Finding Opportunities in Every Challenge: From Humble Beginnings to 30 Million Users with Miro Founder and CEO Andrey Khusid, and ICONIQ Growth General Partner Matthew Jacobson (Pod 580 + Video)
SaaStr
AUGUST 10, 2022
Leadership took user feedback seriously, and spent lots of time iterating on the product to ensure that users could get the most value from it. From day one, a strong support team was a priority, as well as product education and a self-service community. The company needed to hire more leadership roles and middle management to keep up.
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