SaaStr

MAY 24, 2019

* How does Andrew advise founders on the question of whether to start in enterprise or SMB? What are the benefits of starting in SMB? How does the product and what you invest in proactively need to change as you move into enterprise? Why SaaS is your business model, not your mission. Missed the session?

Sales Hiring 143

Sales Hiring Scale SMB Sales Recruiting 143

ChurnZero

MARCH 18, 2022

Their report shares the results from a survey of private SaaS companies which KBCM Technology Group’s software investment banking team conducted in June and July 2021. Their report shares the results from a survey of private SaaS companies which KBCM Technology Group’s software investment banking team conducted in June and July 2021.

Customer Success 98

Customer Success Metrics SaaS Banking 98

Neil Patel

FEBRUARY 4, 2021

Neil’s vision was always to help any size business, but he has a passion for helping small businesses grow through marketing. We quickly learned we could not serve most people asking for help because the investment was outside their budget. NP Digital Small Business Marketing Services. Careers at NP Digital SMB.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. Being “stuck in the middle” drives SMM SaaS companies to invest in one of two strategies. Financial Profile of SMM SaaS Companies. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

NOVEMBER 2, 2019

How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? That’s in a case when pricing is successful. Does one have to move to enterprise?

Scale 125

Scale SaaS Payments Sales Recruiting Payment Services 125

SaaStr

AUGUST 9, 2019

Why is it so crucial to invest in enablement in the early days? It’s not an SMB where you’re getting volumes of 100 a day. There are great companies out there that have entire infrastructures, teams, investment around teaching people how to sell. Now having said that, even then I need to invest in that enablement.

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

NOVEMBER 16, 2020

Why does Andy think the seat-based pricing model in SaaS will die? Why is volume-based pricing optimal? How does one instil volume based pricing without disincentivizing usage? And that became a pretty important skill set as people were trying to scale SaaS businesses all over Silicon Valley.

Sales Hiring 184

Sales Hiring Scale Leadership Sales Enablement 184

OPEXEngine

NOVEMBER 17, 2020

If you are an early-stage or growth SaaS company, most likely all your sales and marketing expenses are invested in acquiring new customers. As a result, the company was comparing itself to companies selling millions of low-priced subscriptions in a high-volume, transactional SMB model.

Systems Review 52

Systems Review Technical Review Payment Features Scale 52

SaaStr

OCTOBER 29, 2019

Naomi Pilosof Ionita | Investing Partner @ Menlo Ventures. We’re going to talk about matching price to value, and I’m going to share some lessons from my time as both an operator and an investor. This is a mobile solution for SMB’s to send an invoice and get paid. The next camp, we price it artificially low.

Payments 100

Payments Pricing Compensation SaaS Payments 100

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. Do I have better pricing with that vendor? Can you then inherit that pricing from me, that’s a cost synergy.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

Sales Hacker

SEPTEMBER 11, 2018

The difference between good and great SaaS businesses. The optimal pricing strategy to IPO. What Data To Look At When You’re In Series A Investment [26:02]. He invests in early-stage software and infrastructure companies. What Data To Look At When You’re In Series A Of Investment. What You’ll Learn. Welcome Tomasz!

Scale 42

Scale SaaS Investment Construction 42

SaaStr

MARCH 27, 2019

What were Leyla’s biggest learnings on people and business model through seeing the first hand hyper-scaling of Salesforce from $500m to $16Bn? And the other job was to be an investment banker at Merrill Lynch. I think for me one of the biggest realizations for me, we were a mid market company, right, we grew up in SMB.

Scale 129

Scale VP of Engineering Mobile Scaling 129

SaaStr

JULY 29, 2022

But boy, I can tell you from all the companies I have invested and worked with that have a hardware/software component, it really actually gets brutal as you scale. It is a brutal model that you at least have to be laser-focused that you don’t get wrong. You’re at a thousand dollars, it’s really not a big deal.

Scale 200

Scale Scaling Sales Hiring Enterprise 200

Unbounce

JUNE 16, 2020

especially for SMB SaaS startups. Today, small and medium SaaS businesses are discovering the power of using partners to help sell their products. Depending on your business model and stage of growth, a partner program will likely take on different forms. Tom Tunguz, Venture Capitalist at Redpoint. Check them out.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. Because this drives investment decisions. Here is a comprehensive list of SaaS blogs that goes through the most common metrics and terms.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

NOVEMBER 1, 2019

About the episode: Tien Tzuo is the Founder and CEO of Zuora, one of the fastest-growing SaaS companies that has been at the forefront of the rise of subscription business models. They have funding from some of the best in the business including the likes of Benchmark, Sequoia, Redpoint and Marc Benioff, just to name a few.

