SaaStr

AUGUST 5, 2019

Rajesh is going to walk you through the key elements of winning the long game in SaaS – how to win customers, how to create long-term relationships, and how to avoid churn. They are like Kleiner Perkins, Google Ventures. So what is our target market? Churn management is a journey. Want to see more content like this?

Sales Recruiting 167

Sales Recruiting Construction Scale SaaS 167

SaaStr

NOVEMBER 12, 2019

We raised $0 of venture capital. ” Now, seven years later, SalesLoft has over 400 employees, has raised over $75 million of venture capital, and in the next two years, if not sooner, my prediction is that they will be a unicorn that you’ll be able to read about on Tech Crunch. We started the business in 2007.

Sales Recruiting 164

Sales Recruiting Scale Outsourcing Services Sales Hiring 164

Outseta

JANUARY 20, 2020

Focus on a market segment until you dominate it When I arrived at Buildium, we were selling our product only to residential property managers located in the United States. This required no additional addressable market and also helped to drive down Buildium’s churn rate. Without further adieu, let’s dig in.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

ProfitWell

DECEMBER 4, 2019

An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Segment, like Clearbit, is a real up-and-comer and is valued at $1.5 Churn rate.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. Maybe they’re bootstrapping and have no interest in venture capital. That capital is returned to us with some return.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. Maybe they’re bootstrapping and have no interest in venture capital. That capital is returned to us with some return.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

The problem these companies generally face is they’re sitting in a gap in the capital market. They may or may not be a fit for institutional venture capital yet. Maybe they’re bootstrapping and have no interest in venture capital. That capital is returned to us with some return.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. In 2016, I co-authored a book for Wiley called “ Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ” ( Também está disponível em português! ) Post-Churn Follow-up.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136