User Pilot

SEPTEMBER 7, 2023

Interested in building a B2B customer journey map? In this article, we’ll cover B2B customer journey stages, how to build a B2B customer journey map, and the right tools to use. In this article, we’ll cover B2B customer journey stages, how to build a B2B customer journey map, and the right tools to use.

B2B 105

B2B SaaS User Experience Retention 105

Predictable Revenue

SEPTEMBER 2, 2020

Co-Founder and CEO of Lemlist, the coolest sales automation platform ever created, shares tips and tricks to grow a SaaS company in a B2B space, from scratch! The post Building a Successful B2B Outbound Sales Strategy From Scratch appeared first on Predictable Revenue.

B2B 311

B2B Strategy Sales Revenue 311

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

Subscription Flow

JANUARY 5, 2024

While the importance of SaaS B2B metrics has already been covered to death, what has not been covered in as much detail is the whisking out of important B2B SaaS product metrics from the unimportant ones. Read more: The Most Important Metrics to Secure SaaS Funding in 2024 What are B2B SaaS product metrics?

B2B 52

B2B Metrics SaaS Benchmarks 52

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ? According to one study, it also costs over $50 billion annually due to wasted resources alone. Tough question. Interview them.

B2B 113

B2B Technical Advisors SaaS Payments Underperforming Technical Team 113

Teamgate

AUGUST 16, 2023

B2B SaaS (Software as a Service) sales is a highly specialized field that requires a unique set of skills and strategies.

B2B 74

B2B SaaS Sales Software 74

Chart Mogul

JULY 14, 2022

Blog posts, case studies, ads, and conferences are fantastic ways of attracting leads and generating revenue. But, how do you know which of your top-of-the-funnel activities led to that revenue? If this challenge sounds familiar to you, listen to this episode of SaaS Open Mic. Revenue Attribution in B2B SaaS.

B2B 52

B2B Revenue SaaS Subscription 52

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. There isn’t much that stays the same in the world of B2B SaaS. In this webinar recap, you’ll see the most significant trends in SaaS pricing, subscription management, metrics/analytics, and what they could mean for your business in 2022. Recognizing revenue .

Trends 98

Trends B2B Scale Payment Features 98

SaaStr

DECEMBER 3, 2023

So over the past decade-and-a-half we’ve come up with a lot of yardsticks, metrics and rules for SaaS companies. But — they are broken if you aren’t really a traditional, 100%+ NRR SaaS company. In particular: Hybrid SaaS with payments and fintech usually has far, far lower gross margins than pure software. It depends.

SaaS Payments 204

SaaS Payments Metrics Payments SMB 204

SaaStr

OCTOBER 29, 2023

Dear SaaStr: What does a US-Based SaaS company Need to Know Before Expanding into Europe? Consider opening a full European office, even just 1–2 folks, once you have $1m-$2m in revenue in Europe. are different markets of course, but most of the best SaaS apps organically cross borders. SaaS vendors are pulled a bit into Europe.

Sales Hiring 237

Sales Hiring SaaS B2B Revenue 237

Andreessen Horowitz

MARCH 22, 2024

That said, we’ve outlined how we’re thinking about pricing and packaging in a part of the market that’s debating how to monetize their new genAI feature— B2B SaaS and prosumer companies —and how we’re seeing other companies approach the same question so you can better understand where your strategy fits in today.

Generative AI 115

Generative AI AI B2B Pricing 115

SaaStr

APRIL 11, 2020

Some of you won’t be able to grow revenue at all for now. Grow something that matters, so that when we pull out of this, you’ll grow revenue again, and maybe even faster than before. What can you grow besides revenue? Or SaaS customers. But a lot of SaaS vendors are seeing discovery calls are way up.

Revenue 313

Revenue Healthcare B2B Branding 313

SaaStr

AUGUST 25, 2023

So we’ve been saying for a while that the back half of 2024 could be good for SaaS IPO s, we just needed a few of the break-out winners to IPO to get the engine rolling again. The SaaS IPO window really closed in late 2021 with HashiCorp as the last great one to IPO in December 2021. million for the year ended December 31, 2022.

SaaS 224

SaaS Scaling Engineering B2B 224

Payrix

APRIL 17, 2024

We make it easier for B2B platforms to create and own the most frictionless payments experience for their merchants. Existing customers, employees, suitable commercial partners, and other external stakeholders can all be a great source of referrals and new revenue that will grow your business.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? And does it improve B2B sales too, or is it more just a B2C advantage? How B2B vs. B2C sales compare. How FastSpring can help.

SaaS Payments 144

SaaS Payments Payment Solutions Software Review Merchant Services 144

SaaStr

SEPTEMBER 26, 2023

How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? She watched the SaaS and Cloud wave ride and thought there’d be a huge pullback in markets this year. For B2B Generative AI Apps, Is Less More? On the B2B side, we have different objectives. Is less more?

AI 254

AI Generative AI Venture Capital SaaS 254

SaaStr

JUNE 21, 2022

Almost every category of SaaS exploded during the lockdown, but three saw just crazy boosts: Zoom went from $1B to $3.5B We’d never seen revenue acceleration like this ever in B2B software. It merely created a disruptive blip in revenue in many cases. Zoom and DocuSign’s revenues mainly come from 1 core product.

