SaaStr

MAY 19, 2022

Many companies are too focused on growing in size without first understanding if they have a viable business model. You get too busy raising funds and reaching milestones that have been imposed upon you that may not align with your company’s long-term vision. Profitability is power. It can work, but it’s easy to ?lose

Development Team Review 238

Development Team Review B2C Compensation Technical Review 238

SaaStr

SEPTEMBER 14, 2022

But you can’t base your business model purely on gut instinct: you need to understand the problem by conducting serious research. UserZoom CEO Alfonso de la Nuez and CMO Sophie Chesters have a few suggestions. Fall in love with “solving a problem”. As entrepreneurs, you always want to follow your gut.

Scale 216

Scale Venture Capital Sales Hiring SMB 216

SaaStr

JULY 27, 2022

As Zocchetto said, “It’s very important –– sales hiring planning –– because in a self-driven SaaS business model, it’s what drives growth.”. Secret 3: Don’t Underestimate the Importance of Culture. It’s the Glue Holding Your Company Together. . Helpful Hint: Be sure you plan out how you plan to hire for sales early.

SMB 193

SMB Sales Hiring Scale B2C 193

SaaStr

AUGUST 15, 2022

That means that you have to find an investor who truly understands your business model and your challenges, supports you, and has invested in other companies in the same industry. . .” Speaking of investors, one of your founders must know how to pitch an idea and network to attract investors.

Scale 198

Scale Marketing Scaling Communication 198

Totango

MARCH 4, 2022

In this article, we’ll take a look at the relationship between these two important ingredients for a successful SaaS business model. Effective customer success management and good customer service both stem from a company culture that places customers at the forefront. Place Customers at the Forefront Internally.

B2B 91

B2B Customer Success Technical Review B2C 91

SaaStr

APRIL 26, 2022

Know your business model, and consider that when structuring your sales and marketing partnership. Utilize your sales and marketing leaders to build a distribution strategy with you and keep the feedback loop open between customers, revenue teams, and the product team. Key Takeaways. You set the tone.

Leadership 190

Leadership Sales Hiring Sales Recruiting Scale 190

Neil Patel

JULY 26, 2021

For example, many McDonald’s restaurants are franchises, meaning an owner (or group of owners, in some cases) pays McDonald’s to use their brand name, menus, logos, and other business assets. A few businesses that offer franchising options include: 7-Eleven Taco Bell Great Clips Ace Hardware. Lower Failure Rate.

Payment Methods 129

Payment Methods Business Sales Hiring Travel 129

OPEXEngine

JANUARY 13, 2021

Company culture: Remote work opens some of the barriers to increased diversity. As OPEXEngine launches its 15 th year of benchmarking software and SaaS companies, we are seeing new benchmarks as companies adapt to the new normal. The only way to stay on top of evolving business models is through peer benchmarking.

Sales Recruiting 52

Sales Recruiting Sales Hiring SaaS Benchmarks 52

OpenView Labs

MARCH 24, 2021

Your company culture is created and reinforced by the words you use and your actions that back them up. “Your company culture is created and reinforced by the words you use and your actions that back them up.” Without a well-trained salesforce, how do you get new business? Source: Glassdoor).

Sales Hiring 56

Sales Hiring Underperforming Technical Team Company Culture Interviewing 56

OpenView Labs

DECEMBER 21, 2020

Focus on more flexible business models. “My predictions for 2021 trends: Companies continue to become more and more data-savvy due to better tools, clearer understanding of how to do it, and more of the world interacting digitally. –Graeme Wilson, Founder at Morphed. Lisa Campbell, CMO at Autodesk. “We’ll

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

SaaStr

NOVEMBER 9, 2022

If you want to optimize your growth for the long term, consider developing specific priorities in the areas of your business model, customer experience, and employee experience. Business model. This approach gets to the heart of the subscription-based business model. Make their life better.”.

