SaaStr

JUNE 27, 2022

Well there’s one big difference: the revenue multiple. So put differently, Anaplan was signed when the market was still strong, but closed in June when the market had cooled. . -> And in the span of just those few months, Zendesk sold for in essence 43% of the price Anaplan did, on a revenue multiple basis. in ARR, growing 30%.

Acquisition 297

Acquisition SaaS Pricing Revenue 297

User Pilot

NOVEMBER 24, 2023

Which one is better, customer acquisition vs retention? This article will examine customer acquisition and retention and determine which one you should focus on. TL;DR Customer acquisition attracts and converts new customers through marketing and sales efforts to expand the customer base and drive revenue growth.

Acquisition 105

Acquisition Retention Customer Lifetime Value Churn 105

Tom Tunguz

FEBRUARY 25, 2023

Similar questions have surrounded Microsoft’s acquisition of Blizzard; The US Department of Justice seeks to unwind the Google/DoubleClick merger ; British regulatory bodies forced Facebook to reverse its Giphy acquisition. The FTC reportedly will sue to stop Adobe from acquiring Figma.

Acquisition 167

Acquisition Startup Government Technical Review 167

SaaStr

APRIL 4, 2022

Jess Weimer, Senior Vice President of Revenue Marketing at Podium, discusses why it’s time to pivot from demand generation to revenue marketing and best practices for making that pivot. Pillars of Revenue Marketing . Scale your alliance and solution partner marketing portfolio to amplify net new acquisition. .

Scale 224

Scale Revenue Scaling Marketing 224

SaaStr

AUGUST 19, 2020

Q: Which merger and acquisition trends, if any, do you expect to unfold in the next 12 months? Not some tiny startup that might take years to get to material revenue or market share. If you are worth $20b-$1T+, you often don’t want to wait for a small acquisition or internal initiative to bear fruit. You buy that growth.

Acquisition 261

Acquisition Cloud SaaS Pricing 261

Chargebee

FEBRUARY 29, 2024

#Customer Acquisition or Customer Retention: Which Costs More? Customer acquisition and customer retention both play a major part in the growth and development of any successful business. There are strategic costs associated with each aspect that goes into garnering the proper results over a period of time.

Acquisition 75

Acquisition Retention Engagement Development 75

SaaStr

SEPTEMBER 29, 2022

Dear SaaStr: How Do I Do My Retention Negotiation in an Acquisition? Extra payments if your business hits $YYm in revenues. The post Dear SaaStr: How Do I Do My Retention Negotiation in an Acquisition? A few thoughts on retention compensation when you are acquired. Even if they haven’t told you yet. Time-based.

Acquisition 235

Acquisition Retention Payments Compensation 235

SaaStr

JULY 19, 2023

In a special workshop, Sam shares advice on how to spot bottlenecks, reallocate the right resources, and grow revenue in 2023. Step Two: Diagnose the Bottleneck to Closing More Revenue When your company doesn’t hit target revenue, it can be tempting to zero in on conversion rates. Sign up for free. Are the AEs outbounding?

Revenue 197

Revenue Acquisition Technical Review Systems Review 197

Clouded Judgement

MARCH 22, 2024

Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. Many investors laugh (and some rightly so) at the fact that software companies’ valuations are often described as a multiple of revenue.

AI 183

AI Revenue Cloud Technical Advisors 183

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? 3. Stability and Predictability in Revenue Streams In any business, consistency really is key. The sections are as follows: 1. Understanding the importance of engaging subscribers 2.

Engagement 94

Engagement Customer Lifetime Value Revenue Payment Features 94

Tom Tunguz

JUNE 11, 2019

in revenue, growing at 29%. Let’s put this acquisition in context. First, it’s the third business intelligence related acquisition in the past month. Google announced the Looker acquisition last week. in acquisitions suggests that 2019 will be similarly active as 2018, which saw $66B of acquisitions.

Acquisition 226

Acquisition Pricing Startup Software 226

User Pilot

JULY 30, 2023

Customer retention vs acquisition cost: Which metric matters more? Thus, striking the right balance between acquisition and retention costs significantly improves profitability and sustainability. TL;DR Customer acquisition is the process of attracting and converting prospective users into paying customers.

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98

Groove HQ

FEBRUARY 20, 2024

Well, profits are not great but the revenue is booming!” Today we will dig deep into what is CAC and how to keep it lower than your […] The post Customer Acquisition Cost: Less CAC More LTV appeared first on Groove Blog. “Why are you selling $1 for 90 cents ?”

