Sales Hacker

JANUARY 22, 2020

By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process. 6 Sales Interview Questions to Find the Best Talent. How do you make sure your potential new hires have the right skills?

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

CustomerSuccessBox

OCTOBER 31, 2021

This is why we, at CustomerSuccessBox , thought of interviewing CS leaders to understand their perspective of QBR. The second interview in the series is with Mary Poppen. Mary : The internal Account Team (CSM, RM, Consultants) provides input on content and the CSM organizes and coordinates the agenda and facilitates the meeting.

Interviewing 52

Interviewing Consulting Education Customer Success 52

Sales Hacker

JUNE 17, 2020

So that tried and true approach of, “ Walk me through your attainment over the past few years ,” is not only uncomfortable, it can turn the interview into a dance of half-truths and excuses. Let’s start with 6 critical fit factors that you can dig into during the interview process. Where Hiring Managers Get Off-Base.

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Sales Hiring Interviewing Sales Recruiting Sales 80

SaaStr

SEPTEMBER 11, 2020

After all, when a company engages in competitive intelligence, there will often be the retaining of a consulting firm. The engagement may last a few months and involve extensive interviews and online research (yes, lots of Googling!) . Founded in 2015, Klue addresses a part of the corporate world that has seen little innovation.

AI 261

AI Consulting Interviewing Innovation 261

SaaStr

JANUARY 13, 2023

Although the part-timers that actually do this rarely use the title “Fractional CRO” — they are happy just being mentors, consultants, advisors, etc. In fact, the other day, I interviewed a Fractional CRO who raved about the experience and what an incredible job he’d done for a CEO I knew. days a week, that can be a win-win.

Sales Hiring 279

Sales Hiring Venture Capital Scale Finance 279

OPEXEngine

APRIL 12, 2022

The other day a founder asked me about interviewing because a candidate had described me as “a great interviewer,” and she wanted to know why. I find interviewing and recruiting difficult, have made plenty of mistakes over the years, and the consequences of those mistakes are invariably painful. And for that matter, so did I.).

Sales Recruiting 40

Sales Recruiting Sales Hiring Interviewing Finance 40

IT World

MAY 2, 2023

IBM plans to use artificial intelligence (AI) to replace 7,800 jobs over the next five years, CEO Arvind Krishna said in an interview, sparking fears of widespread job losses across industries. Comments, such as the ones Arvind made, validate the claims that AI can reduce support jobs and hence costs for the company.

Artificial Intelligence 139

Artificial Intelligence AI Consulting Interviewing 139

Valuize Consulting

FEBRUARY 16, 2022

When it comes to implementing Agile for change management, I spoke to seasoned expert, Romain Belvas, Customer Success Technology Consultant at Valuize. To leverage data effectively, you need a robust consultation period with all of your stakeholders to determine exactly what data is useful in measuring success.

Interviewing 52

Interviewing Strategy Scale Management 52

Valuize Consulting

NOVEMBER 25, 2021

To find out how to leverage CS technology to accelerate scale, I spoke with Nicole McLaren , Customer Success Technology Consultant at Valuize. For best results, consult with experts that can effectively support the implementation and onboarding of new technologies like Gainsight.

Scale 52

Scale Technical Review Technology Interviewing 52

Valuize Consulting

DECEMBER 16, 2021

To find out, I spoke with Naz Madani, Customer Success Strategy Consultant at Valuize. In this interview, Naz shares her expertise on how to design a powerful CS strategy that equips your team with the right tools and resources to drive an exceptional employee experience and champion phenomenal growth.

Interviewing 52

Interviewing Customer Success Scale Government 52

Sales Hacker

DECEMBER 13, 2017

In our last article, we did a tactical tear down of when to hire sales trainer or sales consultant. In this post, we’ll explain how to find and hire the right sales consultant or sales trainer for your business. What Do You Look For In A Sales Consultant or Trainer? What Do You Look For In A Sales Consultant or Trainer?

Sales Hiring 88

Sales Hiring Consulting Scale Sales 88

Valuize Consulting

MARCH 22, 2022

In this interview, Nani delves into the building blocks of an impactful digital-led approach and shares her expertise on how you can scale your customer value model to drive unparalleled revenue retention and expansion. At PPC, our product is very wide and very deep. For us, Cost of Acquisition starts to become really important.

