SaaStr

MAY 3, 2023

In this week’s Workshop Wednesday , held every Weds at 10 a.m. Communicating Expectations To Leaders You must provide tangible, measurable behaviors and expectations for your leaders when you have high standards. PST, SaaStr will hold live, interactive workshops on Zoom where experts in the community share their insights.

Sales Hiring 174

Sales Hiring Scale Pricing Customer Success 174

SaaStr

NOVEMBER 24, 2020

Grab your seat for their 12:30 PM PST workshop on Scaling with Speed: How to Streamline Your Revenue Operations with Conga. Join members of their solution engineering team on December 9 at 9 AM PST for a workshop on Stop Losing Customers : 5 Steps to Creating Customers for Life with Freshworks. . Freshworks.

Scale 244

Scale Scaling Outsourced Development compliance 244

SaaStr

FEBRUARY 21, 2023

Some of the benefits of PLG are: The ability to grow faster A more accessible product for potential customers Greater communication and closeness with customers At this week’s Workshop Wednesday — held every Wednesday at 10 a.m. link] Every Wednesday at 10 a.m. Sign up HERE !

Scale 187

Scale Strategy Marketing Sales 187

SaaStr

NOVEMBER 8, 2022

In the kickoff for Workshop Wednesdays last week, Wang chatted with the community about how to build a high-performing team and keep it. Building a high-performing team is about building trust and communication and deciding what kind of leader you want to be. Every Wednesday at 10 a.m. Sign up HERE !

Underperforming Technical Team 219

Underperforming Technical Team Technical Review Acquisition Company Culture 219

SaaStr

FEBRUARY 7, 2023

In this week’s Workshop Wednesday , Simone Bartlett, the CEO & Co-founder of Hugo, talks about tactical tips for landing enterprise clients as an early-stage company. They told her how to communicate — and not communicate — about a specific solution. Those people who are excited about you or your solution are gold.

Enterprise 138

Enterprise Technical Review Sales Recruiting Scale 138

SaaStr

SEPTEMBER 26, 2023

Kristina Shen, General Partner at a16z, shares some insights into the present and future of generative AI at this week’s Workshop Wednesday, held every Wednesday at 10 a.m. We care about: Speed Cost Quality If you’re talking to customers, you want any communications to be highly accurate. On the B2B side, we have different objectives.

AI 254

AI Generative AI Venture Capital SaaS 254

SaaStr

NOVEMBER 21, 2023

In a recent Workshop Wednesday, held every Wednesday at 10 a.m. Helping sales, marketing, and support teams improve their communication. People have said “AI” more this year than any other year combined. Everyone is looking forward to what AI can do for them in business. Don’t be a solution looking for a problem,” Prasad says.

AI 226

AI Scale Generative AI Sales Hiring 226

SaaStr

JULY 11, 2023

In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. SaaStr Workshop Wednesdays are LIVE every Wednesday. Sign up for free. Every Wednesday at 10 a.m.

Sales Hiring 166

Sales Hiring SMB Sales Recruiting Payment Methods 166

SaaStr

JANUARY 12, 2024

PS – watch his recent deep dive on this and a bunch more SaaS metrics for 2024 in the Workshop he did with us.) The opportunity to use GenAI to eliminate data entry and improve internal communications is real now. This chart on median net retention by Jamin Ball at Altimeter really tells the story of the bubble. (PS

Sales Hiring 246

Sales Hiring Customer Success Scale AI 246

Blulogix

MARCH 22, 2024

Value Proposition Articulation: Clearly communicate the tangible benefits and ROI of adopting additional services, supported by data and case studies , to make a compelling case for expansion.

B2B 96

B2B Subscription Payment Features Consulting 96

Intercom, Inc.

OCTOBER 5, 2022

In their workshops and trainings, she found herself giving the same advice over and over again, and so she decided to write it all down. I try to do that via one-on-one coaching, group coaching, and training workshops. Some people love workshopping problems together. But for managers, communicating effectively is so crucial.

Leadership 118

Leadership Part-Time VPE Management Underperforming Technical Team 118

Sales Hacker

JUNE 7, 2021

Now you have to get commitment from people to participate in the overall process; get commitment from a core group to attend workshop sessions; and get commitment to participate on separate calls or online. Don’t leave the discussion on segments, workflows, and personas to the first workshop. Produce workshop pre-read.

