CustomerSuccessBox

MARCH 28, 2022

Artificial intelligence (AI) and Machine Learning (ML) for Customer Success are not cutting-edge concepts anymore. Scaling the team- If hiring a CSM was tough, onboarding him/her is tougher! It’s learning and knowing which feature of your product appeals to your customer the most is crucial.

Artificial Intelligence 52

Artificial Intelligence Customer Success AI Technical Review 52

SaaStr

JUNE 14, 2023

At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR. Finally, he understood what was needed to scale a business. This capability is essential for developing a constructive team atmosphere.

Scale 188

Scale Artificial Intelligence Technical Review Software Review 188

SaaStock

MARCH 20, 2019

Driven by machine learning, Recorded Future’s platform gathers and analyzes information from a large number of sources to help teams make the best decisions. To do so, Uberflip offers them the ability to create, manage, personalize and optimize content experiences at scale. Funding to date: $100.5M. Recorded Future.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Sales Hacker

MARCH 30, 2021

Scaling sales during the pandemic. Scaling Up During The Pandemic [11:40]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

SaaStr

FEBRUARY 8, 2019

Bridget Gleason is VP of Sales @ Logz.io, the startup that uses predictive analytics and machine learning to provide monitoring, troubleshooting and security. Having led and scaled numerous sales teams, does Bridget agree the best sales reps are outgoing and extroverted? Welcome to Episode 210!

Sales Hiring 113

Sales Hiring Scale Sales SMB 113

Sales Enablement, SaaS and Growth

JANUARY 8, 2019

Sales enablement technology categories As I’ve mentioned there’s a plethora of tools which fall under the vast umbrella of “sales enablement”, however, in order to construct a technology stack, I think it’s helpful to first consider how, when and why sales reps will leverage specific tools.

Sales Enablement 112

Sales Enablement Technical Review Technology Scale 112

SmartKarrot

MAY 2, 2023

It involves the use of NLP and Machine Learning algorithms to identify sentiment patterns, evaluate the tone of voice, and extract actionable insights from unstructured data sources such as call recordings or chat logs. This practice will help to ensure that the conversation is constructive and also has the customer’s consent.

Artificial Intelligence 10

Artificial Intelligence ChatGPT Scale Social Media 10

SaaStr

DECEMBER 31, 2019

And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. But Twitter is pretty much free and people are really honest with their opinions, especially their constructive criticism. Shanee : It’s a scale question. You can, that’s good too.

Enterprise 131

Enterprise Underperforming Technical Team Scale B2B 131

SmartKarrot

MAY 19, 2023

Machine learning algorithms analyze customer data and behavior to gain a deeper understanding of their needs and preferences, enabling chatbots and virtual assistants to offer more tailored and effective responses. These meetings should focus on progress updates, addressing concerns, and providing constructive feedback.

ChatGPT 10

ChatGPT AI Scale Technical Review 10

SmartKarrot

MAY 19, 2023

Machine learning algorithms analyze customer data and behavior to gain a deeper understanding of their needs and preferences, enabling chatbots and virtual assistants to offer more tailored and effective responses. These meetings should focus on progress updates, addressing concerns, and providing constructive feedback.

ChatGPT 10

ChatGPT AI Scale Technical Review 10

SmartKarrot

MAY 5, 2022

Knowledge of top technologies and processes like cybersecurity, the Internet of Things, Cloud computing, customer success, customer experience, machine learning, and metaverse will help C-suite leaders stay updated. This feedback needs to be constructive and smooth. Sign up for our newsletter. contact-form-7].

Artificial Intelligence 10

Artificial Intelligence Technical Review Scale Blockchain 10

Unbounce

JULY 12, 2023

So that’s where AI is using everything it knows from its machine learning algorithms, which it’s been trained on, to fill in the gaps and paint the outside of that image to expand it to be larger than it originally was when you put it in there. So this had to do with delivering media at scale.

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

Intercom, Inc.

DECEMBER 12, 2018

Additionally, Intercom solves one of the biggest headaches when it comes to constructing your tech stack – integrations. Marketo allows users to automate their marketing processes like creating personalized campaigns that scale, identifying top prospects, and finding and connecting with the right customers.

Technical Review 223

Technical Review Technology Scale Marketing 223

Neil Patel

DECEMBER 11, 2020

A good email autoresponder gives you the ability to connect with customers, at scale, without overwhelming them. These products eliminate many of the tedious and repetitive tasks that are so essential to building relationships at scale. It only takes a few mistimed or off-target emails before your audience starts to tune them out.

Scale 143

Scale Mobile Pricing AI Search 143

Intercom, Inc.

FEBRUARY 27, 2020

This week, we’re proud to unveil its successor: Resolution Bot , Intercom’s upgraded support chatbot that scales your team by answering 33% of common questions. We also talked through everything from the rise of deep learning to the future of automated support to the reasons why automation is a little like washing clothes.

Machine Learning 23

Machine Learning Artificial Intelligence Scale User Experience 23

SaaStr

MARCH 1, 2019

How does Tom think about constructing comp plans the right way today? Tom Tunguz: Well, it’s tough because you can construct a multiyear contract in a bunch of different ways. So I have a machine learning background. How does the impact of a salesperson change the conversion rate? Harry Stebbings: Yeah, absolutely.

Scale 112

Scale SMB Sales Recruiting Sales Hiring 112

SaaStr

JANUARY 3, 2020

How does Tom think about constructing comp plans the right way today? Tom Tunguz: Well, it’s tough because you can construct a multiyear contract in a bunch of different ways. So I have a machine learning background. How does the impact of a salesperson change the conversion rate? Harry Stebbings: Yeah, absolutely.

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

SaaStr

MAY 21, 2019

And you get folks like Tobi at Shopify and also this room, I’d like to think, are now part of this club that’s driving tech innovation and tech value creation and job creation on a massive massive scale. Byron : And so in aggregate, the other things that’s kind of cool, is the numbers that reflect this.

Cloud 164

Cloud Scale Finance Retention 164