Sales Hacker

FEBRUARY 18, 2021

Tenbound Sales Development Conference. AA-ISP Virtual Sales Summit. Sales Enablement Pro Sales Enablement Soirée, Americas 2021. Sales Success Summit 2021. If you’re wondering who should attend, Unleash is geared for: Sales leaders. Sales managers. Sales hunters.

Sales 104

Sales Sales Enablement B2B Leadership 104

SmartKarrot

NOVEMBER 2, 2022

Role: SVP, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Cardlytics As an SVP of Customer Success, you will lead and scale an inclusive, world-class, multi-discipline services organization – driving vision, growth strategy, and execution.

Customer Success 19

Customer Success Technical Advisors Technical Review Scale 19

Sales Hacker

AUGUST 7, 2020

Leadership. Sales Development. Sales Growth. Sales Enablement. Enterprise Sales. Sales Operations. Sales Technology. Customer Success. Leadership. VP Nokia Software, North America Sales. Director, Sales Solutions, North America. Vice President, Global Sales.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. It’s very transparent, very collaborative, and filled with really smart, amazing people.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

User Pilot

JULY 23, 2023

Book a demo now to see how Userpilot can help your GTM team build code-free product experiences , analyze the behavior of existing customers, and boost customer success and retention. Customer research and generating useful information for creating a competitive advantage. Generating leads for sales.

Marketing 96

Marketing Customer Lifetime Value SaaS Advertising 96

SaaStr

NOVEMBER 16, 2020

You said before, to me, it’s the believing in kind of participatory leadership over servant leadership. I don’t subscribe to the servant leadership model. Harry Stebbings: I think that participation and leadership is almost like a luxury of later stage companies. Andy MacMillan: Yeah. Let’s do it.

Sales Hiring 184

Sales Hiring Scale Leadership Sales Enablement 184

Sales Hacker

OCTOBER 30, 2018

Her award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs. Her company #GirlsClub is dedicated to changing the face of sales leaders. Tonni Bennett – VP Sales at Terminus.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

Sales Hacker

MAY 6, 2021

For sales reps interested in the VP of sales career path, it’s also important to know what you’re working towards and how to work on personal and professional development to be able to take on this role one day. Singular focus on sales. As the title would hint at, the VP of Sales should focus on sales. Their peers.

VP of Engineering 93

VP of Engineering Sales Hiring Sales Recruiting Sales 93

InsightSquared

MARCH 6, 2018

Sales operations has been around for quite some time, but lately the function has been gaining momentum. Instead of behind-the-scenes sales support, sales ops now acts as a strategic partner for sales VPs and leadership. The resulting reports will set the metrics and KPIs for which sales will be held accountable.

Sales Recruiting 119

Sales Recruiting Scale Sales Hiring Sales 119

SmartKarrot

APRIL 7, 2021

Role: Customer Success Director (South) Location: Boulder, CO, US Organization: Uplight As a Customer Success Director, you will collaborate with senior executives on account strategy and delivery. Provide overall account leadership. Work with sales enablement to train team members on new programs or processes.

Customer Success 10

Customer Success Leadership Retention Sales Enablement 10

ChurnZero

MARCH 31, 2020

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. During this time of economic instability, it’s critical that Customer Success teams protect and provide business continuity to their customers. Our panelists included: Ashley Willhalm, Director of Customer Experience at PipelineDeals.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

Sales Hacker

MAY 26, 2021

In any sales organization, a sales rep has the primary relationship and responsibility to their customers. But a sales operations team will help with learning critical insights about a rep’s accounts, ensuring long-term customer success, and having a deep understanding of your customer base.

Scale 60

Scale Sales Hiring Sales Outsourced Development 60

Sales Hacker

DECEMBER 29, 2020

Mike is a 20-year sales veteran, the last 12 of which have been at a Mimeo, where he oversees all of the new business acquisition or new customer onboarding throughout the company for their B2B segment. Subscribe to the Sales Hacker Podcast. Sales leadership & human leadership insights [9:27].

Scale 65

Scale Leadership Acquisition B2C 65

Sales Hacker

AUGUST 5, 2022

Outreach follows the 3-tiered approach below: Tier 1: leadership personas – This is a manual sequence focused on call steps. Katie is a former customer success manager who joined Outreach in 2017 and departed in 2021. While at Outreach, she won the prestigious customer success manager of the year award for her segment.

