Andreessen Horowitz

AUGUST 30, 2023

United Airlines can’t simply hire and train 10,000 new call center reps in 12 hours when terrible weather shows up, but dynamic compute can solve this. This is distinct from platform shifts in mobile, cloud, or the original internet, where most companies were slow to adapt. “My What about complicated corner cases?

VP of Engineering 90

VP of Engineering AI Payment Methods Generative AI 90

Audacix

DECEMBER 9, 2018

Vulnerability scans won't identify all security flaws in your application and cloud infrastructure, but they will likely identify the most glaring ones, especially if your scans test for the vulnerabilities listed in the OWASP Top 10. It's because older airlines have a CULTURE of safety.

Cybersecurity 45

Cybersecurity Airlines Mobile Cloud 45

Software Platform Consulting

NOVEMBER 8, 2023

Postscript Another interesting tidbit in the lawsuit is that RealPage acqui-hired a principal scientist who built a similar revenue management solution for the airline industry. It will be fascinating to see how RealPage responds. The lawsuit claims the DOJ put the kibosh on that effort in the ’90s. I want to know where he goes next!

Software 59

Software Revenue Management Airlines 59

OPEXEngine

JUNE 25, 2020

Of course, any company, whether large or small, selling to markets most directly impacted by Covid, such as travel, airlines, and restaurants, will be hard hit regardless of their financial strength coming into 2020. These benchmarks are all based on the SaaS sector as a whole at various revenue sizes.

Benchmarks 52

Benchmarks SaaS Airlines Travel 52

Casey Accidental

OCTOBER 20, 2020

Google, for example, has an ads business, a vertically integrated hardware business for the Pixel and Google Home, a developer platform in Google Play, an enterprise SaaS product in Google Cloud, consumer subscription with YouTube Music and YouTube TV, and many light marketplaces like Google Shopping and Google Flights. Just look at airlines.

Marketplace as a Service 140

Marketplace as a Service Business Model SaaS Payments Payments 140

SaaStr

AUGUST 5, 2020

Cloud is on fire. Every airline without government support will collapse. SaaS and Cloud can’t escape the mass bankruptcies coming. That can be your base plan to start, for both top line (revenue) and burn rate. More on that here : The Power and Honesty in a L4M Model. Build One Now. And that will take another year.

Airlines 343

Airlines Government Entertainment Travel 343

Casey Accidental

OCTOBER 20, 2020

Google, for example, has an ads business, a vertically integrated hardware business for the Pixel and Google Home, a developer platform in Google Play, an enterprise SaaS product in Google Cloud, consumer subscription with YouTube Music and YouTube TV, and many light marketplaces like Google Shopping and Google Flights. Just look at airlines.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

SaaStr

SEPTEMBER 10, 2020

We had a theme that was rise above the clouds. We had an airline drink cart made and brought that into breakouts. Meaning there’s no real bad theme. The key is that what you pick you really, really reinforce to make it fun and interesting. So what do I mean? The reason we picked that is we wanted people to not just sell software.

Scale 167

Scale Sales Hiring Software Review Technical Review 167

ProfitWell

APRIL 29, 2020

If you think about airlines, they typically surge prices during popular times of travel and to popular destinations. Even still, for SaaS, you can calculate how much it costs to develop a product and/or keep it in the cloud. Critical considerations to make when pricing your products. Pricing is not one size fits all.

Pricing 52

Pricing Subscription Payment Features Airlines 52

BetterCloud

NOVEMBER 1, 2017

Assuming normalized fit scores where 100% means all requirements are fully met, if several cloud or off-the-shelf products have a fit score of 80 percent or more, then buying is the right way to go.” . Generally speaking, retailers, airlines, banks and other non-software firms are not. CIO.com makes the same recommendation.

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

SaaStock

MARCH 20, 2019

Ultimate Software is one of the giants of cloud-based human capital management (HCM) solutions. iCIMS offer a variety of cloud-based employment management solutions to help mid-sized and enterprise employers find the talent they need. Founded: 2015. Based in: Kissimmee, FL. Funding to date: $23.6M. Ultimate Software. Founded: 2012.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

JUNE 10, 2020

If you have not set your workforce up to deal with this and you are not online and in the cloud and all the things that we need as employees in a business, you’re making that transformation now. Our suppliers came in, our airlines and hotels came in and started contributing content. All the phones were busy.

Travel 169

Travel Marketing Scale Outsourcing Services 169

SaaStr

JULY 11, 2019

We want to pick up the phone and call the airline, call Uber asking for our food. When WebRTC came in, and allowed Talkdesk to really build a product that worked back in the day, and using the technology plus the clouds, plus the simplicity. In 2014, when we met, the cloud was accelerating. Jason Lemkin: Yes. Jason Lemkin: Yeah.

