SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. Want to see more content like this?

Scale 174

Scale Enterprise Scaling Sales Hiring 174

Andreessen Horowitz

OCTOBER 16, 2023

With massive annual technology budgets and scaled distribution, the largest FIs are the ideal end-buyers. Banks often look for a significant multiple (5-10x) on the value to be delivered vs. the cost of the product, so even before approaching FIs, you need to build an internal case to ensure your product can demonstrate this type of lift.

Scale 101

Scale Software Sales Generative AI 101

SaaStr

JANUARY 13, 2021

But you have to own less as you scale. Making travel less literally painful is a high ROI investment, at least after you are at scale and have a few bucks in the bank. My Top 10 suggestions to avoid long-term burn-out: Hire that Extra VP — a True Owner. Don’t try to save a few nickels here. That doesn’t help. No Staycations.

Travel 363

Travel SaaS Banking Startup 363

SaaStr

SEPTEMBER 19, 2021

But you have to own less as you scale. Making travel less literally painful is a high ROI investment, at least after you are at scale and have a few bucks in the bank. Often, as it’s just getting good. My Top 10 suggestions: Hire than Extra VP — a True Owner. Don’t try to save a few nickels here. Hire a COO. That doesn’t help.

Travel 265

Travel Banking Startup Scaling 265

SaaStr

JUNE 30, 2023

Magnuson shares his insights on how to find opportunities during headwinds and how Braze scaled to $400M+ ARR. The Takeaway — As you think about scaling your company, you need to reserve your conviction and focus on changes that will endure. and banking on a change in how customers behave. You can’t chase shiny objects.

Scale 200

Scale Mobile Venture Capital Scaling 200

Andreessen Horowitz

NOVEMBER 14, 2023

Every one of these categories had had a really strong product, but banking was still exactly as they had been forever. And it just seemed obvious to me that someone would make a better bank product for for startups and for entrepreneurs. Immad: Banking is a utility, right? Some people really hate their banks.

Sales Hiring 84

Sales Hiring Banking Scale Pricing 84

SaaStr

FEBRUARY 17, 2023

For example, at Brex, they started noticing a few tell-tale signs that prompted action, like if a credit limit dropped, if a bank integration failed, a certain volume of support tickets per customer, etc. Eventually, as the business scaled, the relationship management team split again between churn-fighting and revenue expansion.

Retention 212

Retention Revenue Startup Sales Hiring 212

SaaStr

SEPTEMBER 14, 2022

But UserZoom’s roots in Europe drove them to be more creative – everything from FFFs (friends, family, and fools), to bank loans, to government grants. Pick the right partners to scale. Both venture capital and private equity firms can make enticing partners as you scale your business, but each provides vastly different benefits.

Scale 216

Scale Venture Capital Sales Hiring SMB 216

SaaStr

NOVEMBER 19, 2020

If you have a few nickels in the bank, and you somehow find a great VP a half stage or even full stage early, just hire her. But you’ll need a manager to scale beyond 2. Without a great VP of Engineering, you won’t be able to scale your engineering team. He asked which to hire first. Hiring is so hard as it is.

Part-Time VPE 363

Part-Time VPE Sales Hiring CTO Hire Scale 363

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations.

Scale 115

Scale Payment Services Payment Methods Sales Hiring 115

SaaStr

AUGUST 20, 2020

But once you have some scale, if you need a slower quarter, or even a slower year to get your house in order, it may be fine once in a while. Ask yourself: Would you push on, if you just had a few more nickels in the bank? That’s fairly common. It’s OK to get a bit behind once in a while, IF your customers are still happy.

Acquisition 322

Acquisition Banking Innovation Cloud 322

OpenView Labs

FEBRUARY 15, 2019

Premature scaling is the leading cause of failure, but businesses with two founders are 19% less likely to scale prematurely, as well as raising 30% more money and enjoying 3 times more user growth. But scaling is a unique phenomenon which needs to be constantly managed. Scaling is not optional and change is a prerequisite.