Scale 86

Scale Government Engagement Strategy 86

Sales Hacker

OCTOBER 22, 2017

While we have some generalized notion of “selling,” contemporary sales organizations have grown in complexity and have evolved into a roster of functions — such as business development, closing, account management, and customer success — that require different specialized skill sets for their respective teams. Product Knowledge.

Underperforming Technical Team 102

Underperforming Technical Team Outsourced Development Development Social Media 102

SaaStr

JANUARY 28, 2020

Anthony : I’ll add more too and this sounds like a sponsored answer, but customer success becomes even more important as we sort of think about where growth is coming from. Obviously, marketing and investments are expensive and we know the cost to keep a customer is obviously a lot less. The customers love her, right?

Sales Hiring 201

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 201

yoursales

DECEMBER 12, 2018

Sale Occurs. I’m committed to success from both sides—Commitment. Post Sales (Customer Success). Prospect.io – Sales Automation Platform for modern sales teams. Showpad – Sales Enablement for the Modern Seller. Dink – High Impact Sales Interactions.

Outsourcing Services 77

Outsourcing Services Outsourced Development Sales Technical Review 77

OpenView Labs

JULY 8, 2019

My job, once the bad feedback started coming in, was to figure out what the less vocal customers were thinking and propose a plan to move forward. I put together a survey and collected a lot of feedback, then we pulled company leadership together and locked ourselves in a room for a couple days.

Pricing 61

Pricing Sales Hiring Underperforming Technical Team SaaS 61

ChurnZero

AUGUST 23, 2019

Much like the evolution within the Sales team and the creation of “Sales Ops”, Customer Success is on a similar trajectory. It is becoming vitally important to drive successful outcomes for your customers (i.e. Customer Success) and it is even more critical to build out “Customer Success Operations”.

Sales Hiring 40

Sales Hiring Scale Customer Success Retention 40

Sales Hacker

OCTOBER 2, 2020

What’s the difference between sales enablement and Sales Engagement? As sales leaders figure out how to do more with less, 9 out of 10 sales orgs consider a Sales Engagement Platform (SEP) critical to their team’s success. What is a Sales Engagement Platform (SEP)?

Scale 132

Scale Engagement Sales Sales Enablement 132

Sales Hacker

FEBRUARY 1, 2021

Today on the show we’ve got Callie Moriarty, a solutions executive for 6 River Systems who has transitioned into the world of enterprise sales from a previous background in customer success. But I was applying to consumer insights and data analytics and customer success. Sam Jacobs : Fair enough.

Underperforming Technical Team 68

Underperforming Technical Team Scale Sales Hiring Systems Review 68

yoursales

DECEMBER 12, 2018

Sale Occurs. I’m committed to success from both sides—Commitment. Post Sales (Customer Success). Prospect.io – Sales Automation Platform for modern sales teams. Showpad – Sales Enablement for the Modern Seller. Dink – High Impact Sales Interactions.

Outsourcing Services 44

Outsourcing Services Outsourced Development Sales Technical Review 44

SmartKarrot

AUGUST 9, 2022

Thought Leadership. Thought leadership is a crucial business catalyst for any modern organization. Therefore, implementing thought leadership in SaaS businesses to accelerate operations is now more popular than ever before. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Thought Leadership. Thought leadership is a crucial business catalyst for any modern organization. Therefore, implementing thought leadership in SaaS businesses to accelerate operations is now more popular than ever before. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Scale 10

Scale Sales Recruiting Business SaaS 10

Sales Hacker

SEPTEMBER 16, 2019

This week on the Sales Hacker podcast, we speak with Jason Holmes , President and COO of Showpad. Jason specializes in executive sales leadership with CRM, SaaS, and other tech companies. Jason’s 3-layer approach to stage-appropriate leadership [22:44]. That’s the company and the space in sales enablement.

Leadership 51

Leadership Scale Sales Hiring Compensation 51

Sales Hacker

MAY 8, 2018

On this episode of the Sales Hacker podcast, we talk with Marc Jacobs , SVP of Sales and Customer Success at CB Insights about the secret to incredible sales management and building a sales coaching culture. Sam Jacobs : Hey everyone, it’s Sam Jacobs with the Sales Hacker podcast. Welcome Marc!

