User Pilot

SEPTEMBER 7, 2023

Interested in building a B2B customer journey map? In this article, we’ll cover B2B customer journey stages, how to build a B2B customer journey map, and the right tools to use. In this article, we’ll cover B2B customer journey stages, how to build a B2B customer journey map, and the right tools to use.

B2B 101

B2B SaaS User Experience Retention 101

Andreessen Horowitz

MARCH 22, 2024

That said, we’ve outlined how we’re thinking about pricing and packaging in a part of the market that’s debating how to monetize their new genAI feature— B2B SaaS and prosumer companies —and how we’re seeing other companies approach the same question so you can better understand where your strategy fits in today. What are others doing?

Generative AI 119

Generative AI AI Pricing B2B 119

Blulogix

DECEMBER 7, 2023

B2B Subscriptions in 2024: Embracing a Paradigm Shift with Usage-Based Pricing By BluLogix Team As the clock ticks towards 2024, a seismic shift is brewing in the B2B subscription landscape: the rise of usage-based pricing (UBP). This is not a subscription snooze-fest. Buckle up, B2B leaders. Embrace UBP.

Subscription 52

Subscription Payment Features B2B Pricing 52

Subscription Flow

JANUARY 5, 2024

While the importance of SaaS B2B metrics has already been covered to death, what has not been covered in as much detail is the whisking out of important B2B SaaS product metrics from the unimportant ones. Read more: The Most Important Metrics to Secure SaaS Funding in 2024 What are B2B SaaS product metrics?

B2B 52

B2B Metrics SaaS Benchmarks 52

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. There isn’t much that stays the same in the world of B2B SaaS. In this webinar recap, you’ll see the most significant trends in SaaS pricing, subscription management, metrics/analytics, and what they could mean for your business in 2022. Sales-negotiated.

Trends 98

Trends B2B Scale Payment Features 98

Frontegg

MARCH 10, 2022

SaaS applications need to be powered with strong onboarding experiences and multiple self-served features, but billing and subscription models are key when it comes to establishing a sustainable growth trajectory. Let’s get familiar with the top SaaS billing and subscription models you can use today for your application.

Subscription 98

Subscription Payment Features SaaS Technical Review 98

Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? And does it improve B2B sales too, or is it more just a B2C advantage? How B2B vs. B2C sales compare. How FastSpring can help.

SaaS Payments 135

SaaS Payments Payment Solutions Software Review Merchant Services 135

Point Nine Land

MAY 11, 2023

Speed and Adaptability Will Define the B2B SaaS Winners in the Generative AI (R)evolution Smaller species tend to have shorter lifespans and faster reproductive cycles and can therefore adapt much faster to changes in the environment. Are most SaaS companies going to be replaced by new AI-first startups?

Generative AI 128

Generative AI AI B2B Software 128

Subscription Flow

JANUARY 9, 2024

However, these issues can be addressed by implementing best practices and software technology to improve B2B cross border payments efficiency. Cross-border payments allow SaaS companies to accept payments from customers in other countries. What are the best practices and challenges to improve B2B cross border payments?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Methods 52

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. By partnering with a trusted SaaS billing platform.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. What type of medium is used.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Blulogix

FEBRUARY 23, 2024

Charting the Future: What Are the Emerging Trends in Subscription Billing and Monetization? This blog post explores the emerging trends that are set to redefine subscription billing and monetization, offering predictions for the transformative journey ahead in the digital economy.

Artificial Intelligence 52

Artificial Intelligence Trends Marketplace as a Service Subscription 52

Casey Accidental

JULY 17, 2023

I was recently on Lenny Rachitksy’s podcast again, and one of the topics we discussed was consumer subscription business. Don’t worry I got more marketplace content on the way as well Shortly after I got into tech, investors started to fall in love with subscription business models, mostly on the B2B side. Churn will be higher.

Payment Solutions 98

Payment Solutions Payments Subscription Payment Features 98

Totango

SEPTEMBER 20, 2022

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. This helps deliver more satisfying customer experiences , promoting customer renewals and referrals, which are critical to B2B SaaS businesses. These methods may be used in both B2B and SaaS contexts.

B2B 82

B2B Scale SaaS Sales Enablement 82

ProfitWell

MAY 7, 2020

Today on Recur Now, we look at the difficulties for a traditional SaaS company to be successful in today’s market—and what the next great B2B SaaS companies will actually look like. Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 Now, what's happening in B2B SaaS news?

B2B 98

B2B SaaS Software Review Pricing 98

User Pilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. However, customer insights can help your teams understand all aspects of your B2B partners. What are B2B customer insights?

B2B 94

B2B Underperforming Technical Team B2C Scale 94

Chart Mogul

MAY 3, 2023

Retention is arguably the most critical metric in SaaS regardless of a company’s stage. Sid Jain, Senior Analyst at ChartMogul, … Retention is arguably the most critical metric in SaaS regardless of a company’s stage. Who owns retention in SaaS B2B Ownership of retention is hard to nail down to one person or team. “I

Retention 52

Retention Trends B2B SaaS 52

User Pilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? If the customers see the value, they are happy to pay for their subscriptions. Or are your trials paid?

SaaS Payments 97

SaaS Payments B2B SaaS Payment Solutions 97

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. However, the vast majority of companies doing subscription billing will also need a solution for other aspects of subscription billing management including: Payment processing.