Customer Support 52

Customer Support Interviewing Customer Success Scale 52

Andreessen Horowitz

OCTOBER 19, 2023

Marc Andreessen and Sonal interview author, consultant/advisor, and former pro poker player Annie Duke, in one of her first few appearances with us, and in a conversation quite unlike her other conversations.

Innovation 84

Innovation Consulting Interviewing Business 84

Valuize Consulting

DECEMBER 7, 2021

Listen to Stephen’s full interview on the Customer Valuecast podcast for an in-depth look at how you can staff and scale a world-class Customer Success Organization and deliver market-leading growth.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Intercom, Inc.

JUNE 11, 2020

In addition to hearing about Deena’s podcast, you’ll also hear an interview she recorded and produced with us for Inside Intercom. When not behind the mic, Deena works as an IT Consultant in Chicago. Deena started Black Tech Unplugged as a way for Blacks to see people who looked like them in the tech industry.

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Consulting Interviewing Innovation Startup 253

Brian Balfour

SEPTEMBER 26, 2017

Get the customizable Growth Interview Prep Worksheet that accompanies the post here. You walk into your growth interview after hours of preparation. But there’s one big problem you’ve overlooked - the interview isn’t actually about you. They all tie back to this one core error - thinking the interview is about you.

Interviewing 65

Interviewing Retention Metrics Social Media 65

Valuize Consulting

AUGUST 2, 2021

It was truly a consulting experience and I wanted to be a part of it. The post Uniting Recurring Revenue Organizations Around Success Metrics: An Interview With Kevin Meeks appeared first on Valuize. I think the customer success space is still in its infancy in terms of what it means to a recurring revenue company.

VP of Engineering 52

VP of Engineering Interviewing Metrics Scale 52

Sales Hacker

DECEMBER 18, 2019

There will also likely be a tightening of partnerships with outside implementation/optimization consulting firms. is spent on SFDC consulting…. The post 6 Sales Tech Trends to Watch in 2020 (Based on Interviews with 250+ Vendors) appeared first on Sales Hacker. I recently read that for every $1 in SFDC ARR, $1.5

Artificial Intelligence 52

Artificial Intelligence Interviewing Trends Sales 52

SaaStr

SEPTEMBER 17, 2020

Before starting JFrog, the founders had built a successful IT consulting firm, AlphaCSP, which focused on developing Java solutions. Finally, I had a Zoom interview with JFrog’s Yoav Landman, who is the co-founder and CTO, and Jacob Shulman, who is the CFO. JFrog offered 11.6

New CTO 200

New CTO CTO Benchmarks Consulting 200

Sales Hacker

OCTOBER 18, 2022

Guests: Richard Harris – Founder of The Harris Consulting Group. How to juggle an offer vs another interview that you really like. If you should keep interviewing after starting the job. When looking for a job there are so many internal questions to navigate it can be terribly confusing. Resume Tips (esp for Sales).

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Interviewing Consulting Leadership Sales Hiring 60

Intercom, Inc.

FEBRUARY 25, 2021

Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. When I first start working with clients, I’ll interview executives, employees, customers, and the employees. So, I am currently CEO of CX Journey, Inc, which is a customer experience consultancy.

Scale 211

Scale Consulting Interviewing Customer Support 211

Valuize Consulting

FEBRUARY 8, 2022

In this interview, Scott delves into how the vendor-customer relationship needs to evolve in order to facilitate shared value and accountability and how to leverage technology to drive optimal value realization.

Interviewing 52

Interviewing Healthcare Enterprise Technology 52

Incredo

APRIL 8, 2020

But human nature and the will to move forward help companies even in the hardest times to come up with creative initiatives to spread the word about their companies. We interviewed tens of SaaS companies worldwide to understand what special campaigns they launched or how they tried to help people in general.

Sales Recruiting 269

Sales Recruiting Travel SaaS Sales Hiring 269

Intercom, Inc.

JUNE 10, 2020

These experiences, whether it is observing someone use your product, or interviewing them about your product, need to be wide ranging. The ability to ask perceptive questions is critical to running high signal interviews from which you can learn the most. This is why when I run customer interviews, I always cover a lot of ground.

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Underperforming Technical Team Interviewing Communication B2B 291

Sales Hacker

FEBRUARY 20, 2023

Each candidate you interview will have a unique set of strengths (and weaknesses). Download our full guide for interview tips to assess a candidate’s facilitation and strategy skills. Check out the guide to see how Taft mines for gaps in a candidate’s strategic consulting skills. Previous company size also matters.

