OPEXEngine

OCTOBER 31, 2019

Over the past decade benchmarking software and SaaS companies , I’ve had the chance at OPEXEngine to work with hundreds of amazing Finance execs who work incredibly hard at getting the right data to support their company’s goals. SaaS Finance Benchmarks. Finance skill sets. Skills & Experience.

Finance 40

Finance CTO Hire Headcount SaaS 40

OPEXEngine

OCTOBER 19, 2020

Typically, we work with CFOs, chief people officers, and senior finance and HR executives.”. How has the new business environment affected your business, and are you considering any changes to your business model going forward? How do you use benchmarking, and the BenchmarkEngine to help with your business? “We

SaaS Payments 81

SaaS Payments Payment Services Payment Solutions Payments 81

OPEXEngine

JANUARY 25, 2022

Though the SaaS segment hasn’t emerged untouched from market-wide volatility, SaaS continues to attract high multiples and significant investment interest in companies with strong business models and strong growth rates. Speed to Market. A comeback in valuations won’t impact high-quality assets. The Cost Associated with that Time.

Venture Capital 52

Venture Capital Cybersecurity Forecasting Finance 52

OpenView Labs

SEPTEMBER 8, 2021

45% of expansion stage SaaS companies now say they have a usage-based or consumption-based pricing model, according to data from OpenView’s forthcoming 2021 Finance and Operations benchmarks report. . Here’s what that means for Product, Marketing, Sales, Customer Success, Pricing, and Finance.

Pricing 64

Pricing Customer Success Scale Compensation 64

OPEXEngine

FEBRUARY 1, 2022

As a CFO in a high-growth SaaS business, you need to have the ability to look at the business cross-functionally. It is not just a finance focus, but your job is to facilitate the view through every aspect of your business. Automate to future-proof your business.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

Chaotic Flow

MAY 13, 2014

These stages define a SaaS Metrics Maturity Model that provides a SaaS metrics roadmap along with benchmarks at each stage of development for SaaS companies that aspire to become a Metrics-driven SaaS Business. SaaS Metrics Maturity Model Stage 1: SaaS Financial Metrics Mastery.

Metrics 135

Metrics SaaS Compensation Benchmarks 135

ProfitWell

NOVEMBER 13, 2019

Comparing KPI data against benchmarks highlights whether your company’s performance is improving or not in that area. KPIs are also useful for establishing internal benchmarks for progress. The valuation of your business, and your stakeholders’ peace of mind, will depend on your ability to use your data to forecast accurately.

Subscription 80

Subscription Payment Features Customer Lifetime Value Benchmarks 80

OPEXEngine

MAY 22, 2020

The podcast is an excellent SaaS Metrics 101 listen even for experienced SaaS finance experts. Dave was most recently CEO of Host Analytics, previously CEO of MarkLogic, senior executive at SalesForce and before that at Business Objects. similar sales models, similar sizes and similar growth rates, among other factors.

Metrics 52

Metrics SaaS Deferred Revenue Benchmarks 52

OpenView Labs

DECEMBER 21, 2020

Focus on more flexible business models. One is connected to the payments business and what my company, Flywire, does, and the other is related to how organizations manage themselves. –Graeme Wilson, Founder at Morphed. I’m seeing three big trends for SaaS in 2021: More robust automations and data insights will come available.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Practical Advice on SaaS marketing

APRIL 14, 2014

For most companies, buying a software-as-a-service (SaaS) solution to address a critical business need isn't a decision they take lightly. Evaluating a solution to support HR, CRM, finance, marketing, or any other important part of the business takes a good amount of deliberation. It could involve a demo or a trial.

SaaS 113

SaaS Acquisition Benchmarks Finance 113

SaaSOptics

JUNE 4, 2021

billion by 2022 — which means the key innovations of this business model are about to inspire even more businesses. And that’s due to one glaring misconception: SaaS business models are just like traditional business models. . 7 SaaS Metrics Every SaaS Company Should Care About in 2021.

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53

The Angel VC

NOVEMBER 1, 2014

If a portfolio founder needs your help in putting out fires, the last thing he or she cares about is how this scales from a VC business model perspective. A good VC also does this pro-actively – suggesting to invite value-add co-investors to a financing round whenever he sees a great potential fit for a company. Not scalable?

Technical Review 248

Technical Review Venture Capital Investment Finance 248

OPEXEngine

FEBRUARY 9, 2021

billion by 2022 — which means the key innovations of this business model are about to inspire even more businesses. And that’s due to one glaring misconception: SaaS business models are just like traditional business models. The SaaS market is expected to reach $164.29 Republished with permission.

Metrics 52

Metrics SaaS Payment Features Customer Lifetime Value 52

Tom Tunguz

APRIL 1, 2013

Business : In some form, I walk through the Business Model Generation framework: value proposition, key activities, key partners, major assets, channels of distribution, customer segments, cost structure and revenue streams. How do those compare with industry benchmarks? Founders/Team: How do the founders know each other?

Startup 102

Startup Forecasting Benchmarks Finance 102

ChurnZero

MAY 8, 2020

Based on company finances, CEOs and CFOs are determining which roles are necessary and nice-to-have. Q: What is the source of the benchmark data mentioned during the presentation (22:35)? A: [Ed]: These benchmarks came from David Skok , you may have heard his name before, and the KeyBanc Capital Markets SaaS Survey.

Customer Success 59

Customer Success VP of Engineering Scale Benchmarks 59

ChurnZero

MARCH 18, 2022

My first answer is – just as a business finance-oriented person and former CEO – I like the notion of each CSM having their own MRR. If they don’t get 150% NRR, then it actually breaks the business model. To me, you should have a narrative about what your business model is. A [Dave]: It’s really hard.

