Sales Hacker

MARCH 12, 2023

It could be to book a meeting or to subscribe to get regular updates. Save your novel for your best selling sales book Construct your email around your call to action If the point of your email is to get an answer to your call to action, then the rest of the email should be constructed to get the prospect to do just that.

Construction 105

Construction Engagement Sales Consulting 105

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. With his latest book, Staff Engineer , Will is hoping to answer all of these questions. Since we last spoke to you, you’ve published not one but two books. What is a staff engineer?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Buffer Resources

MARCH 14, 2024

  View this post on Instagram A post shared by Unity (@unitytechnologies) Here’s another example showcasing different use cases from creators in architecture, engineering, and construction. You could take a page from Honeybook’s…book.

B2B 108

B2B Social Media Entertainment Trends 108

Tom Tunguz

MAY 8, 2018

John Doerr’s book Measure What Matters is a paean to the OKR. Second, the OKR construct reinforced greater ambition. Quoting from the book: said Edwin Locke, “hard goals” drive performance more effectively than easy goals. “Even better if you have a moonshot goal in there, with a 5% likelihood of success.”

Scale 114

Scale Construction Leadership Startup 114

SaaStock

JANUARY 25, 2019

Neoway is targeted to serve a diverse range of industries, including transportation, consumer goods, construction, oil and gas, health and pharmaceuticals, technology, telecoms, banks, and insurance companies and brokers, among others. Ipsum is the creator of ProPlanner, an online platform for managing engineering and construction projects.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Tom Tunguz

SEPTEMBER 21, 2015

In 1977, a British polymath named Christopher Alexander , who studied Math and Architecture at Cambridge and was awarded Harvard’s first PhD in architecture, published a book titled A Pattern Language: Towns, Buildings, Construction.

Data 100

Data Construction Software Engineering Trends 100

Intercom, Inc.

JULY 2, 2020

Support leaders need to enable teammates to drive to the right customer outcomes while also creating avenues for constructive feedback. I ask the team to treat it like it’s their business, their book of business. Employee empowerment can be a difficult one to strike the right balance on. What are the financial implications?

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

Intercom, Inc.

AUGUST 27, 2020

Take Caterpillar , the world’s largest construction equipment manufacturer, that has been selling tractors, engines, and other machinery for nearly 100 years. The author of a well-respected book on the subject , Carl explains his approach: “To fight churn, you need to really assess your business and develop a set of great customer metrics.

Scale 211

Scale Payments Subscription Payment Features 211

OPEXEngine

FEBRUARY 18, 2020

Under this construct, accountants decided the costs being incurred to develop the products would be better “matched” to the revenue once the product was released for sale. So even if you do not fully buy into the arguments below, your SaaS company is in the minority if it is still capitalizing software development expenses.

Software Development 78

Software Development Development Software SaaS 78

Tom Tunguz

MARCH 28, 2017

Sales teams optimize bookings. Customer Operations could be very powerful construct for growing companies through end-to-end optimization of the customer journey. There’s one simple rationale for unifying these teams: to optimize the customer journey. Marketing teams and sales teams use different metrics to measure performance.

SaaS 115

SaaS Construction Engineering Acquisition 115

ChurnZero

MARCH 25, 2022

Figuring out how to shift around a CSM’s book of business is a delicate balancing act, and one of the most challenging Customer Success processes to get right. When do you need to reassign a CSM’s book of business? A CSM is shifting roles internally and needs to decrease their book. The show must go on. Perform a data dump.

Systems Review 98

Systems Review Customer Success Leadership Construction 98

Intercom, Inc.

DECEMBER 1, 2021

Study any sales coaching blog, podcast, or book and you’ll find plenty of advice on the best ways to coach your sales reps: join their calls, listen to recordings, apply a framework … the list goes on. As a sales manager, the most impactful thing you can do is coach your team. Our mission at Intercom is to “make internet business personal”.

Communication 118

Communication Underperforming Technical Team Sales Technical Review 118

Tom Tunguz

SEPTEMBER 23, 2014

Most of us have never studied the craft of constructing a story: how to draw the arc of the storyline, how to elicit emotions with dramatic tension, or how to entice the audience into conspiring with us in the plot. The best book I’ve found on building compelling presentations is Nancy Duarte’ Resonate.

