User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

Trends 98

Trends Engagement Artificial Intelligence Machine Learning 98

InsightSquared

JULY 14, 2020

All it needs is a little help from machine learning. Machine Learning Raises the Bar. You need more data and better ways to analyze it. This is where machine learning will change the game for you. Machine Learning Brings Intelligence to Forecasting. Machine Learning Provides Validation.

Machine Learning 62

Machine Learning Artificial Intelligence Forecasting Benchmarks 62

Totango

NOVEMBER 27, 2023

Efficient and seamless workflows According to the Forrester report, as sustainable growth becomes a priority, B2B organizations need enhanced workflow automation and digital strategies that leverage customer data to: Customize communications and recommendations. Analyzing extensive datasets to forecast trends.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

Subscription Flow

DECEMBER 22, 2023

In order to prepare for the future, businesses need to monitor the trends in the previous year and strategize for the future. In this article, we will discuss the eCommerce subscription trends to follow in 2024 to beat the competition and achieve sales targets. Today, the customer information data sets are huge.

Payment Methods 59

Payment Methods Artificial Intelligence Trends Payment Services 59

Subscription Flow

DECEMBER 13, 2023

This blog delves into the intricacies of B2B payments, highlights what sets them apart, and explores the top B2B payments trends in 2023. Let’s demystify these by walking you through three prominent B2B payments trends in 2023. Let’s dive in! What Makes B2B Payments Different?

Payment Services 59

Payment Services Payment Solutions Payments Payment Methods 59

Neil Patel

NOVEMBER 3, 2021

Data labeling turns raw data into useful information that can then be utilized for optimized marketing. However, turning raw data into labeled data takes time. The good news is data labeling is scalable when you work with the right data labeling software. What Is Data Labeling?

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Tom Tunguz

DECEMBER 17, 2022

Machine learning models predict code, synthesize images, author blog posts reducing composition time by a factor of 2 or 3. Data companies continue to achieve astronomical growth. Data companies in the public markets continue to trade at premium multiples & record the fastest growth rates.

Software Review 249

Software Review Technical Review Machine Learning Artificial Intelligence 249

User Pilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Analysis 97

Data Analysis Scaling Artificial Intelligence Data 97

User Pilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. TL;DR Actionable data in data analytics are the insights that are ready to use. What is actionable data in data analytics?

Artificial Intelligence 98

Artificial Intelligence Data Software Review Machine Learning 98

Tom Tunguz

FEBRUARY 1, 2023

Incumbents have lept onto advances in generative machine learning more aggressively than any trend in recent technology history. As startups incorporate generative machine learning into their products or develop new products, understanding the competitive dynamic with incumbents will be more important than before.

AI 167

AI Machine Learning Artificial Intelligence Innovation 167

Sales Hacker

SEPTEMBER 20, 2021

The new iteration has been fueled by more advanced data technology, shifted consumer behavior, and improved data management practices. We’ve all heard the “big data” buzzword. It spiked in 2010, when data capabilities were made available to businesses in new ways. More data isn’t always better.

Scale 98

Scale VP of Engineering Trends Machine Learning 98

Tom Tunguz

JANUARY 23, 2023

The transcript highlights the major trends in software of 2023. Below, I’ve listed those trends with data & excerpts from the earnings call transcript. Machine Learning is a Secular Platform Change & a Growth Driver for Software The age of AI is upon us, and Microsoft is powering it.

Azure 225

Azure Underperforming Technical Team Machine Learning Artificial Intelligence 225

Tom Tunguz

JUNE 20, 2023

It’s easy to deride the latest buzzword or trend. Big Data, DevOps, microservices, AI, data contracts. How do they differ from classic machine learning? I saw this effect a few times for tomtunguz.com & then I saw the phenomenon replicated within startups. What are LLMs? How can I use them?