Acquisition 67

Acquisition Revenue Business Customer Support 67

Totango

APRIL 4, 2024

Revenue retention hinges on the collaborative efforts of CS and sales teams as they collectively shepherd customers throughout the lifecycle journey, from acquisition to retention and expansion. Share responsibility: CS and sales both need skin in the game “Who’s in charge of sustainable revenue growth within an organization?”

Customer Success 89

Customer Success Retention Revenue Sales 89

ProfitWell

SEPTEMBER 16, 2019

During our conversation, Hiten and I walk through how freemium acts as an acquisition strategy as opposed to a revenue driver, how product teams need to think about things differently, and why it’s important to understand customer psychology when building your own freemium product to make everything work together. Subscribe and Listen.

Acquisition 99

Acquisition Revenue Scale Retention 99

SaaStr

NOVEMBER 3, 2023

We’ll share the answers in today’s brand new episode of CRO Confidential, where our host Sam Blond, partner at Founders Fund, sits down with Toast CRO, Jonathan Vassil to talk about their proven customer acquisition strategies that led to its record-breaking growth. Jonathan joined Toast as the SVP of Sales in 2017.

Payment Methods 180

Payment Methods Acquisition Scale Payments 180

SaaStr

JULY 13, 2022

Co-founder and CEO of Insider , Hande Cilingir, talks about what it takes to write a successful revenue growth story. However, the revenue forecast accuracy and the realization of that revenue each month are more important. Or the revenue their business will generate by month-end. Mistake 1: Not accepting your mistakes.

Scale 204

Scale Sales Hiring Revenue Marketplace as a Service 204

User Pilot

AUGUST 10, 2023

Are you trying to find your business’s average customer acquisition cost? And the customer acquisition cost (CAC) shows you how effective you’re with your sales and marketing efforts to acquire new customers. TL;DR Customer acquisition cost (CAC) measures the total sales and marketing expenses for acquiring new customers.

Acquisition 96

Acquisition Benchmarks Customer Lifetime Value B2B 96

SaaStr

NOVEMBER 25, 2023

Jameson Yung, SVP of Sales at Gong, and Sam Blond, Partner at Founders Fund and previous CRO at Brex, share five tactical ways to get back to growing and hitting revenue targets. The days of working a little for big returns are behind us in the Boom of ‘21, so what can you do to start hitting revenue targets? #1: Revenue matters, too.

Sales Hiring 188

Sales Hiring Underperforming Technical Team Revenue Sales 188

SaaStr

APRIL 24, 2022

The Private Equity Math of 1+1=3 in SaaS Acquisitions. Navigating the CRO and CMO Relationship with G2 and SalesLoft: Mike Weir, Chief Revenue Officer, G2; Steve Goldberg, Chief Revenue Officer, SalesLoft; Amanda Malko, CMO, G2. Revenue Marketing: Build for Scale with Podium’s SVP, Revenue Marketing Jess Weimer.

Sales Hiring 261

Sales Hiring Revenue Scale SMB 261

Tom Tunguz

OCTOBER 27, 2018

Over the weekend, IBM announced the largest software acquisition of Red Hat, an open-source software company, for $35B. It is the largest software acquisition in history, and the third largest technology acquisition (Dell/EMC at $67B and JDS/SDL for $41B were both larger hardware mergers). This price values the company at a 10.6x

Acquisition 184

Acquisition Application Development Software Engineering Pricing 184

SaaStr

JANUARY 24, 2024

Solving High Volume, Low Conversion at Lattice Dini Mehta joined Lattice at $3M in revenue when it had just 10 people in seat for Go-To-Market and 7 salespeople. Joining Box as CRO When They Had a Churn Issue Mark joined Box four years ago at $600M in revenue and 4-5 years past IPO. The result?

Scale 209

Scale Sales Hiring Scaling Revenue 209

SaaStr

FEBRUARY 17, 2023

While the allure of customer acquisition can pull a founder’s attention, it’s equally important to dedicate resources to fighting churn and expanding revenue from existing customers. They discuss how Fox helped build a churn-fighting, upselling, and cross-selling machine that continues to generate revenue.

Retention 193

Retention Revenue Startup Sales Hiring 193

SaaStr

APRIL 20, 2024

The current business model for software companies involves spending a significant portion of revenue on sales, regardless of available tools and automation. Marketers should focus on the acquisition channels they’re best at, even if it’s not the perfect fit for the situation.

Sales Hiring 237

Sales Hiring Startup Marketing Technical Review 237

Tom Tunguz

JUNE 9, 2018

It’s a massive acquisition at a massive price relative to other software acquisitions. The Skype acquisition was also about identity, consumer identity. This acquisition capstones the commitment. Mix the two, chill, and shake, and you have a new billion dollar revenue business unit for Microsoft.

