SaaStr

AUGUST 7, 2023

Learn about the most important SaaS metrics for founders in 2023 with the CEOs of the most metric-oriented company, monday.com, and the founder of SaaStr. For a quick recap on SaaS metrics: What is ARR in SaaS? So now we must be smarter about the most important SaaS metrics because they matter again. The takeaway?

Metrics 180

Metrics SaaS Sales Hiring Finance 180

Tom Tunguz

APRIL 21, 2024

1 FCFY is a metric that measures this : how much of a company’s revenue, after funneling through every cost imaginable, is left over in its bank account at the end of the year. Free cash flow yield has its imperfections & nuances like any other metric. That’s my mental model for it, anyway.

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SaaS Metrics

OCTOBER 21, 2021

The post Google is Banking on a Break in the Clouds first appeared on SaaS Metrics. The latest data from Cloudwards shows that 94 percent of all businesses use the cloud to some extent and almost half use it to store their most sensitive and important data.

Banking 52

Banking Cloud Metrics Data 52

Kellblog

APRIL 19, 2024

We have customers in banking, healthcare, pharma, insurance, energy, and retail/CPG. Ring one is banks of size X with use-case 1. Segmented metrics. All of your reported metrics quickly become a variably weighted blend of two different businesses. Without segmented metrics, you can’t easily tell.

Startup 98

Startup SMB Airlines Banking 98

The Angel VC

APRIL 24, 2015

When I talk to SaaS startups and take a look at their metrics, it still happens quite often that some of the numbers aren’t quite clear to me and it takes some time to clarify things. That said, I believe most SaaS companies can focus on a small number of revenue metrics which aren’t overly complicated. Probably just out of habit.

Payments 193

Payments SaaS Payments Metrics Revenue 193

Clouded Judgement

SEPTEMBER 29, 2023

This week Neel Kashkari, president of the Federal Reserve Bank of Minneapolis, posted an essay in which he believes there’s a 60% change the economy has a soft landing. As they do that it sucks liquidity out of the markets (liquidity comes out of markets / bank reserves and goes into the government accounts).

Cloud 183

Cloud Government Banking Software Review 183

Clouded Judgement

MARCH 17, 2023

I want to start by saying I’m no banking expert. Banks are in the business of managing risk. And this part is key - because they are held as HTM the bank is not required to mark them to market. Before the craziness of last week, it was reported the bank had already seen meaningful withdrawals.

Cloud 130

Cloud Banking Investment Startup 130

ChurnZero

MARCH 18, 2022

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,

Customer Success 98

Customer Success Metrics SaaS Banking 98

Clouded Judgement

AUGUST 25, 2023

I won’t go into all of the detail here, but the TLDR is that as the government bank account (the TGA) has shrunk, government debt has also ballooned - the implication is that the government will have to raise money in order to pay off the interest expense on their debt (as well as fund other obligations).

Cloud 130

Cloud Government Banking Payment Services 130

SaaStr

JUNE 5, 2020

I argue that standard saas metrics make it possible for founders to scale using debt capital (production capital thats cheaper) instead of solely relying on venture capital (financial capital thats more expensive). . As SaaS Metrics Become Standardized, Banks Want In On The Action. Why Let Banks In?

Venture Capital 217

Venture Capital Technical Review SaaS Scale 217

SaaStr

OCTOBER 11, 2023

Picking Your Core Verticals and Selling Outside of “Tech” 70% of Monday’s customers are non-tech — real estate, banking, construction, and even churches. All the metrics we’re using — LTV to CAC, CAC return rate — don’t take cash into account. That’s more cash in the bank than they ever raised from VCs or the public market.

Scale 164

Scale Sales Hiring Scaling Banking 164

Clouded Judgement

MARCH 24, 2023

While the expectation was for a 25bps hike, there was some doubt given the banking crisis. I read a couple articles that stated the effects of a tighter credit market given the banking crisis would have a similar effect in the economy as a 50-150bps hike in rates. Given that, there was a debate on what the Fed would do on Wednesday.

Cloud 130

Cloud Banking Subscription Payment Features 130

Chart Mogul

MARCH 31, 2022

The best way to keep track of your growth is to monitor your SaaS metrics. Why Metrics Matter? The best way to keep track of your growth is to monitor your SaaS metrics. Why Metrics Matter? Metrics tell a story of how your business is performing. Here are the key SaaS metrics you need to monitor.

