Remove Business Model Remove Investment Remove Leadership Remove Pricing
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The Real Reason Your Company Invests in Customer Success

Sixteen Ventures

You can build cancel flows, run “switch to annual pricing” programs, raise prices, hire Retention specialists, create a Growth Team to chase upsells, hire Account Managers to periodically check in with customers to make sure they’re going to pay their bills and stick around, etc. Why they’re investing in you. CSMs and NRR.

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The Fall of the Metric Monolith with Battery Ventures Principal Brandon Gleklen (Video)

SaaStr

This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. A general understanding of the SaaS business model grew as the SaaS sector matured. as a common language to analyze a cloud business. So, where should cloud businesses go from here?

Metrics 198
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7 Secrets to a Successful SMB Go-To-Market Strategy with PayFit Co-Founder and CEO Firmin Zocchetto and Accel Partner Philippe Botteri (Pod 576 + Video)

SaaStr

Boterri’s company Accel invested in PayFit in 2017 and again in 2021. Sales teams play a critical role in growing a business. But your sales needs when selling to small and medium-sized businesses differ from an enterprise-level market. At PayFit, a healthy culture is key to fighting attrition and growing the business.

SMB 176
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SaaStr Podcast #395 with UserTesting CEO Andy MacMillan

SaaStr

Why does Andy think the seat-based pricing model in SaaS will die? Why is volume-based pricing optimal? How does one instil volume based pricing without disincentivizing usage? And that became a pretty important skill set as people were trying to scale SaaS businesses all over Silicon Valley. Andy MacMillan: Yeah.

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State of the Cloud 2023 with Bessemer Venture Partners (Video + Podcast)

SaaStr

A Pivot From Growth At All Costs To Driving Profitability The Cloud model of recurring revenue, low marginal distribution costs, and strong net dollar retention dynamics is possibly one of the best and most resilient business models ever invented. There’s been a pivot from growth at all costs to driving profitability.

Cloud 227
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Why Is It So Hard to Teach Sales Literacy?

Sales Hacker

The best sales model in the world cannot make up for a flawed business model. Back in the day, the majority of Frank’s students wanted to go into investment banking and consulting. Students now apologize if they want to go work for an investment bank or consulting firm.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Again, it was an easy to use model which scaled effective decision-making. Put simply, enduring companies have moats which defend their business model - they are a competitive advantage.