The four-step blueprint to build a customer health scoring program with Valuize Chief Client Officer Emily Ryan
OCTOBER 5, 2022
While it may be tempting to resort to Hail Mary tactics (such as deferred payments and discounts) to reduce churn, you must instead focus on sustainable and scalable retention strategies. The solution: a robust customer health scoring program , one of the core competencies in Valuize’s ValueXperience framework.
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