Acquisition 192

Acquisition Azure Cloud Enterprise 192

Chart Mogul

AUGUST 20, 2020

4x entrepreneur Andrew Gazdecki shares how you can better prepare yourself for your startup's acquisition, and make the journey a rewarding one. The better prepared you are for an acquisition, the smoother it’ll go, leaving you financially, operationally, and psychologically stronger during negotiations. Know your numbers.

Acquisition 105

Acquisition Startup Technical Review Scale 105

User Pilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? TL;DR Growth analytics looks at each pillar of growth and chooses the metrics that dictate product growth and revenue. The growth metrics you should be tracking.

Acquisition 98

Acquisition Retention Churn Metrics 98

SaaStr

DECEMBER 13, 2023

Customer Count Growth Driven in Large Part by Acquisitions There are only so many big banks to sell to, and nCino’s core customer count has grow slowly but steadily from 335 in 2021 to 428 today. But new products from acquisition have fueled the overall customer count growth to 1,858. #2. Let’s dig in. A lot to learn!

Scale 287

Scale Banking Acquisition Cloud 287

Tom Tunguz

JUNE 18, 2017

Amazon’s acquisition of Whole Foods is notable for many reasons. Third, the acquisition underscores the importance of physical retail even to the largest American ecommerce giant. Third, the acquisition underscores the importance of physical retail even to the largest American ecommerce giant.

Acquisition 188

Acquisition Automotive Banking Mobile 188

Tom Tunguz

MARCH 19, 2018

The company generated $297M of revenue in 2017 at a 73% gross margin, and grew by 58%. Salesforce is acquiring the business for an astounding 21x enterprise value to trailing twelve months revenue multiple - nearly 2x the next closest. Year of Acquisition. Transaction. Price ($M). TTM Rev ($M). Growth Rate. Gross Margin.

Acquisition 179

Acquisition Marketing Enterprise Revenue 179

Blulogix

FEBRUARY 9, 2024

How Recurring Revenue Sustains Modern Businesses Amidst Uncertainty By BluLogix Team The Vital Role of Recurring Revenue In an era marked by rapid technological advancements and shifting consumer preferences, recurring revenue models have become the lifeline for modern businesses.

Revenue 52

Revenue Business compliance B2B 52

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions. But before we dive into that, we need to look into what micro startup acquisitions are and why you need to sit up and take notice. Micro Startup Acquisitions: What Are They, and Why Should I Care? Micro Startup Acquisition Trends. That’s an expensive mistake if you make the wrong investment.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

SaaStr

MAY 10, 2022

He highlights the three key strategies that helped TripActions scale and boost their revenue. Through this acquisition, TripActions can appeal to different markets by providing tailored solutions for all user needs. . Develop a well-defined vision. It’s normal for people to seek inspiration and leadership during times of uncertainty.

Travel 188

Travel Revenue Underperforming Technical Team Scale 188

SaaStr

DECEMBER 30, 2022

DigitalOcean has done that and grown beyond $150M in revenue in Q3 2022. Cliff Bockard, Senior Vice President of Revenue at DigitalOcean, joined us at SaaStr Scale to discuss how businesses can serve SMBs and still bring in large numbers of revenue. . Market understanding.

Scale 183

Scale Scaling Revenue Enterprise 183

SaaStr

MARCH 12, 2024

It’s a common dream for founders to hope their startup be acquired one day, but what is a company, like Google, really looking for in their acquisitions? First, there are three types of acquisition deals: Talent — To get the expertise on your team and more firepower. You only make money after your investors get their money back.

Software Review 205

Software Review Technical Review Acquisition Scale 205

Tom Tunguz

SEPTEMBER 23, 2018

At the time it was taken private by Vista, Marketo generated $241M in trailing revenue, growing at 35% annually. By the time of the sale, revenues had grown to $321M, growing at about 21% annually and profitable. trailing twelve months, the third highest multiple for large software acquisitions. Vista Equity paid $1.8B

Acquisition 110

Acquisition Trends Software Revenue 110

Tom Tunguz

JANUARY 28, 2024

Security companies as a group average 29% expected revenue growth in 2024, compared to 23% for Data (or DaaS which stands for data-as-a-service). Security & data top the charts at on average 10x enterprise-value-to-forward-revenue, compared to 5x for the others. Anticipation of this growth propels multiples.

Software Review 251

Software Review Software Finance Acquisition 251