Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. So I think that’s where B2C has a much higher level of impact than B2B. Listen to the rest of the interview here. Building a technical leadership career.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Chargify

AUGUST 9, 2017

Some IoT companies are piggybacking off their B2C IoT success to create B2B opportunities and markets. The Nest Learning Thermostat is a B2C IoT product that uses sensors to program itself based on your daily activities, though it can also be controlled remotely via the Nest app on a variety of devices. Nest is a perfect example.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

SaaStr

DECEMBER 31, 2019

Prior to that, she has 13 years of B2B and B2C experience in Silicon Valley and has led marketing teams at Dropbox, Salesforce and Nvidia. But Twitter is pretty much free and people are really honest with their opinions, especially their constructive criticism. Ciara : Thank you guys for being here. You can, that’s good too.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

Backlinkfy

DECEMBER 19, 2018

B2C is business to consumer which is when a business sells to the general public. If you don’t have your customer personas constructed properly, the whole of your marketing plan will crumble. Understanding you need to market differently when you are a B2B company is important.

B2B 40

B2B Strategy Marketing Sales Hiring 40

SaaSX

MAY 21, 2020

But, I know examples also really can help you consider how an OKR is constructed, so hopefully this is helpful for you! Objective: Increase user engagement Key result: Reduce monthly NET B2C churn to 5.6% (from 7%) Key result: 90% Q2 B2B Gross Retention Key result: Increase NPS score to 73 (from 70). Example Company OKR.

Systems Review 59

Systems Review Leadership Scale B2C 59

ProfitWell

DECEMBER 13, 2019

Self-Service (often B2C). Self-service works the way Spotify, Netflix, BlueApron, Dollar Shave Club, and other B2C services work. Making failure an easier and more constructive experience for your team can also be done by adjusting your sales goals. There are very few salespeople in this role, as these are low-cost services.

Scale 61

Scale Sales Recruiting SaaS Sales 61

Neil Patel

SEPTEMBER 8, 2021

E-commerce is the future, but it isn’t just for B2C. Kitmondo features a range of machinery types, from broadcast and film equipment to construction and mining tools. BuildingConnected – Construction. BuildingConnected is a great choice for anyone involved in preconstruction or construction industries.

Marketplace as a Service 136

Marketplace as a Service Merchant Services B2B Construction 136

SaaStr

DECEMBER 5, 2019

Lots of different ways to construct… Start to participate in the journey, start to invest in the company and then when the next round presents itself, we’re there. Don’t worry, because the investor, the CVC, can be creative with notes, convertible notes. We’ve done all sorts of things.

Development Team Review 131

Development Team Review Scale Technical Review Software Review 131

FastSpring

MARCH 15, 2023

Quote Management and Recurring Invoicing With most accounting software, you can easily manage B2B subscriptions on your website, but not B2C transactions — which is why many companies end up with two different solutions. With FastSpring, you can manage B2B and B2C transactions from one platform. Integrating with payment gateways.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

Sales Hacker

DECEMBER 1, 2020

It would be hard to construct this tool, I would imagine if you didn’t have a point of view on how enterprise sales should be run in the first place. And there’s that book Play Bigger, all about building and defining category, which is closely related to brand construction and development.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

ProfitWell

JANUARY 10, 2020

While there are a number of business-to-customer (B2C) SaaS products, many of them are business-to-business (B2B). In regular B2C marketing, you can target a broader group of potential customers without having to account too much for who, exactly, you’re speaking to, or for their expertise level relative to your product and field.

Marketing 94

Marketing Strategy SaaS Social Media 94

SaaStr

NOVEMBER 21, 2019

Do you think between B2B and B2C, are there two raise for B2C companies? I mean, you’ve got so many really well-funded businesses in Europe that are B2C. I think historically there have been a lot of really well funded B2C companies in Europe. I think we have … half our portfolio is B2C companies.

New CTO 144

New CTO Sales Hiring B2C CTO Hire 144

Intercom, Inc.

DECEMBER 12, 2018

For example, a business that sells their products or services to consumers (B2C) or to businesses (B2B) and use different channels and techniques to acquire customers, and will have varying technology needs as a result. This works as well for a B2B company like Intercom as it does for any B2C company. Stage 2: Engage.

Technical Review 223

Technical Review Technology Scale Marketing 223

Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it.

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

SaaStr

JUNE 26, 2022

It can be hard for a smaller team to keep up on the human capital side, in a way with a simpler B2C or SMB-focused app, maybe they could. Or Salesforce-for-Construction. If you think you could rebuild all of Salesforce’s rich CRM functionality in even 5 years, you are dreamin’ OK great, so what’s to do here?

Strategy 70

Strategy Scale SaaS B2C 70

Casey Accidental

AUGUST 13, 2018

These are part-time programs (no need to take time off work) specifically designed for experienced Product Managers, Marketers, Engineers, and UX/Designers in both B2B and B2C companies. Construct a high performing activation flow from the ground up using detailed strategies across product, notifications, incentives, and more.

Retention 45

Retention Construction B2C Leadership 45

SaaStock

MARCH 20, 2019

With Eyrus , stakeholders on construction projects have the ability to collect automated data, and improve the delivery, resource management, safety, and efficiency of their projects. Faraday optimizes every stage of the B2C revenue journey. Founders: Logan Soya. Founded: 2012. Based in: Washington, DC. Funding to date: $11.7M.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Casey Accidental

AUGUST 13, 2018

These are part-time programs (no need to take time off work) specifically designed for experienced Product Managers, Marketers, Engineers, and UX/Designers in both B2B and B2C companies. Construct a high performing activation flow from the ground up using detailed strategies across product, notifications, incentives, and more.

