article thumbnail

To Really Scale, You Need $1M on Your Balance Sheet for Every $2M in ARR

SaaStr

And here, they just couldn’t safely invest. ” Which is, once you are post-Initial Scale, past $3m-$4m in ARR or so, even if you have 80%+ gross margins and a very efficient sales and marketing engine … once your cash dips below 50% of your ARR … you’ll have stress, and importantly — underinvest.

Scale 341
article thumbnail

The Secrets to Scaling and Growth in Uncertain Times with monday.com Co-Founder and Co-CEO Eran Zinman

SaaStr

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. Serve customers a CRM or project management first, and as they scale and use it more, they’re exposed to more features. Surprisingly, churches and construction companies signed up. Was this strategic?

Scale 169
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Zapier supports 3 million users by investing in customer outcomes

Intercom, Inc.

And it makes sense: in order to be around to support your customers well into the future, you need a solid foundation for scale. . For Pam, it all stems from a long-held belief that investing in the customer’s success will chart a direct path to the company’s. Listen to the full episode above or get Pam’s key takeaways below.

article thumbnail

5 Interesting Learnings from Procore at $1 Billion in ARR

SaaStr

It’s a true vertical SaaS leader — “Cloud for Construction” — growing an impressive 33% at $1 Billion (!) It’s still time to invest! Procore is still growing its customer count by a healthy 10% a year at scale. in ARR now. And it’s a great story of going long.

Scale 228
article thumbnail

How to Navigate Strategic Change for Growth with SaaStr CEO and Founder Jason Lemkin (Video + Podcast)

SaaStr

Jason re-takes the stage in Part 2 of the series to answer questions about the right time is to invest in a new product line, building vertical vs. horizontal, multiples in 2024, and much more. Building and scaling a startup isn’t for the faint of heart and often comes with many ups and downs that SaaS veterans have experience in.

article thumbnail

High-Velocity Techniques to Maximize Sales with Gusto’s CRO and Head of Go-to-Market

SaaStr

Gusto is a high-velocity, high-scale acquisition and expansion engine, and one we can all learn from. A note of wisdom as you introduce new models — You can never invest too much in change management and helping your reps understand the why and embracing the change. Next Best Action There are a lot of inbound leads at Gusto.

Scale 231
article thumbnail

Instacart

Andreessen Horowitz

Investing in Instacart was perhaps the hardest decision I had to make as a venture capitalist. Instacart was taking a unique approach to tackling this category, using a four-sided marketplace dynamic: By partnering with physical grocers, they were able to leverage those partners’ existing investments in construction and inventory.