Sales Hiring 43

Sales Hiring Scale Management Sales 43

ChurnZero

SEPTEMBER 30, 2021

As your Customer Success team grows, it becomes necessary to set up an infrastructure around your data, processes, people, and systems to better enable your team – and that’s where Customer Success Operations comes in. Who does a Customer Success Operations Manager typically report to?

Customer Success 52

Customer Success Scale Sales Hiring Revenue 52

Sales Hacker

MARCH 2, 2020

Sales Differentiation. Sales Engagement. Sales Engagement. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Coaching Salespeople into Sales Champions. Sales Manager Survival Guide. The Ultimate Sales Machine. Wooden on Leadership. Pitch Anything.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

JUNE 10, 2020

They’ve got to find their travelers and get them home, but there’s more than that that we’re hearing from our customers. Meagen, sales. Everyone, customer success. Launch it to our customers, launch it to the sales team, launch it to prospects.” You need to be prepared to launch this.

Travel 171

Travel Marketing Scale Outsourcing Services 171

CustomerSuccessBox

JUNE 27, 2022

Customer Success Enablement may be a term you’ve never heard of, but you’ve probably heard of sales enablement. Although it’s a crucial idea and job in the Customer Success industry, it still hasn’t fully earned the recognition it deserves.

Customer Success 52

Customer Success Sales Enablement Metrics Development 52

SmartKarrot

APRIL 13, 2023

He writes extensively on topics such as customer success, customer health scores , reducing churn, account management and so on. With more than 25 years of teaching experience, he has extensive knowledge of the skills required by managers and leaders in the areas of Sales, Marketing, Key Account Management, and Customer Service.

VP of Engineering 11

VP of Engineering Management Scale Consulting 11

SaaStr

JUNE 3, 2020

How does this hire correlate to your hiring in sales enablement? So we had a good head of sales prior, and he helped us grow a bunch. But, with all the change needed, we mutually decided that change in terms of leadership and ownership over the sales team and go-to-market function was needed.

Sales Hiring 171

Sales Hiring Scale Technical Advisors Systems Review 171

Andreessen Horowitz

OCTOBER 16, 2023

And once you have customers, and then you, like — how you prioritize becomes what you’re hearing from customers, what will it take them to be successful and adopt the product more and buy the product more. Then sales is trying to expand and get more customers. <Rally the team.>

Product Marketing 76

Product Marketing Scale Sales Hiring Sales Recruiting 76

SaaStr

OCTOBER 22, 2020

And to really make it clear that I was tattooing that on my forehead, the thing that I did is, every meeting I had, whether it was a staff meeting, whether it was a marketing leadership meeting, whether it was a marketing all hands meeting, the first agenda item every meeting was a review of our pipeline creation to date in the quarter.

Sales Hiring 164

Sales Hiring Scale Interviewing Technical Review 164

Sales Hacker

APRIL 16, 2018

How a cohesive leadership team should function. Subscribe to the Sales Hacker Podcast. 3) Kiva’s sales story [3:02]. 4) Going up the sales career ladder [9:00]. Kiva Kolstein : We have about 40 people on my team and my team consists of customer success, which includes account management and product specialists and sales.

Sales Hiring 40

Sales Hiring Management Scale Sales Recruiting 40

Sales Hacker

FEBRUARY 3, 2020

Best 26 Sales Conferences in 2020. The Surf and Sales Summit. AA-ISP Sales Leadership Summit. Sales Enablement Pro’s Sales Enablement Soirees. Sales Assembly Annual 2020. B2BSMX (Sales Marketing Exchange). The Sales 3.0 The Sales 3.0 AA-ISP Sales Leadership Summit.

Scale 90

Scale Sales Technical Review Sales Enablement 90

Sales Hacker

JULY 22, 2022

Each writer brings unique experience, insight, and strategy, ensuring cohesive content that represents every type of customer. Common examples of roles/levels we see included are: Sales enablement. Sales management. Leadership. Individual contributor. Create a content committee charter. Sign-up for our Content 2.0

Sales Enablement 79

Sales Enablement Leadership Benchmarks Communication 79