Technical Review 137

Technical Review Development Team Review Scale Software Review 137

Intercom, Inc.

FEBRUARY 5, 2019

Go without one and risk seeing your business flame out. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. The key to to experiment and iterate on it with discipline, so you can zero in on the one that’s right for your business.

Scale 177

Scale Strategy Sales Underperforming Technical Team 177

OPEXEngine

SEPTEMBER 10, 2020

Here are a few of the trends that we are hearing about from CFOs, investors and lenders: Flexible pricing models and payment terms: A couple of things are happening here. Obviously, considerations need to be made about how any changes in pricing/packaging and subscription terms will affect retention rates. Keep it iterative.

Payment Services 59

Payment Services SaaS Payments Trends Payment Solutions 59

Chart Mogul

OCTOBER 9, 2020

Yet assessing this pricing model's success can be challenging if you're not measuring its long term, compounding effect on revenue. By removing entry-level cost barriers to product adoption, companies using a Freemium strategy are able to increase their total addressable market to include price-sensitive audiences, startups, and SMBs.

Scale 83

Scale Churn Metrics Retention 83

SaaStr

JUNE 16, 2020

Matt Garratt: So for those that aren’t familiar with Salesforce Ventures, we are the strategic investment arm for Salesforce. Adnan Chaudhry: And at first, I just want to acknowledge that we’re going to talk about the business models of some of our broader customers, some of the things Salesforce is going through.

Sales Hiring 156

Sales Hiring Scale SaaS Payments Payment Services 156

Chart Mogul

OCTOBER 9, 2020

Yet assessing this pricing model's success can be challenging if you're not measuring its long-term, compounding effect on revenue. By removing entry-level cost barriers to product adoption, companies using a Freemium strategy are able to increase their total addressable market to include price-sensitive audiences, startups, and SMBs.

Scale 52

Scale Churn Metrics Retention 52

OPEXEngine

MAY 12, 2020

The majority of SaaS companies, including many that are transitioning from on-prem to cloud models, still put new sales at the center of their business model. Management teams are learning that revenue doesn’t just “recur” —they need to invest to make it so.

Technical Review 59

Technical Review SaaS Software Review Sales Hiring 59

Mucker Capital

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? You need to invest at least a year or even two years. The pricing for SaaS is much more complicated. And they already know the software so you just need to negotiate price. That will never work.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

FEBRUARY 7, 2018

To keep growing at the same growth rate requires a significant investment in the acquisition efforts as depicted in figure 2. One of the keys to growth in today’s business model is to identify the most effective and efficient GTM model using a variety of sales and marketing channels. SaaS Growth Rate.

Scale 86

Scale Growth Hacking Scaling Sales Hiring 86

SaaStr

AUGUST 15, 2020

It’s like we’re going to put pictures online with a price and you’re going to start marketing it and that’s the thing. It doesn’t take the massive amounts of infrastructure investment that it required before. We are still heavily oriented to SMB and to entrepreneurs. ” Right?

Payment Methods 183

Payment Methods Merchant Services Scale Payments 183

Aaron Beashel

MARCH 9, 2018

MailChimp (Touchless acquisition) – MailChimp is an email marketing tool that uses a touchless acquisition model to acquire customers. They target small business owners and offer their product on a freemium model. It’s free to send less than 2000 emails per month, with paid pricing plans going up from there.

Scale 192

Scale SaaS Payments B2B Strategy 192

SaaStr

JULY 10, 2021

Get best price tickets here!!! Nikos : In your case, I understand your company also shifted slightly on the market, like from SMB to bigger customers. The CFO makes sure you invest your money cleverly. This session is particularly fun to look back on. In 2017, Zapier, Walkme and Dialpad were all beginning to break out.

Sales Hiring 251

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 251

SaaStr

OCTOBER 4, 2019

How does the product build in the early days differ when building for SMB vs enterprise? Why does Jeppe believe that building for SMB makes it easier to build a great culture internally? How did you think about this, and why did you start with SMB? How do you think about that and the pricing element with SMB?

Scale 119

Scale SaaS Payments SMB Sales Hiring 119