Chargify

APRIL 23, 2019

According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. Finding channel/market fit.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

APRIL 2, 2023

This thought is usually accompanied by a vague statement like “this person isn’t scaling.” Mistake: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal!

Sales Hiring 266

Sales Hiring Scale Scaling Customer Success 266

SaaStr

MARCH 5, 2022

Process is a friend, not a foe, in order to scale. Migrating from the hyper-growth and chaos of the early days seeking product-market fit is critical to managing growth in customers, employees, products, and geographies. With scale comes complexity, and complexity requires clarity. Start-ups can be chaotic places.

Startup 255

Startup Leadership Innovation Scaling 255

SaaStr

MARCH 27, 2019

Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn. What were Leyla’s biggest learnings on people and business model through seeing the first hand hyper-scaling of Salesforce from $500m to $16Bn?

Scale 131

Scale VP of Engineering Mobile Scaling 131

SaaStr

SEPTEMBER 14, 2022

Sales and marketing are still significant, but consider dedicating more research and design to the user experience. Know how to market your product. Product marketing can bring the focus back onto the value your clients get from your product. Pick the right partners to scale.

Scale 216

Scale Venture Capital Sales Hiring SMB 216

SaaStr

OCTOBER 13, 2023

If your product has effortless growth or a word-of-mouth motion and momentum, it automatically takes care of one of your biggest cost drivers: sales and marketing. For your product to have that kind of momentum and viral growth, it needs pretty incredible product market fit.

Outsourcing Services 243

Outsourcing Services Sales Hiring Scale SaaS 243

SaaStr

AUGUST 15, 2022

You do that by hiring a strong time, developing a product without getting attached to it, having a proper business structure, and not being put off by rejection. . If you want your start-up to succeed and scale, the first thing you have to do is build a stellar team. How to blitz scale your company’s operations.

Scale 198

Scale Marketing Scaling Communication 198

Intercom, Inc.

DECEMBER 21, 2021

We continued to adjust to working from home , and our company culture evolved accordingly. I’m in awe of any support team that has been able to keep their heads above water, never mind support and delight thousands of customers at internet scale. We hit a huge milestone as our ARR grew well past $200M. Sharing Intercom’s Values.

Technical Review 196

Technical Review Scale Innovation Company Culture 196

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. And so those depending on the stage of company, those have varying factors. None of that changes.

Sales Recruiting 249

Sales Recruiting Sales Hiring Scale VP of Engineering 249

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So how do you build a hiring machine to get the team to that early scaling phase. So, of course, you all know that to scale. Ticket prices go up March 1st! Hiring is key.

Sales Hiring 114

Sales Hiring Scale Sales Recruiting Company Culture 114

OpenView Labs

AUGUST 4, 2021

Anne Hollander, Senior Director of Product Marketing and Growth at Trimble. More on company culture. How to Build, Maintain and Scale a Strong Culture—According to Kristin Graham. Lessons From Netflix—Drift’s David Cancel on Building a Strong Company Culture. appeared first on OpenView.

Company Culture 80

Company Culture Systems Review Leadership Scaling 80

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 187

Scale Scaling Sales Hiring Cloud 187

Hitenism

NOVEMBER 7, 2016

What’s really amazing is how little the press releases have changed over the past seven years, especially considering the speed and scale at which AWS took over the cloud. Today this mentality is hardwired into the company. Working backwards isn’t a silver bullet that guarantees you success on the scale of AWS.

AWS 189

AWS New CTO Scale CTO 189

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

User Pilot

JULY 17, 2023

A well-structured product team requires a product leader – either a product manager or a product owner. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers. They play an important role in product launches.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

SaaStr

NOVEMBER 28, 2019

We help companies understand what data they have, where they can find it, and ultimately that they can really trust it. Product-market fit has been really important. Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SaaStr

OCTOBER 10, 2023

On a sales front, how do you evolve past founder-led sales, or together with it, so that you can scale your organization? PST, Laura Connell, Partner at Atomico, shares how to scale beyond founder-led sales on your path to Series B. It’s not a repeatable process, and it doesn’t scale. Time is the enemy.

Scale 204

Scale Sales Hiring Scaling Sales 204

SaaStr

FEBRUARY 22, 2022

As you scale up a business, you’ll see an increase in demand for product, followed by an inevitable increase in sales. But how should you proceed when it comes to scaling your sales team? 5 ways to scale your SaaS and sales team. 5 ways to scale your SaaS and sales team. What is your product-market fit?

Scale 232

Scale Sales Hiring Scaling Sales 232

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. Where does culture begin to breakdown?

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

OpenView Labs

OCTOBER 26, 2021

Does your product-led growth strategy deliver on its promise to customers and prospects? . The exciting thing about prototypes is that large-scale experiments can be built through open-source projects , which companies like Netflix and Linkedin will do as a strategic way of recruiting top talent. . Milestone: Selecting a price.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

Sales Hacker

NOVEMBER 4, 2020

These initial hires will influence how you approach each region, how you build off your success, and what your new office culture is. And office culture is invaluable as a new sales team in a new region. You can’t just force your company’s old company culture onto this new team. It has to be organic.

