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12 Best Customer Insight Tools for SaaS Companies in 2024

User Pilot

Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market. In-app customer support makes this even easier, offering insights right where the customers are. Google Analytics 4 path exploration. Business : $80/month.

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When Should You Use Progressive Web Apps?

Neil Patel

Because apps allow customers to interact with businesses from anywhere at any time, apps quickly became popular. Unfortunately, apps are not as exciting to consumers as they were in their early days. This has resulted in app retention rates declining rapidly and, for some brands, their revenue has declined with them.