SaaStr

APRIL 21, 2024

Dear SaaStr: What Are The Top 5 Things I Should Know Before Starting a SaaS Startup? My Top 5: It will take you at least 24 months to really get anywhere. Everyone mentally budgets 10–12 months. It’s never enough. At least, not to get enough paying customers from Code Zero. A little more here: [link] A co-founder not equally committed will blow up on you, and best case, is a disaster you will have to clean up later.

Startup 240

Startup CTO SaaS Interviewing 240

USIO

APRIL 22, 2024

SaaS companies are continually seeking innovative strategies to not just maintain but amplify their growth trajectory and increase revenue. One pivotal yet often overlooked area is payments. Integrating efficient payment systems along with offering revenue share will significantly impact a SaaS company’s revenue streams and overall expansion. We’ll delve into how SaaS companies are leveraging Usio Integrated Payment Solutions to propel their growth and increase revenue.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Stax

APRIL 23, 2024

ACH payments are a convenient way for business owners, individuals, and employers to use intuitive automated banking throughout their daily lives. Most small business owners and employers are turning to ACH payments instead paper check payments because of the ease and instant access the ACH network provides. ACH transactions provide a quick and easy way to pay employees, submit and retrieve tax returns, and automatically control your finances within 1-2 business days.

Payment Methods 88

Payment Methods Payment Services Payment Solutions Payment Features 88

User Pilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It empowers you to identify features that drive the highest ROIs and those that need improvement or sunsetting. This article aims to simplify feature analysis. We cover: Types of product features. A step-by-step process for effective feature analysis. Best practices for optimal results.

Underperforming Technical Team 93

Underperforming Technical Team Software Review User Experience Retention 93

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SaaStr

APRIL 20, 2024

"We all need more hackers on our team. Marketing hackers, sales hackers, product hackers. We lost too much of that. People that want to do the work because they enjoy the work." @searchbrat @zapier @kippbodnar @HubSpot @jasonlk pic.twitter.com/dUudpe9s2Q — SaaStr (@saastr) April 16, 2024 HubSpot and Zapier’s CMO had us on their “Marketing Against the Grain” pod / videocast.

Sales Hiring 235

Sales Hiring Startup Marketing Technical Review 235

The Moz Blog

APRIL 22, 2024

Discover the three reasons why Joy lost a local SEO client, and how she remedied her mistakes and rectified the situation. Learn more from Joy at MozCon 2024.

88

88

User Pilot

APRIL 21, 2024

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. TL;DR A customer onboarding dashboard is an analytical tool designed to monitor and report different onboarding metrics.

Onboarding 105

Onboarding SaaS Metrics Trends 105

SaaStr

APRIL 22, 2024

Dear SaaStr: How Do I Craft a Winning Investor Deck for an Early-Stage Startup? Here’s my #1 piece of advice: Get it all down to One Slide. "How to Create a Compelling Investor Deck: The Power of the First Slide" pic.twitter.com/AyyS7lHATz — SaaStr (@saastr) March 22, 2024 With 6-7 points on that slide. Not more. Not using 6 point font.

Startup 209

Startup Investment Leadership 209

Kellblog

APRIL 20, 2024

Just a quick post to share the slides of a presentation I recently gave on six principles that can help you optimize both your results and your career. The material, which should be familar to long-time Kellblog readers, is largely based on posts that I’ve written over the years and the last slide of the deck has links to specific posts. The six principles are: Answer the effing question (ATFQ).

Management 84

Management Development 84

Advertisement

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

FastSpring

APRIL 23, 2024

When considering Paddle alternatives, it’s important to note that Paddle is a merchant of record (MoR). The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

78

78

User Pilot

APRIL 21, 2024

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !

Strategy 103

Strategy Customer Support SaaS Technical Review 103

SaaStr

APRIL 22, 2024

So this is the time of the year when founders step down. Often quietly. Folks recover a bit from the end-of-year push, reflect, and sometimes … decide it’s time to bring in someone new. A CEO to take things to the next level. Etc. And even more of us think about it. Heck, I’ve thought about it several times over the years. I always try to talk founders out it handing over the reigns.

194

194

Andreessen Horowitz

APRIL 22, 2024

Senator Todd Young (R-IN) speaks with a16z General Partner Martin Casado about the importance of open innovation and American leadership in AI, and why we need to support AI research at all levels — from the classroom to the war room. In this episode, we distinguish science fiction from science reality in the ever-evolving AI landscape.

AI 73

AI Investment Leadership Innovation 73

Advertisement

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market. In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscr

Payment Solutions 66

Payment Solutions Payments Payment Services SaaS Payments 66

User Pilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

Customer Success 85

Customer Success Retention Software Review Customer Lifetime Value 85

Buffer Resources

APRIL 23, 2024

Landing paid partnerships as a creator doesn’t necessarily require a huge following — but it does require a professional influencer media kit.  Many brands and companies are happy to work with creators and influencers with smaller followings, but they’ll likely want to see some proof of your metrics and professionalism before sending you a contract or products.