Retention 40

Retention Construction B2C Leadership 40

Totango

NOVEMBER 3, 2021

The wording also may vary depending on whether your market is a B2B or B2C niche. These can include extending upsell offers to Promoters, asking Promoters for referrals or requesting constructive feedback from Detractors. This additional question allows the customer to express the reason for their score in their own words.

Scale 96

Scale Systems Review Technical Review Branding 96

Totango

NOVEMBER 3, 2021

The wording also may vary depending on whether your market is a B2B or B2C niche. These can include extending upsell offers to Promoters, asking Promoters for referrals or requesting constructive feedback from Detractors. This additional question allows the customer to express the reason for their score in their own words.

Scale 93

Scale Systems Review Technical Review Branding 93

Totango

NOVEMBER 3, 2021

The wording also may vary depending on whether your market is a B2B or B2C niche. These can include extending upsell offers to Promoters, asking Promoters for referrals or requesting constructive feedback from Detractors. This additional question allows the customer to express the reason for their score in their own words.

Scale 95

Scale Systems Review Technical Review Branding 95

Neil Patel

AUGUST 18, 2021

Skilled freelance bloggers are increasingly needed as B2B and B2C companies recognize content is the ultimate tool for attracting leads and nurturing a loyal audience. Data from Content Marketing Institute found that 21 percent of B2C brands spend more than $100,00 a year on content in 2020, and many are increasing their spending.

Scale 145

Scale Outsourcing Services Merchant Services Social Media 145

How To Buy Saas

MAY 27, 2022

It’s evident that email marketing automation is valuable to both B2C and B2B businesses. You can quickly construct automation and send them out at particular times with email marketing programs, saving you time while creating consumer relationships. Let’s take a closer look at why email automation is so crucial.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Payment Services 52

Unbounce

JULY 12, 2023

00:31:26] Andrew Lionis : Yeah, well, as we know, whether it’s B2B or B2C, lead generation in revenue is super important. So, for ourselves, we use Unbounce for all of our lead gen clients, so most of them are B2B, we have some B2C clients as well. So why don’t you talk a little bit about landing pages and Unbounce and AI?

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

SaaStr

OCTOBER 11, 2019

What are Dave’s biggest observations on what B2B marketers can learn from B2C? Are there any challenges to trying to carry over B2C into the world of B2B? How does that change how Dave thinks about new campaigns and community building with Asana today? Who does Dave think has done this particularly well in the world of enterprise?

B2C 132

B2C Technical Advisors Sales Hiring B2B 132

SaaStock

MARCH 20, 2019

With Eyrus , stakeholders on construction projects have the ability to collect automated data, and improve the delivery, resource management, safety, and efficiency of their projects. Faraday optimizes every stage of the B2C revenue journey. Founders: Logan Soya. Founded: 2012. Based in: Washington, DC. Funding to date: $11.7M.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. From Porsche to Microsoft, companies of all sizes should pay particular attention to how they construct and present pricing for their products. Steven Forth, CEO of Ibbaka, shares wisdom on managing pricing through the COVID-19 pandemic. The State of SaaS Sales in a COVID-19 World.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Intercom, Inc.

JANUARY 20, 2022

Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. But I think for the rest of us, building B2B or B2C SaaS tools, speed actually matters a whole bunch. It’s a huge competitive advantage.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

SaaStr

AUGUST 5, 2020

The verticals we focus on are obviously the office productivity, dev tools, but also some of the more antiquated industries, including construction, agriculture, manufacturing, et cetera. We mostly do seed-stage investments and a little bit if Series A. First of all, what is the future of work?

Technical Review 143

Technical Review Payment Methods Travel Development Team Review 143

Hull

JULY 9, 2020

I personally believe that it is, I mean, apart from the market differences like B2B, B2C, there's a few. Romain (03:53): One of the other ways that we can see that is obviously B2B versus B2C. Michael (07:15): And then I can speak to the B2C side of things and then I'll pass it over. David (13:45): Okay.

B2C 52

B2C Underperforming Technical Team B2B Data 52

FastSpring

AUGUST 11, 2021

6% Standard Services SST is due on both B2B and B2C sales. 5% Reduced This applies to non-digital goods and services like basic food, petroleum oils, construction materials, telecommunications, printing hardware and materials, and timepieces. This includes a liability on imported goods (a low-value exemption may apply).

Merchant Services 141

Merchant Services Payment Services SaaS Payments Payment Methods 141

FastSpring

AUGUST 11, 2021

6% Standard Services SST is due on both B2B and B2C sales. 5% Reduced This applies to non-digital goods and services like basic food, petroleum oils, construction materials, telecommunications, printing hardware and materials, and timepieces. This includes a liability on imported goods (a low-value exemption may apply).

Merchant Services 78

Merchant Services Payment Services SaaS Payments Payment Methods 78

Incredo

NOVEMBER 1, 2019

Help them grow with constructive feedback – Your sales rep’s success is your company’s success. Influencer marketing is a quite widespread and working tactic for B2C companies and presently it becomes a preferable form for B2B companies and especially SaaS businesses too. SaaS Influencer marketing. Who is your target audience?

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Heck, stand at the head of it. Never believe that doubting yourself is a bad thing. Doubt is a part of life.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

APRIL 29, 2022

B2B companies can construct the ideal customer profiles and match them as per their metaverse. However, B2C and B2B marketing differences will certainly cease to exist. Therefore, B2C or B2B companies can pitch to the customers in the best manner possible. Metaverse customizes the customer journey to a huge level.

B2B 10

B2B Scale Marketing B2C 10