Customer Success 98

Customer Success Metrics SaaS Banking 98

SaaStr

OCTOBER 31, 2019

Out of the blue, you can face product launches that are late, competition arises, price commoditization, maybe it becomes more expensive to acquire customers, so it’s really helpful to make sure you always have a buffer, and we tend to recommend that you raise financing that’ll last you between 18 and 24 months of runway.

Cloud 100

Cloud Scale AWS Machine Learning 100

ChurnZero

NOVEMBER 22, 2021

And by implementing the Customer Success capacity planning and budgeting models shared in this article , Kristen did just that. Using these models, you too can learn how to go toe-to-toe with your Finance team by presenting trade-offs to get the headcount you need. Budgeting Benchmarks: Do They Cause More Harm than Good?

Customer Success 98

Customer Success Sales Hiring Headcount Benchmarks 98

Sales Hacker

SEPTEMBER 4, 2018

3) Customize it for your business model. Formulate a Customer Success strategy that fits your business model, customers, and goals. That means your CS strategy must aim to deliver measurable benchmarks of success. While Customer Success might be subjective in some areas, actual results are not.

Customer Success 56

Customer Success Scale Technical Review Systems Review 56

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. Benchmarks across the PLG user journey The hardest part of PLG might actually be… marketing?! It literally tries to make all industries happy.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Kellblog

MAY 1, 2023

Particularly if you’re a finance or ops person (e.g., cost/oppty) rows that can help readers understand the viability of the business model [3]. Ultimately, the business cares about how much things cost, not just what the rates are compared to benchmarks and to history. These details aren’t nits [2].

Marketing 122

Marketing Benchmarks Systems Review Pricing 122

ProfitWell

DECEMBER 3, 2019

Revenue-based financing & MRR Lines. Revenue-based financing is one option. A loan provider assesses a business’s accounts and its ability to consistently bring in revenue. If your total MRR is $500k or higher, the benchmark for an optimum MRR growth rate falls to between 4% and 9%. Low churn rate. per user per month.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

Buffer Resources

OCTOBER 2, 2023

Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. If I need to deny myself investments, I see it as proof that my business model is off.

Payment Methods 116

Payment Methods Sales Hiring Payments Business 116

The Angel VC

MARCH 3, 2015

traction) is also the most important factor that attracts VCs and drives valuations in private financing rounds. Of course your team, product, technology, business model and market matter too, but when you’re past the seed stage the expectation is that these factors will have resulted in excellent growth. Growth (a.k.a.

Compensation 185

Compensation Business Model Startup Benchmarks 185

Baremetrics

APRIL 6, 2021

It needs to be dependent on your product's value, your customer's perceived value of your product, as well as your finances. Baremetrics gives you all of the information you need to monitor your business metrics. Here’s why we recommend it for your business model: Our template allows flexibility for differently sized SaaS companies.

Pricing 59

Pricing SaaS Finance Social Media 59

OPEXEngine

SEPTEMBER 10, 2020

And remember that your team isn’t just the Finance team, it includes the entire management team, including the ones who may drive you crazy looking for more analysis, but they are dealing with a lot of uncertainty as well. We will be doing an update of our 2020 benchmarking in the next month – stay tuned to find out more.

Payment Services 59

Payment Services SaaS Payments Trends Payment Solutions 59

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 153

Scale Enterprise Scaling Sales Hiring 153

ChurnZero

NOVEMBER 2, 2018

Since then it has been used heavily by companies, both large and small, to assess customer satisfaction and has become an important metric for growth-driven technology businesses. While not as urgent as Detractors, on average you’ll see 20 – 30% of Passives churn within 180 days or so depending on your business model.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95

Sales Hacker

OCTOBER 13, 2020

Sam Jacobs : What’s the business model? Do you create broader richer data sets and sell those back to companies for benchmarking purposes? And the third piece is we’re really anxious to disrupt an age-old industry that has sales compensation, benchmarking and analytics, which generally speaking is a year old.

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Clouded Judgement

AUGUST 2, 2023

The post was a qualitative review of the IPO process, as well as a quantitative review benchmarking the key pieces of an IPO. The benchmarking was not a review of business metrics (I did some of that benchmarking in this post ), but rather IPO metrics. And it goes well beyond simply looking at growth rates.

Cloud 49

Cloud Marketing Banking Pricing 49

OPEXEngine

AUGUST 25, 2020

According to an Adaptive Insights CFO Indicator Report, 71% of finance teams manage data from at least three sources. Financial modeling that works in today’s fast-paced business models should automate these processes and free your time to test your hypotheses.

Headcount 52

Headcount Forecasting Finance Business Model 52

Baremetrics

NOVEMBER 10, 2019

This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath. Although SaaS companies share many features across their business models, there is enough variation that requires differentiation in the financial model. Here’s another go.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SaaStr

JULY 10, 2021

Everyone here I think actually has a different background that they bring to the table, whether it’s a programmer, whether it’s in finance, whether it’s in law. They work with the CEO to figure out the financing strategy. There’s more ways to think about the cash flow and financing of the company.

Sales Hiring 249

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 249

OPEXEngine

MAY 14, 2020

The purpose of the spotlight series is to offer our members an opportunity to share new initiatives, insights, ideas, and benchmarking best practices with the SaaS and Software finance community. Please describe your business model and who your customers are: Our mission — We believe every person has the potential to be amazing.

Benchmarks 59

Benchmarks compliance Finance Enterprise 59

SaaStr

MAY 21, 2019

There’s no doubt that the cloud business models are stronger than they’ve ever been, the quality of companies are the best they’ve ever been, but the volatility is something that’s top of mind for most CEOs and most founders today, and that we engage on a lot. Sky is falling, world is ending, hunker down.

Cloud 162

Cloud Scale Finance Retention 162