Social Media 65

Social Media Branding Metrics Engagement 65

Groove HQ

APRIL 23, 2024

Working with customers can be both fulfilling and demanding. One moment, you’re dealing with a buyer who is friendly, funny, and just needs a bit of help. The next, you have to solve a complex problem for an angry and demanding business owner. Each of those conversations will benefit from a different approach. Once your customer […] The post How To Provide Customer Support for Any Communication Style appeared first on Groove Blog.

Customer Support 62

Customer Support Communication Business 62

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

Pricing

Andreessen Horowitz

APRIL 23, 2024

Philip Tagari, Chief Scientific Officer of insitro, joins Vijay Pande, founding general partner at a16z Bio + Health. Together, they discuss the transformative power of drugs in changing human health—and history. They also reflect on the evolution of the drug discovery process as it shifts from serendipitous discovery to AI-enabled engineering. Finally, they chat about where the industry is headed, and how AI might change the competition landscape.

AI 61

AI Engineering Healthcare 61

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? If so, you’re in the right place! Our guide explains how to create effective conversion paths. We also share examples of different conversion paths and optimization strategies. Let’s get to it! TL;DR A conversion path is a step-by-step process that guides prospects.

SaaS Payments 83

SaaS Payments Payment Services Payment Methods Payment Solutions 83

Buffer Resources

APRIL 22, 2024

Unique circumstances will forever mark the first half of the 2020s, but those alone won’t capture the decade's legacy. A layer deeper, we see how the events accelerated new trends that shape our world today, like the rise of solopreneurship. A solopreneur is any business driven exclusively by one person. Modern solopreneurs commonly run their businesses, at least in some part, through the Internet.

Social Media 67

Social Media Scale Growth Hacking Headcount 67

Nimble - Sales

APRIL 22, 2024

We’re excited to unveil our latest feature: brand-new Webhook Forms designed to revolutionize the way your applications communicate with Web Forms in Nimble, making every digital interaction quicker, smoother, and more intuitive than ever! Think about your online tools seamlessly working together. For instance, when a sale is made in your online store, the customer’s […] The post Connect Your Favorite Apps to Nimble Seamlessly with Webhook Forms appeared first on Nimble Blog.

Communication 62

Communication Branding Sales 62

Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

Generative AI

Sparktoro

APRIL 22, 2024

I don’t mind the generative AI craze. While some folks rail about the AI-generated comments that dominate their LinkedIn feed, I say, thank you for the engagement boost. Do these comments make social media a better place? Not really. But neither do the human-written, “Nice post, totally agree,” comments.

Generative AI 55

Generative AI Social Media AI Engagement 55

The Moz Blog

APRIL 23, 2024

Worried that your AI content might spook your users or not meet Google's standards? Use this guide to build trust and authority into your AI content.

AI 57

AI 57

Scytale

APRIL 23, 2024

Any sales team member at a SaaS company would see the below scenario as familiar… You spend hours inputting 100+ responses related to your data security and compliance for prospects – pulling in your developers, compliance officer (if you’re lucky), CEO, CTO – ANYONE that can help! It’s a long, hard, time-wasting, copy-and-pasting trudge.

AI 52

AI compliance CTO Development 52

User Pilot

APRIL 22, 2024

Have you ever questioned whether the patterns you observe in your data truly indicate one factor causing another? This guide on ‘correlation and causation’ clarifies these concepts, essential for those seeking to make informed decisions using product analytics. We’ll also provide you with examples for a better understanding of the cause-and-effect relationship.

Retention 52

Retention Churn Onboarding Subscription 52

Advertisement

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

How To Buy Saas

APRIL 22, 2024

Nowadays, we live in a digital age swarming with novel technologies and innovations. Here, sensitive and personal content needs to be safeguarded adequately, which is where password managers come in. They have emerged as powerful tools to enhance online security. They often promise you many things, including storing, generating, and managing your passwords for multiple accounts.

Software Review 52

Software Review Management Technical Review Cybersecurity 52

Crafty CTO

APRIL 23, 2024

Inception: Direct Database Access for the Data Team Our immediate need was getting the data science team programatic access to a read replica of our production database, an Amazon RDS Postgres cluster. The initial stopgap solution was to open a Postgres port, but with an RDS Security Group rule that limited inbound access to a few specific IP addresses.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) AWS Underperforming Technical Team ECS (Elastic Container Service) 40

Scytale

APRIL 21, 2024

In the world of compliance, where the landscape is as diverse as it is complex, companies often find themselves facing not just one, but multiple frameworks. From SOC 2 and ISO 27001 to GDPR and many more, each framework brings its unique set of requirements to the table. But with our Multi-Framework Cross-Mapping , fast-moving companies can implement and manage multiple security and privacy frameworks without all the unnecessary redundant work – and without the headache.

compliance 52

compliance Technology Management Sales 52