Scale 64

Scale Scaling Startup Sales Hiring 64

SmartKarrot

DECEMBER 20, 2021

Combining the three makes an organization genuinely sustainable and capable of delivering high-value, profitable products to the market at scale. Finally, one has to understand the role of customer success from both the product and leadership or CxO perspective to orchestrate it internally.

Banking 19

Banking Customer Success Scale Company Culture 19

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. leadership to uphold your customer-centric focus.

Scale 105

Scale AI Growth Hacking Innovation 105

SaaStr

DECEMBER 6, 2021

Will they help you to scale? You have to have great instrumentation on your pipeline and confidence in your leadership’s performance. You want it to be realistic, but you also want to demonstrate to your investors that you can scale and grow. What’s going to change? Are those changes positive?

DevOps as a Service 233

DevOps as a Service Scale Interviewing Cloud 233

SaaStr

FEBRUARY 22, 2021

Even fewer truly have experience in bringing it all together, and then scaling it to success. But even without a qualified intro, as you begin to scale and get customers, you’ll likely meet at least 1 or 2 folks that could be incredible mentors for you. The good news is you will find great mentors and advisors if you work at it.

Scale 355

Scale Sales Hiring Payments Banking 355

SaaStr

FEBRUARY 16, 2021

As you approach $10m ARR, Initial Scale, money per se shouldn’t be an issue, other than the rate at which you can and should invest it. I know there isn’t enough money in the bank to really do all that much. The best SaaS companies scale faster than ever today. That’s something real. Upgrade one position.

Sales Hiring 297

Sales Hiring Scale Engineering Banking 297

Sales Hacker

JUNE 9, 2020

Of course, we’re talking about what’s going on during the pandemic, but also just about his leadership skills and his experience. It’s a discussion among the whole senior leadership team, for sure. RELATED: Sales Leadership: 4 Keys to Successfully Promote a Rep to Sales Manager. Check them out at outreach.io.

Leadership 78

Leadership Scale Sales Recruiting VP of Engineering 78

SaaStr

APRIL 23, 2019

So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. ” We all have all these banks, and they’re a pain to deal with. We have a banking partner, but we basically do everything.

Sales Hiring 157

Sales Hiring Sales Recruiting Scale Payment Methods 157

Baremetrics

DECEMBER 7, 2023

Adjust your revenue forecast Base-Case scenario Worst-Case scenario Review bank balance before expense adjustments 4. Having cash in the bank will give you enormous optionality to adjust to changing conditions that may last a long time, while enabling you to move quickly once you have weathered the worst of the storm.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

SaaStr

MARCH 7, 2021

This is also one of the least expensive (in terms of hard costs) things you can due to help the company scale in this phase, and beyond. At $8m in ARR, if you have $2m of cash in the bank, you get real nervous investing much more than $500k-$750k, $1m max. Get on a jet, at least twice a quarter. More on that here and here.

Part-Time VPE 265

Part-Time VPE Sales Recruiting Sales Hiring Scale 265

SaaStr

OCTOBER 13, 2023

As you can imagine, you need some pretty strong reserve cash balances sitting in an account with your processing bank to support a company for 30 days on a card. How Expensify Experimented with Outsourcing a Team Pre-COVID, Expensify had so much word-of-mouth growth that they never invested in scaling out their internal sales team.

Outsourcing Services 241

Outsourcing Services Sales Hiring Scale SaaS 241

SaaStr

AUGUST 7, 2020

These companies can scale really efficiently. We were actually built out of a bank called Live Oak Bank and Live Oak Bank was founded in 2009 and they had a need for a completely digital bank. There’s heavy services, at least 30 to 45% versus best-in-class that want to be less than 10%.”

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

SaaSHolic

APRIL 25, 2023

— Technology Trends and The Importance of Bold Leadership Vinod Khosla , Julio Vasconcellos TL;DR: – Entrepreneurship is key to driving human progress and innovation, requiring individuals to take bold risks, embrace failure, and persist through challenges. We hope you enjoy them as much as we enjoyed the original talks!

