IT World
MARCH 6, 2023
Before employing artificial intelligence (AI) to find job candidates, Southwest Airlines had no definitive way to track the success of the company's email and website hiring campaigns. The airline also couldn’t queue up potential applicants who’d logged into a job listings page and left before an applicable position had been posted.
Andreessen Horowitz
AUGUST 30, 2023
Generative AI is likely going to usher in a far more profound method of company transformation. Instead of financial engineering and the improved management techniques that PE promotes , we’ll start seeing AI cut costs and make existing companies vastly more profitable…while also enabling new business models to emerge.
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SaaStr
APRIL 10, 2023
The classic example of Behavioral Loyalty is say United Airlines. Notion a cool AI extension? If you haven’t explored the difference between behavioral and attitudinal loyalty, it’s one of the most important things you can understand in SaaS customer success. No one loves United. The difference is the upsell and NRR.
Stax
JANUARY 24, 2024
For example, a customer looking for urgent airline tickets to travel to a funeral may log several online searches for specific travel dates—data that can then be factored into price adjustments. As well as predictive analytics, advances in AI and machine learning allow competitive pricing to be implemented at an extremely granular level.
Buffer Resources
OCTOBER 23, 2023
AI Chatbot Moderation Meta is striving to curb inappropriate responses from its new AI chatbots to ensure a safer user experience. Fake Airline Rep Scam A new scam on Twitter/X involves fake airline reps assisting in flight rebooking, showcasing a bizarre exploitation tactic.
SaaStr
APRIL 12, 2024
At SaaStr AI Day, Contextual AI’s CEO, Douwe Kiela, deep dives into what it takes to build AI products for the Enterprise. The first half of this article is a more academic look at the best approach for building AI products for the Enterprise. You ask the language model, “When did Frontier purchase Spirit Airlines?”
Intercom, Inc.
JUNE 19, 2018
In the new book Human + Machine , Accenture technology leaders Paul Daugherty and Jim Wilson posit that the businesses that harness AI will flourish in the years to come – transforming everyday customer service in the process. These changes can already be seen at companies such as Dutch airline KLM.
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