SaaStr

JUNE 3, 2022

2016: Dharmesh joined us for the first time, with one of the most engaging and highly-rated SaaStr Annual session on ever: their journey to IP O. Dharmesh Shah, co-founder and CTO, gave 2 amazing SaaStr talks and 1 amazing deep-dive so far.

CTO 246

CTO Retention Startup Scaling 246

Totango

JANUARY 22, 2018

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. VP, Global Head Digital Customer Engagement. Customer Success Summit brings together the best and brightest minds in Customer Success. Dante Otero.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

CustomerSuccessBox

SEPTEMBER 3, 2021

As a Customer Success Manager, you and your team take in a lot of efforts to connect and engage with your customers. A report found that “between 2014 and 2018, the average office worker received around 90 emails per day and sent around 40.” Customer Engagement Score Per Contact. Stacked up emails. Go old school.

Engagement 52

Engagement Technical Review Software Review Customer Success 52

Unbounce

SEPTEMBER 24, 2018

Rajveer Chohan (@Raj_i) August 30, 2018. — Britt Senko (@brittsenko) August 28, 2018. — Junction (@JunctionYVR) August 29, 2018. Take a trip down short-term-memory lane with me to relive takeaways from the stage and see all of the speaker videos and slide decks on the 2018 recap site. Something for everyone.

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

FastSpring

SEPTEMBER 18, 2018

Data-driven personalization is driving customer engagement and satisfaction. Businesses that transform customer data and preferences into tailored experiences earn greater engagement and satisfaction. Data Personalization Effect on Engagement. Consumers have come to expect a personalized experience across all digital channels.

Payment Methods 61

Payment Methods Trends Payments Payment Solutions 61

SaaStr

MARCH 10, 2022

2018: 68 attendees at SaaStr Miami Meet-Up. #2. In 2018, it seems like everyone at our meet-up was either sub-$1m ARR … or had driven or flown in. There clearly aren’t enough VP candidates there, and not quite enough of an engaged community in SaaS. 2019: 184 attendees at SaaStr Miami Meet-Up. And we’ll help.

Technical Review 228

Technical Review B2B SaaS Engagement 228

Outseta

MARCH 21, 2018

By Geoff Roberts 5 min read As I’ve been engaging with SaaS start-ups across industries this year, one thing has become certain; real estate tech is hot in 2018. Here’s our hand-curated list of real estate tech start-ups set to make waves in 2018. The product is scheduled to become publicly available in Q2 of 2018.

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

Chart Mogul

DECEMBER 18, 2018

As we approach the end of 2018, I thought it would be a good time to take stock of the articles that resonated most with our audience. This list was compiled by looking at the articles with the most engagement across all of our SaaS Roundup newsletters in 2018, taking list growth into account.

Growth Hacking 74

Growth Hacking SaaS Systems Review Pricing 74

Sales Hacker

JANUARY 31, 2018

In 2018, more than ever, you have to EARN that sales meeting. Now, when you call into the account or engage them on social , you have a great story to tell that is highly relevant to the solution you are trying to sell. That’s how you EARN a meeting in 2018. If you blow that first impression , it’s difficult to recover.

Sales 68

Sales Machine Learning Artificial Intelligence AI 68

Totango

NOVEMBER 22, 2017

We’re going to bring the best and the brightest from the field to share latest trends in strategy and innovation so you and your organization can make the BIGGEST IMPACT possible in customer adoption, retention and overall customer engagement.

Customer Success 48

Customer Success Machine Learning Artificial Intelligence AI 48

The Marketing & Growth Hacking Publication

APRIL 7, 2019

After you’ve done your fair share of proper use of Instagram hashtags and engaged with your audience, you get popular enough in order for brands to approach you and become one of their influencers. they were allowed to engage their audience with the type of content they usually made. In short, they didn’t have to only promote a car?—?they

Growth Hacking 40

Growth Hacking Marketing Advertising Social Media 40

Totango

JANUARY 22, 2018

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. VP, Global Head Digital Customer Engagement. Customer Success Summit brings together the best and brightest minds in Customer Success. Dante Otero.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

Sales Hacker

MARCH 22, 2018

2) Everything You Need to Know About Cold Calling in 2018. Consistent management engagement: How are you tracking your goals? The post Revenue Summit 2018: Key Takeaways From 5 Groundbreaking Sessions appeared first on Sales Hacker. To be highly effective, make sure you establish value before you present the deal.

Scale 67

Scale Revenue Forecasting SMB 67

Sales Hacker

MARCH 1, 2019

Sales Engagement: How the World’s Fastest Growing Companies are Modernizing Sales Through Humanization at Scale is a labor of love. Why a Book on Sales Engagement? In December of 2018, I made ten predictions of how sales will continue to change in 2019. Omnichannel sequences to engage prospects where they want to be engaged.

Scale 58

Scale Engagement Sales AWS 58

Sales Hacker

NOVEMBER 22, 2017

Top 10 Sales Excuses You Need to Stop Making in 2018: We can’t find qualified prospects. Prospecting and engaging leads represent two of the most challenging and frustrating aspects of selling, and it’s alright to vent your anger once in a while. Learn new techniques, use better tools, and improve your engagement skills.

