article thumbnail

Fixing Higher Education & New Startup Opportunities with Marc and Ben

Andreessen Horowitz

In this episode, Marc and Ben continue their in-depth exploration of the current education system. While Part I of their discussion unpacked the crisis facing higher education, Part II presents solutions to overhaul the modern university.

article thumbnail

Customer Education Examples to Ensure User Growth in SaaS

User Pilot

Examining the right customer education examples can help you improve your customer education program and the overall customer experience. As customer expectations continue to soar, a solid customer education program helps you stand out from the competition. What is a customer education program?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Customer Success and customer education are your BFFs in uncertain times

ChurnZero

You can do that with an investment in Customer Success and customer education. . Where Customer Success and customer education fits in the equation . Customers of all stripes have made it clear that the experience and relationship they have with brands are important—76% of customers say that experience plays a role in brand loyalty.

article thumbnail

15 Communities for Creators to Help You Connect, Learn, and Find Brand Partnerships

Buffer Resources

  As content creation continues to blossom into a viable, lucrative career path, so too do the networks of support that can help you level up — whether you’re an influencer, personal brand builder , or just looking to get your work out into the world.

article thumbnail

How we got here: why Customer Success and customer education are coming together now

ChurnZero

Did you know that 32% of customers stop doing business with a brand they love after only one bad experience? These are just two data points that underscore the importance of the customer experience and one of the major forcing factors bringing Customer Success and customer education teams together. Enter customer education.

article thumbnail

Customer Onboarding Lifecycle: How to Continuously Educate and Unlock Value For Your Users

User Pilot

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. You can use modals for this. To invite users to a webinar, use slideouts.

article thumbnail

The Market Education Bet and The Fundamental Tension Quadrant

Kellblog

We’re in Box 4: we care and they don’t, so we conclude that must therefore educate the (as we might dangerously consider them) unwashed in the market in order to make them care about AI/ML. Market education is hard. The number one mistake startup marketers make is that they try educate the market on too many things.

Education 118