Underperforming Technical Team 43

Underperforming Technical Team Business Scale Business Model 43

OpenView Labs

NOVEMBER 19, 2019

At this point, the notion of “company culture” is widely recognized as an effective way to promote retention, increase employee engagement, enhance brand equity and drive overall business growth. No matter your industry, role, or business model, you’ve likely come across the concept of company culture on more than one occasion.

Company Culture 40

Company Culture Marketing Social Media Business Model 40

OpenView Labs

SEPTEMBER 18, 2019

In payments, that’s even truer than anywhere: payment methods, financial behaviors, banking ecosystems and businesses are intensely cultural. Every new market has given rise to countless considerations and almost as many variables depending on your product type, business model, customer segments and other company-specific elements.

Payment Methods 40

Payment Methods Sales Hiring Payment Services Payments 40

SaaStr

JULY 25, 2021

And the third thing is what is it about the product or the business model that they’re basically contemplating that gives them a very defendable technology advantage? And so those depending on the stage of company, those have varying factors. How defendable is the technology of the product or the business model?

Sales Recruiting 248

Sales Recruiting Sales Hiring Scale VP of Engineering 248

Chargify

APRIL 23, 2019

If you seem to be gaining traction, now would be a good time to solve the problem of recurring billing, which most SaaS business models rely on. After all, that monthly recurring revenue is the engine that makes a SaaS business work. Failure to focus on your business model. Scaling prematurely.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

JANUARY 10, 2020

And in the course of doing that, I think I really discovered and fell in love with SaaS as a business model and it really doubled down on my interest in data analytics. And that led me to co-founding a company called RJ Metrics in 2008 with my co-founder Jake Stein, who was also at Insight. The next time it gets a little easier.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

OpenView Labs

JULY 17, 2019

Maybe the biggest CEO-specific responsibility is defining and holding the company culture. While vision and fundraising are obviously important, I believe that establishing and nurturing the culture of your organization is the number one thing a CEO can influence. It’s a broader and longer game when you’re the CEO.

Technical Review 40

Technical Review Sales Hiring Scale Software Review 40

SaaStr

NOVEMBER 28, 2019

If we combine it with a business model that nobody really understands, it’s just too much. And then the next one that we best now is proving a business model. And at the time, again, Salesforce was just starting really adding SaaS wasn’t as obvious and centered as it is today. I don’t understand.

Sales Hiring 174

Sales Hiring Scale Sales Recruiting Government 174

SmartKarrot

JUNE 15, 2021

Build Data Analytics into Your Company Culture. It needs to be improved at a granular, cultural level. You need to see how well the company embraces data and make it part of the company culture. In today’s businesses the core idea is to make customers succeed. Like what you are reading? Bottom Line.

Customer Success 19

Customer Success Data Sales Hiring Sales Recruiting 19

Navint

JUNE 4, 2019

New revenue models are emerging as advances in social media, mobile devices, artificial intelligence, robotics, big data, and the Internet of Things (IoT) continue to disrupt whole industries. Companies in every industry are transitioning to or adding subscription or usage-based models, also known as recurring-business models.

Revenue 8

Revenue Artificial Intelligence Social Media Company Culture 8

Sales Hacker

JUNE 26, 2020

A financial crisis happens when a company loses the ability to generate revenue. When this happens, businesses have to shift their business model and distribute their assets to cover short-term costs. Handling this type of crisis usually requires a shift in company culture. Image via The Balance.

Communication 71

Communication Strategy Technical Review Systems Review 71

SaaStr

AUGUST 10, 2023

How Much Does Culture Matter, And How Do You Build One That Pays Dividends? We hear this everywhere — culture is everything. Company culture is a difficult thing to get right because it’s intangible, yet you have to establish it early. What does company culture do for a company?

Scale 187

Scale Scaling Sales Hiring Cloud 187

SaaStr

MARCH 26, 2019

Speaker video: Stripe is really a set of developer tools for building and operating an online business. We work with hundreds of thousands of companies around the world on accepting payments, expanding globally, and increasingly on innovating their business models for the internet and for mobile.