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

How To Buy Saas

AUGUST 8, 2023

Through webinars, workshops, and business presentations, you can connect with possible candidates and build a strong job brand. Bringing attention to diversity efforts, sharing success stories of workers from different backgrounds, and attending events and workshops that focus on diversity can have a big effect.

Strategy 40

Strategy Social Media Interviewing Compensation 40

Baremetrics

AUGUST 30, 2021

A Healthy dose of Scepticism Buyers need to be in control Don’t guilt people into promising you something Take away the pressure Tip 1: Build community Events What could those events look like? Take your community to the next step by offering workshops and mentorship. Now what if I told you that there’s a cheat code?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

Casey Accidental

JANUARY 16, 2024

So we wanted to communicate to the company more of an intentional move in that direction. By workshopping every so often with David and myself, this working group defined new cultural values we then introduced to the entire company. This seemed to be a deliberate exercise by Julia, if a bit of a subconscious one.

Development 65

Development Social Media Leadership Startup 65

Valerian Tech

JULY 27, 2023

They emphasize iterative and incremental development, cross-functional teams, frequent communication, and continuous improvement. Customer Satisfaction: Agile methodologies foster regular communication and collaboration with customers and stakeholders.

Scale 52

Scale Software Development Software Review Technical Review 52

Sales Hacker

NOVEMBER 14, 2022

Going from professional ballet dancing to running an AI startup may not seem like the most intuitive career trajectory…but when I share that body language and nonverbal communication is what brings this all together, things start to make a bit more sense. For sellers in particular, video has become a ‘need-to-have’ channel of communication.

Sales 112

Sales Communication AI Development 112

Sales Hacker

AUGUST 19, 2022

This article is an excerpt from Outreach’s Unleash Customer Workshop: “Content Therapy.” Planning for change management, which includes testing, communication, and highlighting wins. Your content strategy evaluation should start with understanding your team’s current challenges. RELATED: Use Outreach?

Strategy 90

Strategy Underperforming Technical Team Management Systems Review 90

Buffer Resources

SEPTEMBER 11, 2023

Here are some examples of soft skills: Communication: The ability to clearly and concisely communicate with others, both verbally and in writing. Host podcasts and workshops. Podcasts and workshops are a great way to share your expertise with a large group of people. Become a speaker at industry events.

Sales Recruiting 129

Sales Recruiting Sales Hiring Scale Social Media 129

Sales Hacker

MAY 31, 2023

Listen Watch it here Guest-at-a-Glance Name : Lauren Bailey What they do : Founder and President Company : The Sales Bar, Factor Eight, Girls Club Noteworthy: Lauren Bailey builds happy teams, powerful online experiences, learning cultures, engaging workshops, and solutions to help people fall in love with sales and look forward to coming to work.

Sales 85

Sales Leadership Development Engagement 85

SaaStr

JUNE 23, 2021

It’s optional, but we’ll structure these workshops and smaller sessions so you are guaranteed to leave Annual as a new subject matter expert. Check your inbox for an email you’ve likely gotten, and more communication to follow. VC Day is Back. Q: We already have tickets from 2020 Annual. Will they be rolled over?

Cloud 180

Cloud SaaS Pricing Communication 180

Blulogix

FEBRUARY 12, 2024

Encourage open communication and collaboration between departments to ensure that monetization strategies are holistic and inclusive of diverse insights. This could involve training sessions, workshops, and access to data and analytics tools that help employees understand customer behavior, market trends, and monetization opportunities.

Innovation 52

Innovation B2B Construction Systems Review 52

Neil Patel

SEPTEMBER 3, 2021

The entire event takes place online, allowing attendees to get to know employers better, network with other job seekers, and attend workshops and guest speeches, all from the comfort of their own homes. In addition to booths, there may be guest speakers, workshops, and entertainment options. Add Additional Events and Spaces.

Sales Recruiting 138

Sales Recruiting Social Media Sales Hiring Marketing 138

Totango

DECEMBER 28, 2021

These can be delivered through formats such as seminars, workshops, certification programs and degree programs. The place to start communicating with customers is during the onboarding process. For example, sending automated emails to guide customers through their profile set-up sets the stage for future communication.