Entrepreneurship 40

Entrepreneurship AI Technical Review Systems Review 40

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 187

Scale Scaling Sales Hiring Cloud 187

Chart Mogul

SEPTEMBER 30, 2022

Whereas once you’re focussed on scaling, segmenting your data will tell a clearer story. It basically means, based on the money that we have in the bank, our growth rate, and our burn, will we make it to profitability before needing to raise money? Reporting in the Scaling Phase. – Barbra. – David Fitzgerald.

Scale 52

Scale Banking Metrics Outsourced Development 52

SaaSHolic

MAY 5, 2023

The decision to invest is based on the founding team’s potential and their product’s potential to scale and become a significant market player. Vitor Torres shared his journey in founding Contabilizei and how they integrated accounting with banking solutions to provide a full-stack experience for their customers.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Neil Patel

FEBRUARY 4, 2021

Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. Team and Leadership at NP Digital. Our leadership team is made up of people who embrace that idea. Team and Leadership at NP Digital Small Business. Culture matters at NP Digital.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

SaaStr

NOVEMBER 28, 2019

And in that sense the financial crisis actually was a good thing for us because that was really kind of our beachhead in the market, because suddenly all of the large banks needed to comply to a lot of new regulation, seek RC, BCBS, all of those things, which ultimately are all data regulations. Do you have VPs under them?

Sales Hiring 174

Sales Hiring Scale Sales Recruiting Government 174

SaaStr

FEBRUARY 22, 2022

As you scale up a business, you’ll see an increase in demand for product, followed by an inevitable increase in sales. But how should you proceed when it comes to scaling your sales team? 5 ways to scale your SaaS and sales team. 5 ways to scale your SaaS and sales team. Leverage every channel.

Scale 231

Scale Sales Hiring Scaling Sales 231

BetterCloud

MAY 17, 2021

I’ve seen what the impact of having good leadership and management can have on me, but also what bad leadership can have on me emotionally, mentally, and my ability to build generational wealth for my family. ” That was the catalyst for me to think about leadership and management.

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Investors are incentivised to put their money anywhere other than a bank. Basic marketing and selling at a global scale is becoming easy too.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Intercom, Inc.

DECEMBER 20, 2022

There was a desire for more top-down leadership – at Intercom, we kind of operate with a very autonomous model of teams and groups of teams, but they were looking for a bit more direction from some leaders like myself and yourself on high-level strategy. “We Things like road mapping were taking too long, and too much work.

VP of Engineering 118

VP of Engineering Technical Review Software Review Scale 118

OPEXEngine

MARCH 15, 2022

But scaling your business in the right place is critical. Where will it make sense to invest the time, effort, and money to set up a local entity and scale it? Do you need to expand overseas to ensure your competitiveness or leadership position as a company in your respective market? Where is the best market fit?

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Intercom, Inc.

AUGUST 15, 2019

So today I work with product teams to help them build better products, and I work with leadership teams to help them build the cultures that build better products. -->. As these companies scale, there seems to be a challenge for them in maintaining the pace and the agility they had when they were smaller. Staying agile as you grow.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Sales Hacker

FEBRUARY 18, 2020

conferences and thought leadership events all over the world. They support sales reps by enabling them to humanize communications at scale from automating the soul sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Are you in a leadership position?

Trends 72

Trends Artificial Intelligence Scale AI 72

Chart Mogul

AUGUST 15, 2019

Bigfoot Capital invests in initial-scale SaaS companies using both RBF and venture debt investment structures. How Bigfoot Evaluates Initial-Scale SaaS. Bigfoot focuses on initial-scale SaaS. Of course, the team is ever-evolving but the foundational leadership and knowledge remain in place to support new hires.

Finance 85

Finance Payments Revenue Payment Solutions 85