’ve been looking to score the top spot or even the first page on Google, here’s one secret to improving your position: have a great content strategy. Your content strategy should focus on producing quality content, engaging with your audience, and measuring your successes and failures.

Strategy 141

Strategy Development Social Media Sales Funnel 141

ChurnZero

MARCH 28, 2023

One key to keeping customers is keeping them engaged. What is customer engagement? Customer engagement is the sum of all interactions between a customer and a company. Many of these are individual interactions but some engagement occurs at an organizational level. A successful subscription model depends on retention.

Engagement 52

Engagement Strategy Scale Payment Features 52

Totango

FEBRUARY 28, 2020

So when you get the customer’s attention, you have to maximize every conversation and engagement to prove you are the right partner to nurture their long-term growth. Creating a strong customer engagement strategy makes sure every interaction delivers that value. What is a Customer Engagement Strategy?

Engagement 93

Engagement Strategy Customer Lifetime Value Customer Success 93

Totango

MAY 11, 2021

Stakeholder engagement and management is critical for customer retention. Here’s how to plan an effective stakeholder management strategy and track your performance. How Do You Optimize Stakeholder Engagement? Together both elements provide a feedback loop for continuous improvements to stakeholder engagement.

Engagement 84

Engagement Strategy Management CTO 84

Intercom, Inc.

MARCH 28, 2022

That is, in order to stay competitive, businesses need to put customers first by creating engaging, personalized customer experiences. But in order to stay successful in this new landscape, businesses need to run with customer engagement in mind. But this is where many companies are struggling. Here’s what you need to know.

Scale 228

Scale Engagement Technical Review Business 228

Intercom, Inc.

AUGUST 28, 2020

Engaged teams are the backbone of a healthy organization. When you’re on a team that is highly engaged, the team is humming. “One of the most important roles a manager plays on their team is building engagement” When you’re on a team that isn’t engaged, however, everything takes longer. .

Engineering 222

Engineering Engagement Leadership Management 222

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. It can improve customer retention , lifetime value, revenue growth, and product development.

Strategy 105

Strategy Software Review Social Media Engagement 105

User Pilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. What if you could implement a simpler engagement strategy tied directly to your product’s core feature?

Engagement 98

Engagement Strategy Onboarding Sales Hiring 98

User Pilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e. What is product development?

Development 105

Development Software Review Sales Recruiting Technical Review 105

User Pilot

SEPTEMBER 19, 2023

User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. Why is User Engagement important? In other words, they want to see high user engagement. Here are the most important reasons why user engagement matters. Do you need tools for User Engagement?

Engagement 52

Engagement Software Review Onboarding Subscription 52

Nimble - Sales

SEPTEMBER 9, 2019

The speed of development and the profitability of a business depends on the number of clients. The post Customer Engagement Strategies to Try in 2019-2020 appeared first on Nimble Blog. Some methods have already proven […]. Some methods have already proven […].

Engagement 102

Engagement Strategy Development Business 102

SaaStr

APRIL 25, 2023

In last week’s Workshop Wednesday , President Sales & Field Engineering Chris Donato and SVP Business Development & Ecosystem Shelli Vivona shared how to scale out a go-to-market org. Their high NRR emphasizes the importance of the land and expand strategy Celonis depends on. This has resulted in amazing hypergrowth.

Scale 168

Scale VP of Engineering Sales Hiring Engineering 168

Stax

JANUARY 8, 2024

As such, PayFacs need to equip themselves with an effective risk management strategy that helps them continuously monitor risks and employ appropriate risk responses if needed. PayFacs need to equip themselves with an effective risk management strategy that helps them continuously monitor risks and employ appropriate risk responses if needed.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Start designing your strategy by clarifying the business goals.

Strategy 104

Strategy Underperforming Technical Team User Experience SaaS 104

User Pilot

NOVEMBER 2, 2023

You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. Most companies use all 3 strategies to some extent.

Strategy 105

Strategy Marketing Social Media AI Search 105

FastSpring

SEPTEMBER 16, 2022

You may already be thinking about ways to reduce your expenses and shift your overall growth strategy. And Kurt believes that iterative pricing can be a highly effective strategy during volatile markets. And Kurt believes that iterative pricing can be a highly effective strategy during volatile markets. But what about pricing?