Marketing 177

Marketing Outsourced Development Machine Learning Artificial Intelligence 177

User Pilot

DECEMBER 21, 2023

The podcast’s range is impressive, covering everything from advanced machine learning concepts to more general interest subjects. 5: The TWIML AI Podcast The TWIML AI Podcast, hosted by Sam Charrington, brings together influential minds in machine learning and AI, making it one of the best machine learning podcasts.

Artificial Intelligence 103

Artificial Intelligence Technical Review AI Technology 103

Backlinkfy

JULY 13, 2018

Machine Learning and AI are set to assume incredibly prominent roles in the retail sector in the not so distant future. Machine Learning in Retail The retail space is undergoing a paradigm shift with innovative applications being tested out for machine learning and AI.

Machine Learning 40

Machine Learning Artificial Intelligence AI Search Social Media 40

Tom Tunguz

OCTOBER 19, 2021

We believe the 2020s are the decade of data. The trends are ubiquitous and plain. The number of data teams is growing as more companies rely on data for daily operations. During this period, there have been three main categories of data work: business intelligence, machine learning, and exploratory analytics.

Sales Hiring 291

Sales Hiring Machine Learning Artificial Intelligence Data Analysis 291

Neil Patel

JANUARY 25, 2021

The thing about data is it helps you make better business decisions. Everyone has questions when it comes to choosing data analysis software. Why are there so many data analytics tools? You have to arrange your data, explain it, present it properly, and then derive a conclusion from it. Which one is worth your money?

Data Analysis 128

Data Analysis Software Data Scale 128

SaaSX

FEBRUARY 11, 2020

In 2020, your data has never been safer or easier to use, emerging trends have never been more exciting, and we’ve never been more connected to the people around us. Here are the 8 biggest SaaS trends of 2020. Learn more about PLG here. 90% of mobile data traffic will be generated by cloud solutions/SaaS by 2019.

Trends 120

Trends Artificial Intelligence SaaS Mobile 120

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. Eyal Manor: Yes, so one trend I’ve been observing in the past two years is first of all is the rise of containers and the rise of Kubernetes. How is data being managed?

Cloud 167

Cloud Scale Trends Machine Learning 167

User Pilot

SEPTEMBER 19, 2023

A churn model works by passing previous customer data through a machine learning model to identify the connections between features and targets and make predictions about new customers. Next, you’ll need to analyze trends in the data to find the main reasons behind customer churn. What is churn prediction?

Churn 105

Churn Machine Learning Artificial Intelligence Data Analysis 105

User Pilot

MARCH 25, 2024

User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing. Gather user sentiment data from multiple sources. Visualize the collected data to spot patterns more easily. Act on insights to drive positive sentiment.

Social Media 104

Social Media Software Review Technical Review Machine Learning 104

Intercom, Inc.

JULY 25, 2022

In the newly released report , sponsored by Intercom, executives say that disconnected, legacy tech stacks and siloed data are slowing their teams down and preventing personalization. Siloed data prevents progress: 32% of executives say they fail to properly distribute data-driven customer insights throughout the organization.

Technical Review 209

Technical Review Engagement Artificial Intelligence Systems Review 209

User Pilot

APRIL 17, 2024

Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media. A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. How do you gather customer insights?

AI Search 100

AI Search Social Media Cross-platform App Design (Application) Systems Review 100

Tom Tunguz

FEBRUARY 13, 2023

I’m watching public company earnings to identify early trends in the software market to inform startups’ plans for 2023. The surge in pipeline is notable given the uncertainty in the market but the close rates are low & sales cycles slow : another confirmatory data point for startups to plan cautiously in 2023.

Cloud 209

Cloud Azure Headcount Software Review 209

Unbounce

JULY 5, 2023

Both Netflix and Google have collected boatloads of data from the millions of people using their products. Netflix and Google collect this data so they can make predictions about what you want next. And that’s the point: AI’s ability to process so much data at incredible speeds makes a lot of today’s digital experiences possible.

