SaaStr

JANUARY 26, 2024

So Vendr has their latest SaaS Buyer Report out here. But still … across all the SaaS vendors that Vendr tracks, how long do deals take to close? A related post here: Dear SaaStr: What’s a Good Benchmark for B2B Sales Cycles? The post How Long Does It Take to Close an “Average” Deal in SaaS?

SaaS 262

SaaS Benchmarks B2B Metrics 262

SaaStr

DECEMBER 13, 2023

Dave Kellogg, EIR at Balderton Capital and 25-year C-level veteran, shares the top 14 signs that you have a SaaS metrics problem, the five reasons those symptoms exist, and a SaaS metrics maturity model with five layers to help you move the needle at every stage. The 15 Types of Misuse and Abuse of SaaS Metrics #1: Bludgeoning.

Metrics 295

Metrics Benchmarks Sales Hiring SaaS 295

SaaStr

SEPTEMBER 2, 2023

So there’s a question I’ve had for some time in SaaS: does high NRR really equal higher growth? Yes, most of the best in SaaS have high NRR, at least once they are public. SaaS Capital asked this question among some other great ones of 1,500 private SaaS companies here. This wasn’t obvious to me.

Startup 249

Startup SaaS SMB Banking 249

Chart Mogul

MAY 24, 2023

I couldn’t be more excited to launch the 2nd edition of the ChartMogul SaaS Benchmarks Report. In this report, we analyze anonymized and aggregated data from over 2,100 SaaS businesses to bring you the latest SaaS benchmarks and growth trends. The top decile of public SaaS companies grew 48% in 2022 (vs.

Benchmarks 52

Benchmarks SaaS PayPal Retention 52

Chart Mogul

JULY 6, 2023

Churn, SaaS companies should avoid it like the plague. If you’re looking for positive growth, you … Churn, SaaS companies should avoid it like the plague. Net negative churn, or negative churn, is known as the holy grail of SaaS or “SaaS nirvana”. It’s a silent killer! But is the term churn always bad?

Benchmarks 52

Benchmarks Churn SaaS Customer Lifetime Value 52

Chart Mogul

JANUARY 11, 2024

Access the most current SaaS performance benchmarks available on the market. At ChartMogul, we have a unique view of the SaaS industry’s performance based on aggregated and anonymized subscription data. Can you build these benchmarks right into your product?

Benchmarks 52

Benchmarks Marketing Social Media Subscription 52

SaaS Metrics

JANUARY 19, 2022

Benchmarking compares performance metrics and is commonly used to provide the logic behind targets and measure success. Those targets are less meaningful in the absence of benchmarks. When deciding how to benchmark their business, SaaS. The post The Value of SaaS Company Benchmarking first appeared on SaaS Metrics.

Benchmarks 52

Benchmarks SaaS Metrics Business 52

Kellblog

JULY 29, 2021

The purpose of this post is to embed the video recording of my recent appearance on Monday Night Metrics with Ray Rike of RevOps^2 and Ben Murray , also known by the sobriquet, The SaaS CFO.

Benchmarks 122

Benchmarks B2B Metrics SaaS 122

Baremetrics

AUGUST 20, 2021

How are you doing compared to other SaaS companies? We built the Baremetrics Benchmarks feature to answer these questions. We collected data from 800+ small and medium sized subscription companies using Baremetrics, anonymized it, and aggregated it to provide benchmark data for key metrics and subscription pricing.

Benchmarks 97

Benchmarks Subscription Payment Features Churn 97

Tom Tunguz

JANUARY 4, 2019

How far along was the typical SaaS Series A in 2018? The chart below shows a representative sample of SaaS Series As’ ARR and projected ARR growth rate for 2018. In 4 years, we’ve seen a 4x increase in the median MRR of a Series A SaaS company. The median business was at $1.8M in ARR and growing at 250%.

Benchmarks 237

Benchmarks Startup SaaS Data Analysis 237

SaaStr

NOVEMBER 4, 2021

The “Rule of 40” is one of the most commonly cited valuation benchmarks in SaaS for both public and private companies. The SaaS “Rule of 40” has gained popularity due to its simplicity, requiring only two common financial metrics to be added together. What Is The SaaS “Rule of 40”?

