FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. How you should think about building a sellable business. Jump to highlights.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

SaaStr

JULY 16, 2022

With >50% of new revenue acquired from zero-cost marketing, i.e. viral, ether, word-of-mouth, whatever … because these compound. Well it means two things: >> First, that your SaaS product’s customer base (and revenue) is compounding. >> And Second, it means that you’ve begun to build a brand.

Scale 253

Scale Venture Capital SaaS Branding 253

SaaStr

JUNE 8, 2023

Figuring out your very first sales comp plan when you don’t have a repeatable process or much revenue is confusing. And The business model does have to work. Until … you enter a brand new space, a new initiative. Dear SaaStr: How Should I Design a Sales Reps Compensation Plan at Just $10k MRR ? Then try it again (e.g.,

Compensation 197

Compensation Scale Sales Business Model 197

SaaStr

MAY 25, 2022

Expensify CEO David Barrett talks about what it takes for businesses to thrive, spotlighting the need to move from a traditional economic model to Conan Economics, a term inspired by Conan the Barbarian. He also shares some eye-opening insights on how Expensify scaled over the years. Changing the way you think about business.

Scale 237

Scale Marketplace as a Service Business Model Advertising 237

SaaStr

MARCH 29, 2023

Xero’s Global Chief Strategy Officer, Damien Tampling, takes a philosophical look at some aspects and nuances to consider wherever your business is on this journey. Over the last couple of years, Xero has doubled revenue and operating revenue, tripled annualized monthly recurring revenue, and quadrupled lifetime value.

Sales Hiring 172

Sales Hiring Scale Strategy Metrics 172

Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? This blog post explores how employing automation in CLM can revolutionize the way businesses nurture their customer base, enhance engagement, and secure recurring revenue streams.

Payments 52

Payments Payment Services Revenue Payment Facilitation 52

ProfitWell

NOVEMBER 25, 2019

This means each employee has to be a culture fit as well as a technical fit for the company, which makes hiring and scaling your team more difficult. Transparency is more of a mindset than a business model. It breaks down different aspects of their business model and present it to the public via articles and blog posts.

Business Model 72

Business Model Technical Advisors Business Scale 72

SaaStr

JUNE 17, 2023

As your company scales, you’ll start to hit 15%+ attrition in your employee base just naturally each year. Figuring out your very first sales comp plan when you don’t have a repeatable process or much revenue is confusing. And The business model does have to work. Until … you enter a brand new space, a new initiative.

Sales Recruiting 168

Sales Recruiting Scale Compensation Business Model 168

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. Think of this as the platform equivalent of branded search.

Payments 55

Payments Business Model Payment Solutions SaaS Payments 55

SaaStr

JUNE 17, 2023

Known for its inbound marketing software products, it has consistently reinvested profits back into the business to fuel sustainable growth. By doing so, they’ve maintained steady revenue streams while also enhancing product offerings and customer service capabilities.

Venture Capital 205

Venture Capital Scale Technical Review Software Review 205

The Marketing & Growth Hacking Publication

MARCH 13, 2019

Your Content Marketing Business Model … The Choices You Have! Content Marketing Business Models are often misunderstood to be either Content Marketing strategy plans or Content Creation plans. What exactly is a Business Model? The business model used in such cases is to offer some content free.

Business Model 40

Business Model Content Marketing Payment Methods Payments 40

Neil Patel

OCTOBER 14, 2021

Black Friday ad campaigns are one of the quickest way to drive revenue. You can leverage this audience interest to improve your revenue by using effective Black Friday ad campaigns. This can be great for fashion and food brands. This can be great for magazines, SEO services, and other text-focused businesses.

Revenue 125

Revenue Social Media Scale Advertising 125

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. It’s simple: the subscription revenue model benefits both customers and companies. Meanwhile, companies offering subscriptions can scale with confidence, with predictable revenue and deeper relationships with their customer base.

Payment Features 74

Payment Features Payments Subscription Revenue 74

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 150

Scale Payment Services Payment Methods Scaling 150

SaaStr

OCTOBER 25, 2021

You should stand behind your product and sign up for those until you have a real brand in the space. ” — Eric McClure, Head of Revenue Operations, Xplor. A good reminder that Freemium doesn’t really work as a business model without a mass-scale product. But an unpaid pilot? Jason, ed. :

Pricing 276

Pricing Scale Enterprise Onboarding 276

Neil Patel

JULY 21, 2021

A franchise business carries the success, credibility, and popular associations of established brands, reducing the need for extensive marketing and brand building for you as a franchise owner. This can save you much time and money as you focus on making your business more profitable. What Is a Franchise Business?

Payment Services 121

Payment Services Payment Methods Business Payments 121

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

SaaStr

JUNE 5, 2020

I argue that standard saas metrics make it possible for founders to scale using debt capital (production capital thats cheaper) instead of solely relying on venture capital (financial capital thats more expensive). . It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products.

Venture Capital 216

Venture Capital Technical Review SaaS Banking 216

ProfitWell

SEPTEMBER 16, 2019

While both Hiten and I are big proponents of freemium, it’s definitely not the easiest business model to work with if you don’t understand how to make it work. And if you want to learn more about the history of freemium and how it impacts the economics of your business, check out The Freemium Manifesto. Subscribe and Listen.