Construction 115

Construction Interviewing Startup Business 115

Buffer Resources

OCTOBER 24, 2023

  They needed regular work, and I could book them in for retainers.   Reflecting on wins and losses in a constructive way (just because a project doesn’t go as planned or a piece of content is criticized doesn’t mean you’re a failure and should find another job). 

Outsourcing Services 115

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 115

User Pilot

MARCH 10, 2024

Book a demo to understand how you can increase user engagement with user behavior analysis. Incremental construction : Users prefer to build things in their sequence of choice. Next, get qualitative user data through surveys to back your reports up and uncover missing information.

User Experience 105

User Experience Payment Features Trends Engagement 105

Sales Hacker

APRIL 5, 2022

He is a career sales veteran, having seen the growth and evolution of the entire technology industry, and he’s written a new book called Sell Without Selling Out about how to bring human-centric, buyer-centric sales process to your sales process. We have podcasts, we got LinkedIn, we’ve got books. Take advantage of it.

Scale 78

Scale Sales Underperforming Technical Team Compensation 78

OPEXEngine

JUNE 2, 2021

” Golden focuses intently on the quality of the analytical constructs he and his finance team use, a focus shared by the partners who’ve invested in the company, KKR and Insight Venture Partners, two of the largest private equity firms in the world. “We derive that from models and analytical constructs. .

Metrics 52

Metrics Pricing Airlines Sales Hiring 52

Intercom, Inc.

APRIL 6, 2018

Instead, the component parts of the “why” are the touchstones that help construct a narrative framework. Download a copy of our book, Intercom on Marketing : The post All walk and no talk? Reframing features in terms of the problem they solve and the value they create doesn’t in itself constitute a story. Until it doesn’t.

Construction 222

Construction Branding Startup Advertising 222

Baremetrics

DECEMBER 12, 2019

You may have read the best management books but being a manager or executive is not an easy task (I know this from experience). Be Nurturing, But Constructive. I love the comic she includes in her book, created by Pablo Stanley , to elucidate her point. One of the biggest tasks that executives have is to communicate well.

Social Media 96

Social Media Construction Growth Hacking Underperforming Technical Team 96

Audacix

FEBRUARY 14, 2023

CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') As the name implies, the software constructs all or part of an SQL query using externally-influenced data input from an upstream component, causing sql injection vulnerabilities. Get Cyber Chief Demo Book My Discovery Call

Cybersecurity 52

Cybersecurity Underperforming Technical Team DevOps as a Service SaaS 52

User Pilot

JANUARY 9, 2024

If you're looking to perform a UX audit of your own, book a Userpilot Demo to see how we can help you with it. Keep error messages simple and include a constructive solution. There are several UX audit tools to consider when looking for options. These include Userpilot , Google Analytics, Hotjar, and UserTesting.

Software Review 105

Software Review SaaS Interviewing User Experience 105

Intercom, Inc.

JUNE 17, 2021

Niamh Flannery – Senior Design and Construction Manager. I’m the Senior Design and Construction Manager. From a workplace side of things, we’ll be using all these new tools that Niamh referred to as well, about booking a hot desk when you go into the office. Sinead Rainey – Senior Workplace Experience Associate.

Construction 207

Construction Technical Review Systems Review Data 207

User Pilot

JANUARY 10, 2024

Book a demo to discuss your needs with our team and get tailored solutions. It’s like trying to construct a bridge without ever stepping onto the riverbank. Book a demo now and see how Userpilot can help you implement different user research methods and easily interpret the results. What is user research?

User Experience 105

User Experience Interviewing SaaS Underperforming Technical Team 105

Intercom, Inc.

MARCH 25, 2019

We hear about all the growth hacks to get new users into your product, and the latest patterns in user onboarding (we’ve even written a book on it ). If you make cancelling an easy and effortless experience for customers, you’ll find that they’ll often be happy to give you with clear and constructive feedback. Be memorable.

Churn 183

Churn Wireless Growth Hacking Construction 183

Tom Tunguz

MAY 15, 2014

In this week’s New Yorker, Jill Lepore reviews Cubed: A Secret History of the Workplace , a book whose author asks the question, what is the work place of the future? I suspect laptops and mobile phones will also change the way we craft and construct our workplaces. The information worker is a relatively new concept.

