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S.H.O.P. – what’s in store for the store?

Intercom, Inc.

Changing trends in retail have seen malls across the US shuttered and fall into disrepair. Research completed as early as 2017 suggested that by 2040, 95% of all purchases will be via ecommerce. Many brands and stores have realized the potential of turning their “real-life” stores into advertisements for a bigger online market.

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