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What is User Engagement Analysis? Top 9 Metrics to Track

User Pilot

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? These are the main questions the article explores. We also look at a couple of analytics tools for analyzing user engagement. The user engagement rate is the percentage of users who use the product in a given period.

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Built for you: Deeper insights, stronger customer engagement, integrations, and more

Intercom, Inc.

Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp! ??. Conversational engagement. Best of all?

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How to Define an Engaged User? Actionable Advice on Improving User Engagement

User Pilot

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

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12 Strategic Customer Engagement Tactics [+ Examples]

User Pilot

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

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The Art of Invisible Onboarding in Integrated Payments

Discover the transformative world of invisible onboarding in integrated payments with our enlightening article! This article is also your guide to choosing the right partner with the required technological infrastructure, market acumen, and a consultative approach, ensuring your onboarding strategy is contemporary and compliant.

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Top 13 SaaS Customer Engagement Trends 2023 to Follow

User Pilot

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

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10 Ways to Re-engage Inactive Users in SaaS and Boost User Engagement

User Pilot

There are multiple channels and tactics you can implement to engage with customers and bring them back. In this article we’ll go over: how to define an inactive user -SaaS- (hint: it’s not just a user that hasn’t logged in). why segmentation and good customer service are key drivers of user engagement.