Metrics 52

Metrics Scale Startup SaaS 52

OPEXEngine

FEBRUARY 24, 2021

Even startups that have grown enough to hire a CFO can make mistakes in reporting non-GAAP SaaS metrics because of the absence of standardization. “SaaS metrics can be more confusing than one might think,” Lemkin, who’s founded SaaS startups and today invests in them, says in an analysis. Both are wrong, he says.

SaaS Payments 52

SaaS Payments Metrics Payment Features SaaS 52

SaaStr

APRIL 14, 2023

Investors want to know about metrics, the drivers of your business, and whether users are growing, engaged, or churning. Mistake #7: You Establish Sales Efficiency Metrics Too Soon Just like establishing value props before you genuinely know what they are, the same holds true for establishing sales efficiency metrics too soon.

Development Team Review 207

Development Team Review Technical Review Underperforming Technical Team SMB 207

Tom Tunguz

APRIL 8, 2019

What differentiates the best banks from the middle of the pack aren’t differentiated financial products or novel go-to-market strategies or new insights into the market. First, they focused on handful of key metrics. And that starts with a focus on metrics and hiring the right people. How did these businesses compete?

Strategy 263

Strategy Venture Capital Banking Software Review 263

Clouded Judgement

OCTOBER 6, 2023

The WIRP function is used to show the implied probabilities of interest rate moves at future central bank meetings based on the pricing of interest rate futures. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against.

Cloud 152

Cloud Banking Subscription Payment Features 152

SaaStr

MAY 19, 2023

Don’t use “quarterly MRR”or other weird metrics. VCs are always worried things will slow the day after the money goes into the bank. Generic cold outreach will fail. #4. Don’t fudge the financials. Don’t count deals that haven’t closed as revenue. Don’t combine two months into one. This always builds confidence. Show the opposite.

New CTO 237

New CTO CTO Banking Cloud 237

SaaStr

MAY 29, 2019

She went on from there to become CEO of Merrill Lynch Wealth Management, Citi Private Bank and Smith Barney. About Claire Hughes Johnson… Sitting at number two on the list, Claire was the most steadily popular across all our metrics. Today she chairs the Ellevate Network and is CEO and Co-Founder of Ellevest. Dave Kellogg Fmr.

Payment Methods 217

Payment Methods Payment Solutions Payment Services Banking 217

SaaStr

FEBRUARY 16, 2019

– metrics that break and don't make sense. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account. Pay out a lot of 15%-20% commissions on deals where the cash never comes in, and watch your bank account shrink in real-time. Just terrible.

Sales Hiring 209

Sales Hiring Payment Features SaaS Payments Payment Solutions 209

SaaStr

JUNE 17, 2022

You can do this with convertible debt, or once you are a bit bigger (say $2m in ARR), you can probably get a bank loan from Silicon Valley Bank, Comerica (who we used), Wells Fargo, etc. Those key hires can build features, for example, with an ROI of far more than 1x what you pay them in salary. That makes debt very accretive in SaaS.

SaaS Payments 258

SaaS Payments Sales Hiring SaaS Payment Services 258

SaaStr

MARCH 27, 2023

They raise money when they have cash in the bank, which means that they have much more leverage negotiating terms and getting additional funds for the company. Profitability has eclipsed growth as the primary set of metrics that investors care about. So how do they get there? They are really, really good at forecasting.

SaaS Payments 194

SaaS Payments Technical Review Software Review Venture Capital 194

Andreessen Horowitz

OCTOBER 16, 2023

Expand each letter below for more M - Metrics When seeking to partner with a financial institution, you will need to provide quantifiable metrics—a clear P&L business case—on how your product can benefit your buyer and what ROI they can expect from purchasing the product. With compelling metrics, of course!)

Scale 100

Scale Software Sales Generative AI 100

SmartKarrot

DECEMBER 20, 2021

Key Customer Success Metrics to Woo Investors. In this context, the following customer success metrics demand attention: Cost to acquire (CTA) – A customer success team reduces new customer acquisition costs by optimizing the onboarding process and inviting referrals. adding new customers).

Banking 19

Banking Customer Success Scale Churn 19

Baremetrics

SEPTEMBER 26, 2021

It wasn’t until the 1960s that you could take notes from an ATM, which is when automation really started to take off in the banking sector. Baremetrics brings you metrics, dunning, engagement tools, and customer insights. A merchant account is a special bank account that can accept credit card and debit card payments.