SaaS 262

SaaS Technical Review Benchmarks Azure 262

Tom Tunguz

NOVEMBER 18, 2021

71% is the public SaaS company median. The company’s metrics all recorded positive gains including gross margin moving from 60% to 70%, which is impressive for a business providing hardware. In the S-1 , Samsara highlights the frequent cross-pollination of products within accounts.

CTO Hire 342

CTO Hire CTO Coach Benchmarks Scale 342

OPEXEngine

DECEMBER 13, 2022

Most SaaS executives can relate to a friendly debate they’ve had at a board or leadership team meeting about what percentage of revenue should come from “upsells” to existing customers or what is “healthy churn.” When these SaaS “rules of thumb” are shared and used in this way, there is a real risk of making the wrong decisions.

Benchmarks 52

Benchmarks Scale Headcount Software Review 52

Baremetrics

MARCH 23, 2021

A lot of people are concerned about their SaaS conversion rate, with the typical question being: What is a good conversion rate? When looking at metrics and benchmarks for SaaS companies , the quality of their landing page is a big part of what starts people moving down the sales funnel. 3 What Benchmarks Do You Want to Use?

Benchmarks 75

Benchmarks SaaS Social Media Sales Funnel 75

User Pilot

AUGUST 10, 2023

Benchmarking this crucial metric against your industry helps you assess your standing relative to your competition. In this article, we’ll delve into the ins and outs of CAC, its industry-specific benchmarks, and the proven practices to improve it. The average CAC varies across industries. What is customer acquisition cost (CAC)?

Acquisition 96

Acquisition Benchmarks Customer Lifetime Value B2B 96

The Angel VC

OCTOBER 12, 2014

People often ask me questions like: "How many people can I expect to sign up on my SaaS website?" "My My conversion rate is x% – is that good or bad?" "My My churn rate is x% – is that OK?" What kind of growth rates are VCs looking for?"

Benchmarks 125

Benchmarks Startup SaaS Churn 125

ChurnZero

JUNE 24, 2022

What does this mean for B2B SaaS businesses? In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. It’s the largest survey of private SaaS companies in the world with over 1,500 responses.

Benchmarks 52

Benchmarks Retention Software Review Technical Review 52

SaaStr

SEPTEMBER 5, 2023

So ever since I started in SaaS, I’ve been trying to answer a basic question: how quickly do the best take off and get to $10m ARR? years back in the day, but SaaS was much smaller then. Is It Now “Triple, Triple, Triple, Double, Double, Double” — T3D3 — For Top Tier SaaS Startups?

SaaS 229

SaaS Benchmarks Startup Investment 229

How To Buy Saas

APRIL 5, 2024

Benchmarking, or bounce rate averages industry, provides invaluable data that can help companies identify areas for improvement and implement best practices. Benefits of Benchmarking Bounce Rates Benchmarking failure rates in the e-commerce industry offer many benefits. Collect proprietary performance data over some time.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

Kellblog

JUNE 10, 2021

This is a quick post to share the slides I presented today at the GainSight Pulse Everywhere 2021 conference in a session entitled Net Dollar Retention, Key Benchmarks at $50M, $200M, and $1B in annual recurring revenue (ARR). The rise of NDR as the SaaS metric of choice. In the session we discuss: The answer, which is 104%.

Benchmarks 109

Benchmarks Retention Subscription Payment Features 109

Chart Mogul

JUNE 1, 2023

Retention is one of the most important metrics when building a successful SaaS business. Retention is one of the most important metrics when building a successful SaaS business. Then, we’ll share some practical advice for tracking retention metrics and suggest 4 strategies SaaS businesses can use to improve customer retention.

Retention 90

Retention Metrics Benchmarks SaaS 90

Kalungi

JUNE 26, 2023

In today's competitive SaaS landscape, understanding how your marketing efforts are performing is crucial to your venture's growth success. For that, you need access to industry-wide SaaS benchmark metrics. But what should you be comparing those numbers to when gauging your success?

Benchmarks 40

Benchmarks Metrics Marketing SaaS 40

Chaotic Flow

NOVEMBER 11, 2014

As many of you may know, Trish Bertuzzi and the folks over at the Bridge Group publish a lot of great stuff on Inside Sales strategy and operations, including inside sales compensation benchmarks, lead development rep best practices, outbound selling strategies, and on an on. It only takes 6 to 8 minutes to complete.