Pricing 118

Pricing Payment Solutions Payment Services SaaS Payments 118

SaaStr

OCTOBER 5, 2022

In a volatile economic climate and market, founders must employ smart growth strategies while focusing on efficiency. Where do they show up during the engagement cycle? This information allows us to learn how our customers engage with our products and our various marketing platforms or how they use other technologies or services.

VP of Engineering 181

VP of Engineering Scale Scaling Sales Hiring 181

Casey Accidental

JANUARY 16, 2024

It’s a dominant strategy for every company to operate that way. During the pandemic, Eventbrite felt like our company strategy had changed, we had a lot of new leadership, and our values weren’t helping us deliver against our new strategy.

Development 65

Development Social Media Leadership Startup 65

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

User Pilot

DECEMBER 18, 2020

Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. Here’s a summary: Disengaged users are people who are still using your app but their activity has significantly dropped or they could be more engaged compared to other users. How to bring back disengaged users? No time to read?

Engagement 98

Engagement Strategy Underperforming Technical Team Social Media 98

User Pilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. While also sharing 15 actionable tactics that you can implement today to improve your customer success efforts and increase retention, revenue, and engagement.

Customer Success 98

Customer Success Strategy Customer Lifetime Value SaaS 98

Buffer Resources

FEBRUARY 20, 2024

I believe in these strategies so much that I’ve focused my business on helping others implement them for their own companies as a public speaking coach. These strategies helped me land my first high-ticket client three weeks after starting my business and hit my first $10,000 month in sales just four months later.

Scale 88

Scale Sales Funnel Development Social Media 88

User Pilot

MARCH 20, 2024

You can implement many software monetization strategies in your product, but picking the right one can be a challenge. TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. What is a monetization strategy?

Software 59

Software Revenue Strategy Advertising 59

Totango

MAY 10, 2022

A customer engagement strategy is critical for retaining and growing SaaS clients. It’s especially important to engage executives and stakeholders to ensure retention. In this blog, we’ll look at the essentials of a customer engagement strategy, particularly how to use it to engage enterprise clients.

Engagement 76

Engagement Technical Review Software Review Enterprise 76

User Pilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Retention 98

Retention Strategy Marketing SaaS 98

SaaStr

FEBRUARY 10, 2023

As Chief Product Officer at DigitalOcean and a developer-turned-entrepreneur, Gabe Monroy shares how founders can avoid the trap of over-engineering products that customers won’t pay for and how to de-risk product development through a simple analogy of candy, vitamins, and painkillers. What was the job to be done? What is the outcome?

Sales Hiring 130

Sales Hiring Development AWS Engineering 130

Neil Patel

SEPTEMBER 17, 2021

Because it is one of the only social networks left that is truly “personable” and the engagement is still decent because of it. This adds up to 132 percent more engagement–without doing any extra work past the initial setup. Strategy #2: Schedule Posts in Advance. Strategy #3: Automate Direct Messaging Responses.

Engagement 145

Engagement Social Media Marketing Underperforming Technical Team 145

User Pilot

FEBRUARY 4, 2023

You can develop and execute strategic initiatives with the OKR framework. Strategic initiatives serve as the core foundation for your company’s strategies and play a crucial role in their success. Goal Objectives Strategy Tactics (GOST) marketing plan model. What are strategic initiatives? Initiative example #1.

Development 98

Development Scale Retention Onboarding 98

Chart Mogul

MAY 30, 2019

If you're asking questions like these, then it’s likely time to turn your attention to strategies tailor-made to support top-tier customers. We know that transformational customer success focuses on proactive, strategic engagement. This will help you determine a manageable number of accounts for your 1-to-1 strategy.

Underperforming Technical Team 78

Underperforming Technical Team Development Strategy Management 78

User Pilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. But here’s the thing—product engagement can mean different things for various products. That makes it key to understand what product engagement means for your specific offering to track and optimize the right metrics.

Engagement 52

Engagement SaaS Retention User Experience 52