Payments 84

Payments Payment Features Payment Methods Payment Services 84

User Pilot

APRIL 8, 2024

If it’s the latter, then you’ve already experienced what bottom-up SaaS is! Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. TL;DR In the bottom-up model, a SaaS company promotes the product to individual end-users and teams.

Strategy 82

Strategy SaaS Business Customer Lifetime Value 82

Frontegg

JANUARY 9, 2023

The B2B SaaS world has grown exponentially in recent years. According to a mid-2022 Frontegg research , more than 70% of the funding rounds during the first half of 2022 belonged to the B2B space. B2B SaaS services are in high demand. Why building trust in B2B SaaS products is important?

B2B 52

B2B SaaS B2C compliance 52

User Pilot

JULY 23, 2023

Trying to figure out what your B2B marketing team structure should be? In this article, we’ll go through the essential roles in a B2B marketing team structure and their responsibilities. In this article, we’ll go through the essential roles in a B2B marketing team structure and their responsibilities.

B2B 88

B2B Marketing Sales Hiring Social Media 88

Subscription Flow

NOVEMBER 20, 2023

Customers can pay for goods and services according to their consumption ( pay-as-you-go ), scale their service usage up or down in accordance with business needs, and have their subscriptions automatically renewed thanks to subscription billing and revenue management. What Entails Effective Subscription Revenue Management?

Payments 59

Payments Payment Features Payment Services Subscription 59

Chargify

MARCH 18, 2022

There isn’t much that stays the same in the world of B2B SaaS. That’s why we sat down with SaaSOptics and Chargify executives Caitlin O’Neil, The post 2022 B2B SaaS Trends [Webinar Recap] appeared first on Chargify.

Trends 70

Trends B2B SaaS Customer Support 70

ProfitWell

JANUARY 2, 2020

The subscription economy has shifted the power balance in favor of the customer. Subscriptions are built on ongoing relationships with customers, so companies selling subscriptions need to understand how to monetize this relationship on a recurring basis. That’s what makes subscription sales so difficult.

B2C 52

B2C Subscription Payment Features Payments 52

OPEXEngine

AUGUST 17, 2021

If you’ve underestimated the importance of financial operations for both the short and long-term success of your SaaS business, you’re not alone. With the explosive growth of the SaaS business model impacting businesses worldwide, many are navigating SaaS financial operations and subscription management for the first time.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

Chargify

DECEMBER 7, 2021

An exceptional enterprise subscription pricing strategy separates the winners from the losers in B2B SaaS. While giving your product away for free, pricing it low, The post Enterprise Subscription Pricing Strategies Explained appeared first on Chargify.

Pricing 88

Pricing Enterprise Subscription Payment Features 88

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. FastSpring: Your MoR for All-in-One SaaS Billing. 3 Subscription Management Software. FastSpring: Your MoR for All-in-One SaaS Billing. 3 Payment Processors.

Payment Services 119

Payment Services Merchant Services Payment Methods SaaS Payments 119

FastSpring

NOVEMBER 3, 2021

B2B lead generation is more than just presenting prospects with fancy features and benefits. For example, not long ago, we were migrating the subscriptions of a new customer into our system. What does all of that have to do with B2B lead generation? 1 merchant of record service for growing SaaS and software businesses.

Merchant Services 134

Merchant Services B2B Payment Solutions SaaS Payments 134

Baremetrics

MARCH 30, 2021

1 Different B2B Payment Processing Tools 1. Different B2B Payment Processing Tools B2B payment processing tools fall into three major categories: Payment gateways: Payment systems that let B2B clients send you money for subscriptions and services securely. Learn more: 7 Best SaaS Billing Systems 2020 2.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

Chart Mogul

JULY 14, 2022

If this challenge sounds familiar to you, listen to this episode of SaaS Open Mic. If this challenge sounds familiar to you, listen to this episode of SaaS Open Mic. Revenue Attribution in B2B SaaS. Similar to any other B2B SaaS business, Dreamdata’s deals are complex. On This Episode of SaaS Open Mic.

B2B 52

B2B Revenue SaaS Subscription 52

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

Totango

AUGUST 9, 2022

B2B customer segmentation gives you the power to customize your service and even personalize it for individual clients. This article will give you six best practices for optimizing your B2B customer segmentation. What Is B2B Customer Segmentation? Why Should You Use B2B Customer Segmentation?

B2B 99

B2B Social Media Market Research Customer Success 99

Totango

MARCH 4, 2022

B2B customer service is often confused with B2B customer success, but they are not the same. In this article, we’ll take a look at the relationship between these two important ingredients for a successful SaaS business model. Then, we’ll consider how B2B customer service differs from customer success in a B2B context.

B2B 91

B2B Customer Success Technical Review B2C 91

SaaStr

DECEMBER 29, 2022

At Maxio , we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. With over $1.5B

Scale 219

Scale Underperforming Technical Team B2B AI 219

SaaStr

AUGUST 14, 2019

In SaaS, once a customer churns — it’s gone. Revenue that does not recur in SaaS is really revenue you basically never even had. The post How do you handle B2B customers who want a refund on an annual subscription because they didn’t realize that their credit card would get charged again a year later?

SaaS Payments 132

SaaS Payments B2B Subscription Payment Features 132