Sales Hiring 249

Sales Hiring SMB Scale Cloud 249

SaaStr

AUGUST 22, 2020

We’re using digital workflows and storing data in the cloud, but the rest of the world, this was an overnight just shift in how people worked and how they communicated. At the exact same time, that company hadn’t moved basic applications to the cloud. So, whether it’s cloud storage or cloud video or messaging.

Sales Recruiting 143

Sales Recruiting Cloud CTO Hire Scale 143

SaaStock

MARCH 20, 2019

Ultimate Software is one of the giants of cloud-based human capital management (HCM) solutions. iCIMS offer a variety of cloud-based employment management solutions to help mid-sized and enterprise employers find the talent they need. Founded: 2015. Based in: Kissimmee, FL. Funding to date: $23.6M. Ultimate Software. Founded: 2012.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

NOVEMBER 30, 2021

The classic example of Behavioral Loyalty is say United Airlines. We buy more products and modules, e.g. for Salesforce, the Service Cloud, and the Marketing Cloud, etc. Basically, the theory states that customers are loyal for one of two reasons: habit, or habit+they love you. Almost no one loves United. We buy more seats.

Airlines 36

Airlines Cloud Branding Customer Success 36

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. Jeff Lawson: But the most recent incarnation of it was really moving all of that to the cloud and providing infrastructure as a service.

Underperforming Technical Team 115

Underperforming Technical Team Development Software New CTO 115

User Pilot

FEBRUARY 27, 2023

It is a cloud-based software that allows you to create product tours and in-app experiences to drive adoption faster. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. Walkme for customer feedback WalkMe is one of the pioneers in the market of adoption tools. ” Extremely flexible.

Software Review 52

Software Review Technical Review Onboarding Pricing 52

Sales Hacker

APRIL 22, 2019

Priceline at the time was very well known for its airline ticket business, and we were trying to extend that platform into other verticals, so I was part of a very small group of people. That’s how I got my introduction during internet 1.0 into the startup space. I would call it sort of class new market development.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

SaaStr

APRIL 11, 2019

And Workday is a great example, many of Workday, a company that solved HR technology problems that have existed forever but did it in the cloud and it’s amazing business really built a great business. Only challenge with starting workday is the job requirement is you had to start PeopleSoft previously.

Scale 123

Scale Customer Success Artificial Intelligence Sales Recruiting 123

Sales Hacker

JANUARY 21, 2020

Most recently, he started and founded Upserve and grew it to become one of the largest cloud-based point-of-sale platforms for full-service restaurants in the US with over 10,000 restaurant customers and a payments platform processing over $12 billion in annual volume. Since he joined Netscape, he then co-founded Tellme Networks.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SmartKarrot

JANUARY 20, 2022

Software-as-a-Service (SaaS) businesses use a cloud-based technology distribution model to deliver software. With its Cloud-Native Application Security Platform, Snyk provides cloud-based security services for software development. We have profiled a list of the top 25 SaaS companies in the UK.

Merchant Services 10

Merchant Services SaaS Payments Payment Methods Payment Solutions 10

SaaStr

JULY 1, 2020

There’s not that many people that have been the first salesperson in to managing a global footprint at a cloud leader. Kristen Habacht: Yeah. Jason Lemkin: Sam has some parallel different experience. I think we’ll get some great learnings there. Kristen Habacht: Honestly not much for us.

Merchant Services 166

Merchant Services Scale Sales Recruiting Sales 166

Intercom, Inc.

OCTOBER 24, 2019

And she worked her way up to be one of the United Airline’s first female pilots. There are people who started the Cloud Appreciation Society. Bailey: Well, just to go all the way back, I think the seed of the work that I do now is really informed, as I’m sure it is for many of us, by how I grew up.

Underperforming Technical Team 116

Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

SaaStr

APRIL 7, 2022

I can give you marketing examples about how robots are sitting on my laptop and then in the cloud doing work for us that we hate doing, the work that is done in a contact center or in an airline or work that’s done in your finance business. That our robots do the work that we hate. These are self funding, right?

Sales Hiring 242

Sales Hiring Scale Sales Recruiting Outsourcing Services 242

SaaStr

JULY 10, 2020

That’s more than the entire airline industry. RingCentral is coming up on $30 billion market cap for doing cloud contact centers. It’s enough that the BVP NASDAQ cloud index is at an all time high. And just two last points on cloud beneficiaries. Datadog, it just IPOed, it’s now worth 20 billion.

Scale 174

Scale Sales Hiring Pricing Sales Recruiting 174

Software Platform Consulting

MAY 16, 2017

Before We Get to Software… Warren Buffett recently announced that he was buying airline stocks. This is a man whose greatest quotes include many disparaging remarks about the airline industry (see here ). So why would the Oracle of Omaha invest in airlines now? Oligopolies Extend Well Beyond Airlines.

Payments 40

Payments Airlines Payment Solutions Software 40