Artificial Intelligence 98

Artificial Intelligence AI Search AI Machine Learning 98

ChurnZero

JANUARY 4, 2024

. “From tailored next-best outcome recommendations for customers based on real-time data, to digital customer education content personalized for individual users, companies will, at last, successfully integrate curated high-touch with scale.” Stay ahead of 2024’s customer success trends, challenges and opportunities.

Customer Success 52

Customer Success Trends Sales Hiring Artificial Intelligence 52

Neil Patel

MAY 10, 2021

The boom of Bitcoin has made blockchain technology a trending topic. Blockchain technology is a new way to secure your data. You can use blocks to store information like: financial transactions contracts medical data supply information confidential customer data. How Does Blockchain Work for Data Security?

Blockchain 122

Blockchain Payment Methods Data Marketing 122

Stax

MARCH 4, 2024

To stay ahead of fraud means merchants must understand the threats, use trusted and secure providers, and keep up to date on payment security trends. Taking precautions to implement security measures such as secure firewalls and cybersecurity training helps to protect cardholder data and other sensitive information. What is SSL/TLS?

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Features 88

User Pilot

APRIL 16, 2024

It tracks in-app user activity to identify trends in user behavior and devise ways to improve the overall experience. Also, collect qualitative data through surveys to understand users better. It aims to track in-app activity and identify trends in user behavior. This data helps eliminate friction points from the user journey.

User Experience 105

User Experience Engagement Trends Churn 105

Blulogix

FEBRUARY 26, 2024

Agile monetization isn’t just a fleeting trend; it’s a profound shift towards a more dynamic, customer-centric, and data-driven approach to business success. Personalize customer experiences, leveraging data analytics and AI to understand and anticipate customer needs, thereby fostering loyalty and enhancing satisfaction.

Artificial Intelligence 52

Artificial Intelligence AI Search Machine Learning compliance 52

Blulogix

FEBRUARY 25, 2024

These regulations may cover areas such as consumer protection, data privacy, taxation, and anti-fraud measures. Key regulations include the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and various local tax laws that affect subscription billing practices.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

User Pilot

AUGUST 15, 2022

Without enough sentiment data, you can’t understand how your customers feel. As a result, you will be unable to identify market trends and design effective marketing campaigns. You can collect customer data using microsurveys across numerous touchpoints in the customer journey. What is customer sentiment analysis?

Artificial Intelligence 98

Artificial Intelligence Software Review Data Systems Review 98

Tom Tunguz

DECEMBER 16, 2020

2020 becomes the decade of data. The 2020s will be the era of data companies boosting massive markets. Database startups, data movement startups, data quality startups, data lineage startups, machine learning startups will be the zeitgeist of the decade as they shape the next wave of massive innovation.

Sales Recruiting 279

Sales Recruiting Blockchain Banking Machine Learning 279

Sales Hacker

DECEMBER 27, 2018

Time for Sales Hacker’s Annual Top 10 Sales Trends and Predictions for the Future of Sales in 2019. Our predictions are made up of the trends we’re seeing in the marketplace and sales ecosystem. Without further delay, here are our predictions of the biggest sales trends in 2019. Trend #1: Relevance.

Trends 104

Trends Technical Review Artificial Intelligence Sales 104

Tom Tunguz

DECEMBER 28, 2021

This trend is only increasing. Data companies continue to achieve astronomical growth. Large software companies accelerated growth this year, despite their scale reinforcing the notion that users write data into systems but rarely delete it. GTP-3 and BERT are massive machine learning systems called neural nets.

Scale 253

Scale Blockchain Banking Machine Learning 253

ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. SaaS trends that are on the rise. Here are some of the biggest trends in the industry right now: Cloud-based Services. AI Integrations. Track the below metrics.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

OpenView Labs

DECEMBER 5, 2019

Let’s have a look at the trends that you need to follow in order to dominate B2B sales in 2020. Both machine learning (ML) and artificial intelligence (AI) are revolutionizing the process of generating B2B leads. Adopt Customer Data Platforms. Social data. Professional data. Lifestyle-related data.

B2B 60

B2B Trends Artificial Intelligence Marketing 60