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User Documentation: The Ultimate Guide for Product Managers

User Pilot

Knowledge is power and user documentation is necessary for building it. But great documentation doesn’t happen by accident. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. What is user documentation?

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Nobody Knows : Steel & Blockchains

Tom Tunguz

Blockchain networks are a new construction material for building a better internet. Very few people know whether today’s apps are built with, just as they don’t consider the construction materials of their office building. 2 Venmo started with MongoDB & then moved to Amazon Document DB. And no one will know.

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Virtual Data Rooms: The Unsung Hero of Biotech Financing

Andreessen Horowitz

Together, these documents will help distill not only your vision for the current fundraise, but more broadly the long-term differentiation and trajectory of your company. While you have undoubtedly already shared these responses by email or live discussion, it’s helpful to see all the correspondence documents in one place.

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How To Build A High-Performing Team And Retain Top Talent with Snowflake Global Director of Market Intelligence Guan Wang (Video)

SaaStr

Constructive Conflict . At Snowflake, a key tactic for onboarding is to set clear expectations, help team members build their network, and provide detailed instruction and documentation as they start working on projects. . Every team runs into conflicts. It’s inevitable. As a leader, it’s your job to facilitate and find solutions.

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Make better decisions faster: The 6 stages of quick, effective decision-making

Intercom, Inc.

The documented rationale for this particular choice: What assumptions are involved? The final stage of an effective, quick decision-making process is developing a constructive, actionable feedback loop. The associated risks: How might those risks manifest themselves? Stage 6: Review the decision. There are two important phases here.

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Building for the long-term: How we future-proofed our database architecture

Intercom, Inc.

. “The paper trail established at this point would serve as the North Star that kept the project on track” Beyond the testing of hypotheses, the key at this stage was to document our learnings and decision-making processes. The paper trail established at this point would serve as the North Star that kept the project on track.

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7 Best practices for a Customer Journey Map!

CustomerSuccessBox

It’s a document (or set of documents) that outlines when various teams in your company should communicate with customers. By defining the major milestones in a customer’s relationship with you, you may construct a customer journey map. It’s important to construct functional boundaries to manage enterprises.