Sales Hiring 99

Sales Hiring Scale Sales Recruiting Sales 99

SaaStr

APRIL 4, 2019

Join us for a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations, as we discuss the most common and emerging challenges facing SaaS companies today for both technical and non-technical backgrounds. And the same customer challenges that we were being presented, which was: How do you scale?

Cloud 168

Cloud Scale Trends Machine Learning 168

SaaStr

SEPTEMBER 26, 2019

Basically, he had seen something at scale, but he hadn’t gone through that sort of growth phase where you don’t have everything at the tip of your finger. If you can talk about the benefits of that and how that grew as you scaled. You need to scale the go to market team to feed that new sort of like next wave of deals.

Scale 136

Scale Sales Hiring Sales Recruiting Technical Advisors 136

Point Nine Land

JANUARY 9, 2019

But you can also approach content marketing from a branding perspective and focus more on “awareness”: the emphasis is not on lead and revenue generation, but more on how your brand is perceived. When you are pre-Product/Market Fit, better think brand than performance marketing. Company Culture.

Branding 50

Branding Marketing Social Media SaaS 50

Intercom, Inc.

APRIL 25, 2019

In general, growth is a good problem to have – it means you’ve found some measure of product market fit and you’re generating real revenue from active users. This is episode seven of Scale , a brand new podcast series on moving from startup to scale up. Making sure culture scales as you grow.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

SaaStr

JANUARY 10, 2020

At what scale does that become impossible? In terms of replacement, what does Bob believe will be the emerging trends in SaaS Go To Market that will replace it? * What do we believe in as a company in terms of where we want the product to be in a few years? Why is this? What are the drivers of its death?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SmartKarrot

DECEMBER 20, 2021

Before agreeing to fund, investors consider a few things – the core product idea, company culture, and user/customer sentiment. Combining the three makes an organization genuinely sustainable and capable of delivering high-value, profitable products to the market at scale.

Banking 19

Banking Customer Success Scale Churn 19

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How does Ryan ensure cross-function working seamlessly from the very beginning with marketing? *

Sales Hiring 167

Sales Hiring Scale Interviewing Technical Review 167

ChurnZero

OCTOBER 4, 2019

We had the right people on our team, but we needed to invest in technology to scale and formalize processes. The customer loves our product, team, and company culture. Marcel Andrei, Customer Success and Product Marketing Manager, Paymo. Q: How have you influenced growth at Bloomfire?

Customer Success 40

Customer Success Sales Hiring Scale Underperforming Technical Team 40

Casey Accidental

NOVEMBER 13, 2019

Kevin Kwok and I have often discussed that growth at some scale equals an adjacent business model: Ecommerce businesses trend towards marketplaces over time e.g. Amazon. 2 Founders have to shepherd the right new and existing resources most likely to value the business model transition and change the company culture.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. What were Steve’s biggest takeaways from seeing the hyper-scaling at AppDynamics? billion acquisition.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

SEPTEMBER 23, 2020

To date, the company has raised $349M in funding from some of the best in the business including Bessemer, Redpoint, True Ventures, IVP, Mayfield, TCV and GGV to name a few. As for David, prior to Hashicorp, he held some incredible roles, including VP of Marketing at Github and Hortonworks. How do you think about that? ” Right?

Scale 189

Scale Leadership Underperforming Technical Team Scaling 189

SaaStr

APRIL 2, 2019

She will share her top 5 lessons learned in building and scaling SaaS businesses from $1M to $500M in ARR including expanding to serve upmarket customers, moving from product to platform, and how to hire well to drive breakthrough customer experiences and business growth. Show it to them in the context of your existing product.

Scale 196

Scale Sales Hiring Scaling Strategy 196

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? I went into product marketing for the commercial arm of Xerox Park, which is a big computer research company here. So a huge scale.

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

SaaStr

JUNE 2, 2023

With teams spread across the globe, they had to find new working patterns to scale their businesses in a distributed environment. Wiz, one of the fastest-growing SaaS companies focused on security solutions, was one of them. Prioritize demand discovery Demand is a strong indicator of product market fit.

Sales Recruiting 219

Sales Recruiting Sales Hiring Scale Branding 219

SmartKarrot

MAY 17, 2022

Pre-startup stage Startup stage Scaling and Growth stage Maturity stage. Keeping this in mind, you should focus more on providing them with the best service rather than planning for the next stage, i.e., scaling and growth. . According to Startup Genome Project, startups will require a lot of time to validate their market.

Startup 10

Startup SaaS Payments Payment Services Sales Hiring 10

SaaStr

AUGUST 12, 2020

And, the second system is what I call the product marketing system. But again, we’re talking about the time in a company’s life when they’re expanding from 50 to 500. And then system two, the product marketing schedule or system is oriented around this big launch event.

Startup 277

Startup Software Review Scale Systems Review 277