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15 Best Help Center Designs for SaaS + How to Build Yours

User Pilot

Good help center designs promote self-service, allowing users to find answers independently without waiting for support. And for SaaS companies, this means fewer support costs and a lighter workload for the support team. The first thing to notice here is the search bar front and center, making it easy for me to find answers right away.

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38 Bright Asian SaaS Stars

SaaStock

When we announced a few weeks ago that we would be bringing our leading SaaS conference to Asia, and running it in Hong Kong, many locals thanked us for choosing the city. Their solutions span a wide range of verticals: from E-commerce, HR and Health to collaboration, infrastructure and AI. Founders : William Tien. Founded : 2011.

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8 Top Stripe Alternatives: In-Depth 2023 Guide

FastSpring

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more.

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Best Business Process Management Software

Neil Patel

It’s actually quite simple: business process management (BPM) software. Visualize every process from end to end. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you. Process Visualization. Process Automation.

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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

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Our New Transparent Pricing Dashboard: Where Your Money Goes When You Buy a Buffer Subscription

Buffer Resources

Check out our Transparent Pricing Dashboard How our finances have evolved while staying true to our mission Looking at our finances over the last nine years, you’ll notice fluctuations within the different categories. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc.

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Micro Startup Acquisition: The Definitive Guide to Buying and Selling Small Startups

Neil Patel

For example, HR and finance SaaS vendor Workday bought Scout RFP (a San Francisco startup with a team of 8) for $540 million. When you combine this with the shortage of AI talent , there is a race to scoop up startups and their teams who are in the early stages of funding and research. Key Features. 30-day closing period.