Benchmarks 125

Benchmarks Compensation Sales SaaS 125

OpenView Labs

NOVEMBER 30, 2021

In 2021 the ‘ Rule of 40’ died, according to our latest 2021 Financial & Operating Benchmarks report that launched last week. . And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The new data reveals a similar picture for private SaaS startups. .

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

Business Model 245

Business Model SaaS Payments Payments Headcount 245

ChurnZero

JUNE 2, 2021

SaaS Capital joined us for a webinar to share the results from their 10th annual B2B SaaS benchmarking survey. This survey is the largest survey of private SaaS companies in the world with over 1,500 responses. An overview of the current B2B SaaS market and valuation drivers. Q&A Recap. I will say this much.

Benchmarks 98

Benchmarks B2B SMB SaaS 98

SaaStr

MAY 25, 2023

So ChartMogul pulled together some nice data and statistics across its 2,100 SaaS customers and users for its 2023 Benchmarks report here. My favorite hart is this one, that tracks how Top Quartile SaaS companies have grown the past few years: What it shows it what we all sort of know, but puts specifics on. Like a rock.

SaaS 208

SaaS Benchmarks Startup Pricing 208

Tom Tunguz

FEBRUARY 24, 2016

At SaaStr 2016 and SaaS Office Hours in New York , I shared an analysis of the fastest growing SaaS companies over the last 3 years. In particular, I benchmarked the revenue, growth rates and round size characteristics of these businesses at their Series A. Benchmarking Exceptional Series A SaaS Companies from Tomasz Tunguz.

Benchmarks 100

Benchmarks SaaS Pricing Investment 100

The SaaS CFO

OCTOBER 12, 2021

When I review a SaaS P&L for the first time, I take a high-level approach to understand the financial health of the business. The post How to Benchmark Your OpEx Profile appeared first on The SaaS CFO. The post How to Benchmark Your OpEx Profile appeared first on The SaaS CFO.

Benchmarks 72

Benchmarks SaaS Revenue Headcount 72

OPEXEngine

SEPTEMBER 9, 2021

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. . Use Benchmarks At the Start of the Budgeting Process.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

OPEXEngine

JUNE 29, 2020

Here’s a common dilemma that all SaaS business owners face — should you pursue growth at all costs, or is it more important to make sure that your margins are healthy, and that you’re not losing money with each new customer that you bring on board? Benchmark the health of your SaaS company, and. Enter the Rule of 40!

Benchmarks 52

Benchmarks SaaS Sales Hiring Scale 52

SaaStr

APRIL 27, 2023

I was curious the other day how many of the recent Cloud and SaaS IPOs had founders that were equal co-founders from an equity perspective. Overall, I learned a lot from this exercise: Only 4 of the top recent Cloud/SaaS IPOs had equal or equal-ish co-founders in terms of equity. Some interesting benchmarks here for you to think about.

SaaS 240

SaaS Cloud Benchmarks Data 240

BetterCloud

APRIL 2, 2024

Shelfware occurs when organizations invest in SaaS solutions, but fail to fully utilize or all together abandon the software altogether. No SaaS application can hide from you anymore. Benchmarking : Determine how best to utilize your tech stack with key benchmarking insights with others in your industry.

Technical Review 52

Technical Review Software Review SaaS Benchmarks 52

SaaStr

NOVEMBER 5, 2021

The “Magic Number” is one of those metrics in SaaS that has always sort of vexxed me. Critical to adjust Magic Number for SaaS businesses with lower gross margins. SaaS businesses with hardware or telecom or other components that have true fixed costs need a higher Magic Number to cover those costs.

Scale 258

Scale SaaS Acquisition Benchmarks 258

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

Tom Tunguz

AUGUST 27, 2014

Following this week’s post Benchmarking HubSpot’s S-1, Josh and Nikos raised an interesting question on Twitter. What are the right ways to benchmark SaaS companies from their early days through IPO? Bucketing by ACV for revenue growth won’t shed much more insight into benchmarks than the raw median.

Benchmarks 108

Benchmarks Startup SaaS Revenue 108

Tom Tunguz

SEPTEMBER 1, 2021

The summary statistics of the business reveal a company with a fairly high contract value of $98,600 and the largest customers generating 72% of revenue, putting the business squarely in the enterprise segment of SaaS companies. Amplitude has demonstrated improving efficiency characteristics across three key areas.

Metrics 219

Metrics Benchmarks PayPal Enterprise 219