Churn 95

Churn Strategy Technical Review Benchmarks 95

User Pilot

FEBRUARY 13, 2024

Now, let’s see some examples of contextual email marketing automation from other SaaS companies: Welcome Emails : Personalized emails at sign-up introduce and guide users, just like Optimal Workshop, prompting you to do your first task. Tracking in-app events with Userpilot.

Marketing 52

Marketing Engagement Software Review Onboarding 52

Intercom, Inc.

MAY 20, 2019

Behaviors are how you approach your work – how you act, think and communicate in your role. Your communication is articulate and compelling. Run meetings and workshops like a pro : with owners, agendas, action items, follow-ups. Be a communicator. Frame your communications clearly. It’s about your behaviors.

Development 223

Development Leadership AI Search Communication 223

Buffer Resources

APRIL 10, 2024

If you're a consultant or coach, provide one-on-one sessions or group workshops related to your area of expertise. Streamlined communication : When creators receive their first partnership message, they access a dedicated folder in their Instagram messages.

Payments 91

Payments Payment Methods Marketplace as a Service Payment Services 91

Totango

DECEMBER 26, 2021

It’s important that you establish an open and positive line of communication with your employees that allows them to feel comfortable speaking with you as well as with their peers about difficult topics.

Customer Success 102

Customer Success Underperforming Technical Team Enterprise Communication 102

Sales Hacker

APRIL 19, 2022

What’s the ideal timeline for building and communicating comp plans? Comp workshops between reps and sales management also create a safe space to ask and address any rep-level questions. communicate any changes to your team. And if your company doesn’t have a RevOps team, it might be time to invest in one!

Compensation 86

Compensation Sales Recruiting Sales Hiring Retention 86

SaaStr

OCTOBER 21, 2022

From these convictions, Braze understood that the way companies communicate with customers before the mobile era lacked the sophistication to thrive. The post Introducing SaaStr Workshop Wednesdays! From its earliest days, Braze embraced a duel set of convictions: New businesses would be mobile first.

Mobile 240

Mobile Technology Investment Innovation 240

Intercom, Inc.

JUNE 10, 2020

For example, at Intercom we build customer communication software. Before Intercom, which is a customer communications product for businesses (in other words it’s a B2B product), I spent most of my career working on consumer products like Gmail and YouTube. Really using it for the real thing it was intended to be used for.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

User Pilot

MARCH 27, 2024

Plus, it can be done online with tools like Optimal Workshop, which allows you to both design and test your UX design with users to understand what type of secondary navigation works better. This data can uncover friction points and highlight areas where the secondary navigation meets or falls short of user expectations.

User Experience 105

User Experience Pricing Engagement Mobile 105

User Pilot

JANUARY 15, 2024

And more than creating aesthetically pleasing designs, these basics are essential to effectively communicate ideas, solve user problems, and improve usability. As a UI/UX designer, this involves actively participating in relevant communities, engaging in discussions, sharing your insights, and learning from experienced professionals.

Software Review 103

Software Review Interviewing User Experience Technical Review 103

Buffer Resources

FEBRUARY 29, 2024

This enhanced communication capability fosters better customer interactions, potentially leading to increased leads. Interestingly, we did not receive any further communication from these reviewers. Customers value the convenience of communicating without switching platforms or making a call.

Payment Methods 79

Payment Methods Business Software Review Payment Services 79

Intercom, Inc.

DECEMBER 16, 2019

The marketing team own where and how you’ll reach your target accounts along with what you’ll be communicating to them. What: What messages will you communicate to your target accounts? These campaigns can include in-person workshops, personalized upsell campaigns, and account plans to capture a 360-view of the customer’s business.

Scale 189

Scale Marketing Business B2B 189

Intercom, Inc.

NOVEMBER 17, 2021

For the past 25 years, she’s been helping people and businesses draft their own style guides and write better emails, chats, and social media messages to improve both communication and the customer experience. One thing I wanted to start with was messaging that’s not effective, the kind of fails and blunders of written communication.

Payment Methods 118

Payment Methods Airlines Branding Communication 118

Totango

DECEMBER 23, 2021

Make sure your leadership team is openly communicating with and supporting employees. Encourage healthy habits by providing nutritious food on-site, gym memberships or access to mental health workshops or counseling. If possible, offer more flexible work hours or work-from-home options.

Underperforming Technical Team 98

Underperforming Technical Team Customer Success Scale Leadership 98