Payment Services 97

Payment Services Merchant Services Payment Methods Payment Solutions 97

SaaStr

NOVEMBER 11, 2022

I mean, most of you weren’t founders in 2008, 2009, that… It was so bad in 2008 or nine, I can’t remember what, I’m sitting at an early SaaS corporate banking event at Pebble Beach on a beautiful day having wine with investment bankers or VCs. Citibank’s the largest bank in the world?”

Outsourcing Services 175

Outsourcing Services Banking CTO Hire New CTO 175

Stax

MARCH 6, 2024

Upon agreeing to these terms, the merchant is authorized to process automatic payments from the customer’s credit card, debit card, or bank account. Integrate with Payment Gateway: The payment gateway transfers payment information and funds between the customer’s account, bank, and the business’s account.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Andreessen Horowitz

OCTOBER 4, 2023

From our experience, companies who have successfully raised debt typically reach out to roughly 10 potential lenders (banks and credit funds) when setting up their initial discussions—though some ultimately decide to go even broader with 15 to 20. For now, we’ll define lenders in this section to include both banks and credit funds.

Outsourcing Services 116

Outsourcing Services Software Review Scale Banking 116

SaaStr

JULY 20, 2022

While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. They have $128m in the bank from the IPO and are only burning $7m a quarter. It’s a tough outcome for a team that is working hard to scale well into the nine figures of ARR. 5 Interesting Learnings: #1. NRR of 103% and GRR of 94%.

SaaS Payments 227

SaaS Payments Scale Payment Methods Payments 227

SaaStr

MAY 25, 2022

Raising money does not make for a better business; it only puts more money into your bank account. No one built a business solely on metrics like TAT, LTV, etc., In business, the concept of raising money is often encouraged and celebrated, even when it should be viewed as an obituary. The Shield: Owning market consensus.

Scale 236

Scale Marketplace as a Service Business Model Advertising 236

SaaStr

JULY 27, 2023

Now, efficiency matters, and your burn multiple is an important metric. Prioritization also depends on cash in the bank and when you need to fundraise next. Then, in the year leading up to the fundraise, monitor your burn multiple to meet the metric expectation. What does this mean for Series A and B?

AI 174

AI Trends Banking Pricing 174

Baremetrics

OCTOBER 19, 2023

In order to keep your bank account positive, and ideally with plenty of cash flow opportunities for maneuverability, you need to understand your business’s cash burn rate. Burn Rate measures how quickly your cash holdings are decreasing, meaning it is a negative metric. What is Burn Rate?

Banking 52

Banking Startup Metrics Business 52

FastSpring

JANUARY 10, 2023

For example, at the time of this writing, the Reserve Bank of India (RBI) limits automatic recurring payments to ₹15,000 (approximately $180). Additionally, payments are more likely to be approved by the card network or issuing bank when the payment gateway has a legal entity in the same location as the buyer.

Payment Solutions 109

Payment Solutions Payment Features Payment Methods Payment Services 109

User Pilot

OCTOBER 20, 2023

As you read, you’d also learn: Key metrics for measuring active users How to track active users for your tool How to improve active users with better onboarding and other strategies TL;DR An active user is an individual who regularly engages with and utilizes your platform. Get a Userpilot demo now to begin. What is an active user?

Onboarding 101

Onboarding Retention Social Media Metrics 101

SaaS Metrics

APRIL 24, 2021

In the present time, almost anything can be done online, including shopping, availing of services, and banking. The post Five Questions to Ask Your SOCaaS Provider first appeared on SaaS Metrics. However, along with this is also the increase in cybersecurity.

Cybersecurity 81

Cybersecurity Banking Technology Metrics 81

SaaS Metrics

NOVEMBER 8, 2022

The program also doesn’t have to access your bank account – it uses a broker account to transact cryptocurrency. The post How to Choose a Bitcoin Robot first appeared on SaaS Metrics. It is a great investment tool because it can earn you passive income around the clock without requiring any human involvement. However, it.

Banking 52

Banking Investment Metrics Software 52

SaaStr

APRIL 28, 2019

With $840m in the bank, Slack has essentially infinite runway. In fact, it has pretty similar metrics and sales cycles to other SaaS leaders here. Not burning that much cash. Yes, Slack has not been as efficient as Zoom. But at $600m+ in ARR it’s only burning $97m a year. Again, having a viral app helps a lot here.

Scale 274

Scale Venture Capital SMB Enterprise 274