Sales Hiring 70

Sales Hiring Underperforming Technical Team Scale Consulting 70

Buffer Resources

DECEMBER 14, 2023

Share micro interviews Micro interviews are a concise and engaging way to share insights from industry experts or thought leaders. In this post, Eddie Shleyner, founder of VeryGoodCopy.com, shares a 165-word "Micro-Interview" with copywriter, creative director, and author Cameron Day.

Social Media 120

Social Media Payment Methods Payment Solutions AI Search 120

Valuize Consulting

JULY 15, 2021

The post Accelerating Value From Customer Success Technology: An Interview With Jason Bouros appeared first on Valuize. Are you ready to boost the effectiveness, efficiency and scalability of your Customer Success processes and projects? Read our article for 5 steps to future-proof your CS organization using Agile development.

Technology 52

Technology Customer Success Interviewing Scale 52

SaaStr

MARCH 20, 2024

Whether it’s a little team or portfolio companies, Jason guesses that 80% of candidates who say they’ll do that end up quitting the interview process. There’s a lot of nuance between moments where consultants are helpful and snake oil salesmen who want to be fractional CMOs doing strategy,” Jason says. Are fractional hires a good idea?

Sales Hiring 237

Sales Hiring Sales Recruiting Scale Headcount 237

Tom Tunguz

JANUARY 12, 2021

I was expecting questions a candidate might be asked in a consulting interview. Part memoir, other times, a mathematics lecture on information theory, and yet others a book on life philosophy. Within the first 30 pages, Hamming delves into back of the envelope calculations. How many ping pong balls fit into a 747?

Engineering 145

Engineering Machine Learning Artificial Intelligence Consulting 145

Baremetrics

AUGUST 6, 2021

And if you need some extra help, Humareso is an award-winning global human resources consulting firm focusing on the strategic and tactical needs of organizations. Whether you’re tackling HR internally or through an external consultant, there are great options available to help you navigate all stages of growth.

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Underperforming Technical Team Outsourced Development Consulting Scale 130

Sales Hacker

NOVEMBER 21, 2022

When you’re applying for jobs or interviewing, you should be asking questions to the interviewer that allow you to understand exactly where the company stands on these non-negotiables. Next, it needs to be clear to you — and to anyone who is interviewing you — where you see yourself in 5 years. Interviewers get it.

Interviewing 72

Interviewing Sales Hiring Underperforming Technical Team Technical Review 72

Valuize Consulting

NOVEMBER 23, 2021

Listen to Peter’s full interview on the Customer Valuecast podcast for a deeper dive into how you can champion transformational leadership and level up your skills through continuous leadership development. The post Committing To Transformational Leadership In Customer Success: An Interview With Peter Armaly, Oracle’s Sr.

Customer Success 52

Customer Success Leadership Interviewing Development 52

Practical Advice on SaaS marketing

JANUARY 3, 2019

There are lots of methodologies and software or consultants to help here. Though the handful of interviews from an individual month represent only a small sample size, over the course of a year these should yield valid information. How do you get this information? But you do need to ask them. Or you could ask your Sales people.

Interviewing 113

Interviewing Consulting Subscription Payment Features 113

Totango

OCTOBER 20, 2022

Empathy can be difficult to test for in an interview, but some questions to ask are: How would you go about delivering bad news to a customer? They also frequently must make decisions in the moment when interacting with customers without having the opportunity to consult with their team or supervisor. Time Management.

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Sales Hiring Customer Success Sales Recruiting Technical Review 90

Sales Hacker

FEBRUARY 9, 2024

However, a healthy dose of pessimism in the right places can actually be helpful – here a three key places #1 Customer discovery calls In the early stages of solution development, customer interviews are key. During interviews, it’s easy for disappointment to creep in at this stage.

Sales Recruiting 67

Sales Recruiting AI Search AI B2B 67

FastSpring

MARCH 10, 2023

Our former Director of Content and Community spoke to Alf about managing a happy team, how he’s grown his company without external funding, the history of developing in the Mac ecosystem, and running a consulting and software business. Stream the full interview below or find it wherever you listen to podcasts. It’s interesting.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

ChurnZero

FEBRUARY 13, 2023

Implementation consults with customers on their goals and priorities and then assists in applying the ideal product configuration to achieve those goals. Depending on the complexity of your solution and the capacity of your Customer Success team, you may have a function dedicated to onboarding new customers.

Technical Advisors 52

Technical Advisors Customer Success Technical Review Systems Review 52