SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 125

Scale SaaS Payments Sales Recruiting Payment Services 125

OpenView Labs

APRIL 29, 2019

Even in such instances, there are steps you can take to help balance the scales and give your organization a stronger foundation from which to operate. After all, once a product finds market fit and a company begins to grow, it simply cannot execute or scale without all its functions doing their part to create success.

Scale 58

Scale Sales Hiring Engineering Compensation 58

SaaStr

SEPTEMBER 26, 2019

Basically, he had seen something at scale, but he hadn’t gone through that sort of growth phase where you don’t have everything at the tip of your finger. If you can talk about the benefits of that and how that grew as you scaled. You need to scale the go to market team to feed that new sort of like next wave of deals.

Scale 134

Scale Sales Hiring Sales Recruiting Technical Advisors 134

SaaStr

NOVEMBER 28, 2019

Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company. We grew the company to over 10 million in revenue and we were profitable growing at 200%. And scaling is expensive. Felix : No question, but it’s just a different stage.

Sales Hiring 174

Sales Hiring Scale Sales Recruiting Government 174

SaaStr

MARCH 7, 2022

Aliisa Rosenthal, VP of Sales at WalkMe , shares her insights on developing a powerhouse inside sales team at scale to succeed in today’s customer-driven marketplace. Here are four takeaways you can implement today to build an outstanding inside sales team at scale: Use sales tools to collect data. Benefits of inside sales.

Scale 210

Scale Sales Hiring Scaling Sales 210

SmartKarrot

MARCH 23, 2023

Employee recognition refers to the many ways an organization shows its appreciation for employees’ contributions, which may or may not involve monetary compensation. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SmartKarrot

MARCH 23, 2023

Employee recognition refers to the many ways an organization shows its appreciation for employees’ contributions, which may or may not involve monetary compensation. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SaaStr

JULY 5, 2023

To align the funnel and reduce waste and friction, Divvy would compensate each group, from marketing to customer support, one stage below where they were actually responsible in the funnel. Sales were compensated based on new logos and what they’d do during the first 90 days of implementation.

Strategy 185

Strategy Marketing Underperforming Technical Team Sales Hiring 185

SmartKarrot

JUNE 30, 2022

Losing employees while following a merger and acquisition is normal, whether because of cost-cutting, economies of scale, or the chance to forge a new direction elsewhere. Have a consistent compensation model for customer success teams. Various compensation models can present a related challenge. Read on to know.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

APRIL 17, 2019

What were Steve’s biggest takeaways from seeing the hyper-scaling at AppDynamics? I’m, again, fascinated by [inaudible 00:07:35] points within organizational scaling. Steve has previously said, “Sales and marketing must be one team.” Why does he believe this is so important? What can leaders do to turn this into reality?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

JANUARY 21, 2020

But I think the very specific reason that I was asked to talk about this topic is the way that we scaled the business through sales. PatientPop, especially in the Los Angeles area, is known for having a unique, thriving fun, but also performance-based sales culture. It surprises me because that is not my definition of culture.

Sales Recruiting 250

Sales Recruiting Sales Hiring Scale Sales 250

SaaStr

SEPTEMBER 23, 2020

For CEOs who want to scale themselves, their skills, they’re first time CEOs, if you are who you are, does not mean you can’t scale as a leader? And it’s like, is there a repeatable playbook to scaling companies and teams? I think the beauty of bigger companies,… So, just give a snapshot.

Scale 177

Scale Leadership Underperforming Technical Team Scaling 177

SaaStr

MARCH 24, 2020

If both of them are really successful, you know you’ve got something and you want to continue scaling the team. So scaling the team after a couple of reps are successful, it’s time to hire your first sales leader. I’ve been a sales leader now at a few different companies. We’ll talk about a few scenarios.

Sales Recruiting 124

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 124

Intercom, Inc.

APRIL 27, 2018

This felt natural at the time, as it was a lightweight way to scale our on call team and was consistent with our values that emphasized the importance of ownership. For example, only the original operations team had any form of compensation for doing on call shifts other than time off in lieu.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

MARCH 12, 2019

Regardless of what stage you are in, he provides a framework to systematically approach this stage and what you should focus on to get to scale faster. We are screwing up the scale. If you scale prematurely we’re gonna scale a cash bleeder. Let’s scale. And scale is not like hire 20 reps tomorrow.

Scale 204

Scale Sales Hiring Revenue VP of Engineering 204

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. And no sales people currently performing in the company? No, no, no.

Sales Hiring 149

Sales Hiring Sales Recruiting Scale CTO Hire 149

SaaStr

AUGUST 12, 2020

But again, we’re talking about the time in a company’s life when they’re expanding from 50 to 500. If you have product-market fits, sufficient to raise a series A and a series B, and you’re scaling from 50 to 500 employees, you have a fan base out there, you have a community and you can engage them.

Startup 265

Startup Software Review Scale Systems Review 265

SaaStr

APRIL 16, 2019

Building a hyper-growth company is hard anywhere, but building one outside the Bay Area comes with its own unique challenges. Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. Want to see more content like this session? FULL TRANSCRIPT BELOW.

CTO Hire 154

CTO Hire Travel Underperforming Technical Team CTO Coach 154

SaaStr

DECEMBER 10, 2019

The day that acquisition closed, we became a 250,000 person company. And so it was this thousand X increase in terms of the size of the company. So the scale is sort of mind blowing in certain ways. Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley.

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

SaaStr

JULY 20, 2021

They want to have a big exit for the company. They’re compensated primarily by that exit, because they’ve hitched their wagon to your train. Audience Member : I really love the vision of keeping the heart and soul of a company alive as you scale. David : I don’t know. I would say set aside zero.

Underperforming Technical Team 235

Underperforming Technical Team Sales Hiring AWS Business Model 235

OpenView Labs

APRIL 9, 2019

Separate feedback from compensation. This is the exact opposite of what you want in a culture of feedback. When feedback correlates too closely to compensation, it creates a lot of noise around the conversation. Innovation isn’t just about technology.

Underperforming Technical Team 59

Underperforming Technical Team Systems Review Compensation Technical Review 59

Sixteen Ventures

DECEMBER 31, 2019

Logical Customer Segmentation: The Key to Scaling Customer Success. 7 Ways Customer Success drives Company Valuation. Understanding Customer Success Management Compensation Models. Visualizing the Importance of Customer Success. Customer Success-driven Growth. Customer Success-driven Growth: Rapid, Exponential, and Efficient.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136