SaaS 295

SaaS Cloud B2B Enterprise 295

SaaStr

MARCH 20, 2024

At SaaStr Miami, former Founder’s Fund Partner and CRO of Brex Sam Blond — host of the SaaStr CRO Confidential Podcast — sat down with SaaStr CEO and founder Jason Lemkin for a fireside chat about finding success as a SaaS company in 2024. The real question is which avenue will generate the most revenue for the business.

Sales Hiring 255

Sales Hiring Sales Recruiting Scale Headcount 255

Blulogix

MARCH 8, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Unpacking Complexity in B2B Billing In the landscape of B2B commerce, billing complexity isn’t just a buzzword— it’s a significant barrier that companies must navigate to ensure success in the subscription economy.

B2B 52

B2B Subscription Payment Features Operational efficiency. 52

Chart Mogul

MAY 3, 2023

Retention is arguably the most critical metric in SaaS regardless of a company’s stage. Sid Jain, Senior Analyst at ChartMogul, … Retention is arguably the most critical metric in SaaS regardless of a company’s stage. It’s very difficult to outsell a high churn percent number.

Retention 52

Retention Trends B2B SaaS 52

SaaStr

JUNE 22, 2023

My list: Not committing to 24 months upfront to getting to Real Revenues and a Minimum Sellable Product. It takes 7–10 years to build something real, and the first stage is the 18–24 months it takes to get real revenues and something off the ground. More here: Planning to Do a SaaS Startup? B2B folks want to do B2C.

SMB 231

SMB SaaS B2C Interviewing 231

SaaStr

NOVEMBER 8, 2022

You know what’s back in fashion today in SaaS? And that’s a lot rarer in SaaS. But so many SaaS leaders aren’t really profitable at $1B ARR even, Why not? And it’s not just public SaaS companies that are often struggling to get profitable. I’m an investor in maybe 30 SaaS startups. So is SaaS cursed?

Scale 278

Scale SaaS Banking AWS 278

Totango

SEPTEMBER 20, 2022

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. This helps deliver more satisfying customer experiences , promoting customer renewals and referrals, which are critical to B2B SaaS businesses. These methods may be used in both B2B and SaaS contexts.

B2B 82

B2B Scale SaaS Sales Enablement 82

User Pilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. What is a B2B marketing funnel? What is a B2B marketing funnel?

B2B 105

B2B Development Team Review Software Review Marketing 105

SaaStr

APRIL 10, 2021

But for most B2B companies, your API, your partner programs, and the like are extensions. Partner ecosystems can take a long time to develop direct revenue, but they can more quickly accelerate market position, enhance the value of your product, and enable joint selling and marketing. Your API. Well, Pandium has the data!

SaaS 362

SaaS Cloud B2B Enterprise 362

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. What type of medium is used.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Frontegg

JANUARY 9, 2023

The B2B SaaS world has grown exponentially in recent years. According to a mid-2022 Frontegg research , more than 70% of the funding rounds during the first half of 2022 belonged to the B2B space. B2B SaaS services are in high demand. Why building trust in B2B SaaS products is important?

B2B 52

B2B SaaS B2C compliance 52

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ? According to one study, it also costs over $50 billion annually due to wasted resources alone. Tough question. Interview them.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

User Pilot

APRIL 8, 2024

If it’s the latter, then you’ve already experienced what bottom-up SaaS is! Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. TL;DR In the bottom-up model, a SaaS company promotes the product to individual end-users and teams.

Strategy 100

Strategy Business SaaS Customer Lifetime Value 100

Baremetrics

OCTOBER 30, 2023

If you work in B2B, SaaS, or startups, we can almost guarantee you’ve heard the term “Revenue Operations” or “RevOps” with fervent frequency over recent years.

Revenue 52

Revenue B2B Startup SaaS 52

SaaStr

DECEMBER 13, 2023

They’re at almost $500m in ARR, with 1,850 customers, now growing a modest but steady 19% and they have gotten pretty efficient, like most other public SaaS and Cloud leaders. Revenue Growth Has Materially Slowed, From 48% a Year Ago to 19% Today. In 2021, just 10% of their revenue was from outside the U.S.

Scale 306

Scale Banking Acquisition Cloud 306

SaaStr

MAY 3, 2023

So Freshworks in another in our line of “hero companies” in SaaS. While Freshworks is very much a global SaaS leader, its history as perhaps the first with deep roots in India to IPO in the U.S. And a reminder it can take a while in SaaS! #3. it’s harder for many in B2B in Europe. #4.

SMB 292

SMB B2B SaaS Revenue 292

ProfitWell

MAY 7, 2020

Today on Recur Now, we look at the difficulties for a traditional SaaS company to be successful in today’s market—and what the next great B2B SaaS companies will actually look like. Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 How are churn and new revenue trending over time?

B2B 98

B2B SaaS Software Review Pricing 98

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models.

B2B 52

B2B Subscription Payment Features Systems Review 52