Scale 150

Scale Payment Services Payment Methods Scaling 150

SaaStr

SEPTEMBER 10, 2020

But you get paid the big bucks to own your business, to own your business model. I don’t know what has happened. I feel like salespeople have, I don’t want to say gotten soft, that’s not nice. And so I don’t understand this notion of not taking a role in that.

Scale 170

Scale Sales Hiring Software Review Technical Review 170

Totango

JULY 1, 2022

Customer loyalty is a key to repeat business and referral generation for any business model. For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. First, we’ll discuss what customer loyalty is.

B2B 107

B2B B2C Underperforming Technical Team Business 107

Chargify

AUGUST 6, 2019

The founder acknowledged that Lyons was entitled to his own opinion, addressed some of his critique of the company culture and of the business model and even agreed with some of the points he raised. Image source). Dharmesh’s response to Lyons provides a great lesson on how to gracefully handle criticism.

Subscription 40

Subscription Payment Features Revenue Software Review 40

SaaStr

MARCH 27, 2019

What were Leyla’s biggest learnings on people and business model through seeing the first hand hyper-scaling of Salesforce from $500m to $16Bn? What advice does Leyla give to young people considering whether to found a startup, join a startup or join a hyper-growth company? So what have been the biggest learnings for you?

Scale 129

Scale VP of Engineering Mobile Scaling 129

SaaStr

MAY 24, 2019

What you need to know about hiring, firing, advisors, and culture. Why SaaS is your business model, not your mission. Missed the session? Here’s what Andy talks about: *Selling the way your customers want to buy. Andrew Filev.

Sales Hiring 143

Sales Hiring Scale SMB Sales Recruiting 143

SmartKarrot

DECEMBER 18, 2020

9 Customer service as a company culture. Customer-centricity is already becoming a companywide culture from the past few years. The core reason so far for the companies to consider it as a supplement was only because of the traditional business model of one-off purchase.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

9 Customer service as a company culture. Customer-centricity is already becoming a companywide culture from the past few years. The core reason so far for the companies to consider it as a supplement was only because of the traditional business model of one-off purchase.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SaaStr

JULY 20, 2021

Think of the business model behind being an independent board member. You spend time with these companies you have very limited control over. My company was doing OK, but you were good because you have this amazing resume in the background, so why did you choose to join my company?” They sell their time.

Underperforming Technical Team 243

Underperforming Technical Team Sales Hiring AWS Business Model 243

SmartKarrot

DECEMBER 16, 2021

A seminal report by Harvard Business Review found that positive customer experiences can slash your cost-to-serve by a third4. From company culture to your very business model, every element must be crated with a CX focus to ensure you meet the mark. Customer Experience is a must for Customer Success.

Technical Review 11

Technical Review Technology Cost optimization & reporting Customer Lifetime Value 11

SaaStr

MARCH 18, 2019

Today, our users are fraud teams, support teams, finance teams, even the commerce teams at SaaS companies who are using our billing product for recurring business models. But the developer is the DNA in the company, and it comes from two places.

Scale 115

Scale Payment Services Payment Methods Sales Hiring 115

OPEXEngine

MARCH 9, 2021

A clever business model enabled the company to be “the fastest-growing software company on the planet,” he says. However, this model was unsustainable. The company had created no guidelines for how it would operate. Company Culture. Jay knew his first task would be to reset the company culture.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

SaaStr

APRIL 17, 2019

Glassdoor had a business-to-consumer and a business-to-business. It was also as well a very provocative business model. This was almost 10 years ago, and all of our competition were on-premise software, and so this was really an opportunity to kinda disrupt using the next gen of delivery platforms.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SmartKarrot

MAY 17, 2022

Having a robust business model for handling this threat is helpful. This will not only slow your growth but will also impact your company culture. As you grow and your product/ service becomes a success, there is the threat of competitors mimicking your offer.

Startup 10

Startup SaaS Payments Payment Services Sales Hiring 10