Fighting Churn with Data with Zuora’s Chief Data Scientist
SaaStr
JANUARY 12, 2021
Churn is when your customers drop out on you, and when it comes to your customer base, it’s inevitable. There are a number of factors to churn, including your business model, the maturity of your company, as well as your business type. No matter what, you’re going to have to figure out how to manage churn on the regular.
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