Construction 100

Construction Mobile Startup Development 100

User Pilot

APRIL 11, 2023

Book a demo to learn how it works. Why not book a Userpilot demo today and see how you can begin driving product growth right away? Implementing churn surveys to understand the reasons for churn and reduce the churn rate. How do you measure customer retention rate?

Retention 98

Retention Automotive SaaS Customer Lifetime Value 98

SaaStr

DECEMBER 20, 2019

How does Manny think about quota construction today? ” Manny Medina: And there would absolutely be a talk about how we built this workflow that allows us to book 10x more meetings. How does Manny think about specialization within the sales function? Why are SDRs 99% of the time not able to carry leads to completion? *

Scale 140

Scale Sales Hiring Construction Education 140

User Pilot

MARCH 16, 2023

It also offers a custom quote for MAUs, for which you’ll need to book a demo call to know the pricing and learn more about the features provided under this plan. The Appcues product tour templates let you construct welcome screens and send targeted microsurveys to specific segments. Book a demo call and achieve product growth.

Pricing 98

Pricing Software Review Technical Review Onboarding 98

Chaotic Flow

MARCH 25, 2014

I had just presented the booking plan for the year and one of the Director’s in the meeting said that the plan was good, but we really needed to increase our booking rate. As recurring revenue accumulates, short term bookings have less and less impact on short term revenue. Customers Form the Center of the SaaS Universe.

Metrics 156

Metrics Business SaaS Scale 156

Intercom, Inc.

OCTOBER 10, 2019

He’s also had a direct hand in the authorship of five books, including Information Architecture for the World Wide Web and Search Analytics for Your Site. Somewhere in there, I wrote some books, and all of it has to do with helping people have better experiences, typically with information. We also provide training. Louis: Oh, gosh.

Technology 168

Technology Underperforming Technical Team Social Media Outsourced Development 168

Tom Tunguz

JANUARY 23, 2016

Send a text message to book a flight. Questions, a fundamentally human construct, replace the lifeless, empty cells of a database recreated on a webpage. Internet relay chat dates back to the earliest days of the Internet. These chats have consequences. Post a note on Slack to provide peer feedback at work or file an expense.

Artificial Intelligence 100

Artificial Intelligence SaaS Machine Learning Construction 100

ProfitWell

NOVEMBER 13, 2019

If, for instance, you’ve noticed exponential growth in your bookings over the last several months, that may be an indicator that you’re at the start of a demand boom for your product. With subscriptions instead of user licenses, SaaS companies must keep tabs on churn , MRR, bookings, and more to understand the health of their businesses.

Subscription 80

Subscription Payment Features Customer Lifetime Value Benchmarks 80

Tom Tunguz

JANUARY 21, 2013

One friend in particular just handed me a book, which as I found out later is a sort of consulting bible, the Minto Pyramid Principle. The MPP is a book of design patterns for making arguments. It’s what a master computer programmer might have written on the topic of arguments with step-by-step construction.

Communication 100

Communication Consulting Construction Leadership 100

ChurnZero

MARCH 25, 2022

Figuring out how to shift around a CSM’s book of business is a delicate balancing act, and one of the most challenging Customer Success processes to get right. When do you need to reassign a CSM’s book of business? A CSM is shifting roles internally and needs to decrease their book. The show must go on.

Systems Review 52

Systems Review Leadership Construction Customer Success 52

SaaStr

JUNE 14, 2019

The first step in being acquired by a PE house is “making the book”, what goes into “making the book”? What are the clear differences between a good book and a bad book? How does the selection for who receives the book look? ” Can I ask, what does “making the book” really mean, David?

Sales Hiring 139

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 139

OpenView Labs

JUNE 22, 2020

Editor’s note: This is an excerpt from Dan Slagen’s new book, Understanding Startup CEOs. Here are a few things you can do to get constructive feedback and read through the lines of communication. Dan is a four-time startup executive specializing in scaling global go-to-market functions from early stage to $100M+ in ARR.

Sales Hiring 54

Sales Hiring Construction Scale Startup 54

Andreessen Horowitz

OCTOBER 16, 2023

Decision expert (and leading poker player) Annie Duke comes back on the a16z Podcast — after our first conversation with her for Thinking in Bets , which focused mainly on WHY our decision making gets so frustrated — to talk about her new book , which picks up where the last left off, on HOW to Decide: Simple Tools for Better Choices.

Underperforming Technical Team 77

Underperforming Technical Team Investment Scale Sales Hiring 77