Acquisition 99

Acquisition Revenue Scale Retention 99

SaaStr

JANUARY 5, 2020

The bear case is/was easy : WeWork was burning more cash than it brought in in revenue: Crazy self-dealing with CEO, and lack of any seeming controls. A business model of turning long-term liabilities into short-term, at-risk payments. There also a bull case to be made : Some of fastest revenue growth in history.

Payments 131

Payments B2C Business Model Branding 131

SaaStr

JUNE 12, 2020

If you are good at it, you can win in spaces you are weaker in — once you have a brand. Because there is a lot of revenue to grab in the spaces where it is expensive to compete. Before you try to copy Zoom’s business model, you really need to understand it. Some spaces have higher CACs than others.

Scale 328

Scale SaaS Business Model Strategy 328

Intercom, Inc.

MARCH 28, 2022

Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. Not only is this what customers want (and expect), but it also will have a significant impact on revenue for businesses going forward. Embracing digital: from survival to thriving in the post-COVID-19 world.

Scale 228

Scale Engagement Technical Review Business 228

User Pilot

FEBRUARY 26, 2024

Digital product metrics can be grouped into five broad categories: acquisition , activation , engagement , satisfaction , and revenue metrics. What are your most important business objectives? Are you aiming for user engagement, acquisition, or revenue growth? Book a demo now to learn more.

Metrics 104

Metrics Customer Lifetime Value Scale SaaS 104

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. If you do it right, you could benefit from a loyal customer base, regular billing, predictable financials, and enhanced brand profile. Recurring Business Revenue.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Stax

APRIL 17, 2024

By using a cloud-based integrated payment software solution, you can provide a streamlined user experience while also earning an additional revenue stream through monetization. Through the power of payments-led growth, our Stax Connect API helps ISVs go to market with their own branded payment platform. Contact us today to learn more.

Payments 68

Payments Merchant Services Payment Methods Payment Services 68

SaaSHolic

MAY 5, 2023

There is a shift towards less capital-intensive startups with recurring revenues, and due diligence is crucial before taking on investors or advisors. The decision to invest is based on the founding team’s potential and their product’s potential to scale and become a significant market player. Web Summit Rio, day 3.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations.

Scale 115

Scale Payment Services Payment Methods Sales Hiring 115

Stax

FEBRUARY 28, 2024

This includes subscription management, revenue recognition, dunning management, integrations with other business systems, fraud prevention, and more. Automated SaaS billing and subscription management work hand-in-hand to streamline business operations. Its smart automation keeps customers informed at every step.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

SaaStr

MAY 27, 2021

It’s fascinating work for a sales mind like mine that’s focused on helping brilliant people turn ideas into revenue-driving businesses. . There’s not a demand generation or revenue-related role in sight. . Many founders are design, product, or engineering-focused and have never hired for sales, marketing, or revenue operations.

Sales Hiring 169

Sales Hiring Scale Venture Capital Sales 169

Baremetrics

AUGUST 8, 2021

However, to keep your business afloat, you’ll need to effect a SaaS price increase. Not only will this help you increase your revenue, but it will also help give you a competitive edge in your industry. Understanding the Unique Nature of the SaaS Business Model Raising Prices for Your SaaS — 3 Reasons Why You Should 1.

Pricing 111

Pricing SaaS Scale Churn 111

Baremetrics

APRIL 21, 2021

In this article, we shall get back to basics: What is SaaS finance, and what financial phases can you expect your business to go through? As a SaaS business, you’re competing not only for loyal customers and recurring revenue , but also for the attention of investors and major software companies who may want to purchase your product.

Finance 98

Finance Scale SaaS Forecasting 98

OPEXEngine

MAY 18, 2021

Growth Stage – Scaling the Business, and . The following 4 metrics are critical to the valuation of a private SaaS business. SaaS Metric #1 – Annual Recurring Revenue (ARR). ARR is an essential subscription metric that identifies the recurring revenue expected on an annual basis from the subscriber base.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. Dee Reddy: Farhan, you are so very welcome along to Scale by Intercom today.

B2C 118

B2C B2B Scale Strategy 118

Totango

AUGUST 25, 2022

For software service providers, customer engagement SaaS strategies play a central role in a successful business model. Proactive interactions with your customers can increase satisfaction and retention, driving repeat business and referral revenue. Balancing Customer Acquisition Costs and Lifetime Value.

Engagement 96

Engagement Strategy SaaS Scale 96

OPEXEngine

DECEMBER 13, 2022

Most SaaS executives can relate to a friendly debate they’ve had at a board or leadership team meeting about what percentage of revenue should come from “upsells” to existing customers or what is “healthy churn.” That’s because benchmarks need to fit the business model and require context in order to be applied in a relevant way.

Benchmarks 52

Benchmarks Scale Headcount Software Review 52

Intercom, Inc.

NOVEMBER 11, 2021

They’re most famous for writing The Elements of User Onboarding and for breaking down, step by step, how some of the world’s most popular brands handle their onboarding experiences at UserOnboard. Liam: You’ve launched a brand new podcast called Value Paths. And therefore, it makes it really difficult to be able to scale.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254