Underperforming Technical Team 86

Underperforming Technical Team Sales CTO Coach New CTO 86

Sales Hacker

MARCH 20, 2018

In the spirit of sharing knowledge, I’m going to show you three sales enablement strategies that can help your sales team reach their goals in 2018: Provide on-demand consultation for sales reps. Each session should be designed for engagement and flexibility. Use AI for sales enablement. Boost underperformance with a sales bootcamp.

Sales Enablement 64

Sales Enablement Strategy Sales Consulting 64

Outseta

APRIL 9, 2018

By Geoff Roberts 3 min read This is the first company update we’ve published in 2018, so let’s start with the big picture; we’ve delivered our minimum viable product, have started charging our users, and are continuing to develop the platform based on user feedback. Here’s a closer look at what’s new. New Feature! What's next?

Acquisition 40

Acquisition Mobile Engagement Metrics 40

Totango

SEPTEMBER 12, 2018

The C hief Customer Officer Fall, 2018 (CCO), held September 12th-13th in San Diego, is an interactive peer-lead conference attracting senior-level customer focused professionals.

Sales Recruiting 55

Sales Recruiting Scale Customer Success Retention 55

Outseta

NOVEMBER 28, 2018

By Geoff Roberts 3 min read The home stretch of 2018 is upon us and it’s been an exciting year at Outseta. We began charging users for the first time in January and the evolution of our product since that time has been remarkable to see. Here’s what we’ve been up to since our last company update. New Feature!

Scale 40

Scale Advertising Acquisition Startup 40

ChurnZero

DECEMBER 28, 2018

We even got a shout out from HubSpot as a top blog you should be reading in 2018. Check out this post to see how to successfully re-engage with a customer. The post 2018 in Review: ChurnZero’s Top 10 Blog Posts of the Year appeared first on ChurnZero. 10 Punny Customer Success Jokes.

Technical Review 49

Technical Review Artificial Intelligence Social Media Churn 49

Intercom, Inc.

APRIL 30, 2020

Since unveiling the Intercom App Store in 2018, we’ve worked with many of you to launch over 240 apps on the Intercom platform. For instance, last year product engagement tool Sherlock published Product engagement: the most important metric you aren’t tracking for your SaaS business on this very blog. Take Typeform’s experience.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

The Marketing & Growth Hacking Publication

FEBRUARY 10, 2019

Sensory Engagement and the Multi-Sensory Experience The Emotional and Soft-Spot of Visual/Touch/Smell and the Whys of Gender-Based Advertising Let’s break down the “5” Senses which affect how purchases are made: Sensory Marketing is a tried ‘n true method. Automate your Twitter sharing to increase engagement. Gut Marketing: Part 2?—?Sensory

Engagement 40

Engagement Growth Hacking Marketing Entertainment 40

The Marketing & Growth Hacking Publication

FEBRUARY 18, 2019

Here are 5 ways you should be looking at promoting your brand/ business using Linkedin Live Video: Conferences and Events: If you are hosting an offline event, you can stream it via Linkedin Live to engage people who are unable attend. Product Promotion: You can create high levels of engagement for your upcoming product release.

Engagement 40

Engagement Growth Hacking Entertainment Travel 40

wepay

SEPTEMBER 12, 2018

But there is another element to growth that can be just as important – increasing user engagement. Driving user engagement is a more complex topic and not one that typically lends itself to instant results because it is also intimately connected to your product and product development.

Engagement 40

Engagement SaaS Payments Strategy SaaS 40

The Marketing & Growth Hacking Publication

APRIL 11, 2019

Proximity marketing brings numerous benefits to your business: More engaged users ?—?Users You can send communications with much higher intent that are will be drive higher engagement rates. It is estimated that over 57% of consumers are likely to engage with location-based communications. Advanced customer insights ?—?Proximity

Technology 40

Technology Engagement Branding Marketing 40

SaaStr

FEBRUARY 9, 2021

CMOs have budget to pay to get digital engagement done the way they want. 29% of customers now buy more than 1 product from ON24, up from 15% in 2018. ON24 takes more work to deploy than a simpler service like Zoom, and that’s reflected in over 20% of their revenue from professional services. 23 Years (!)

Scale 222

Scale Enterprise Scaling Cloud 222

SaaStr

JANUARY 15, 2021

Founder and Chairman Ryan Smith is also one of the most engaging and transparent CEOs out there, and we’ve had 3 amazing SaaStr sessions with him: And most interestingly … they’ve gotten a second chance to IPO. Qualtrics grew from 27 $1m customers in 2018 to 64 $1m customers today.

Enterprise 244

Enterprise Scaling Investment Revenue 244

The Marketing & Growth Hacking Publication

FEBRUARY 6, 2019

Are you aware of the 6 best engagement strategies & Storytelling practices that help you build a brand? Top 6 Evolving engagement Strategies : 1.Video: link] Brands are exploring new mediums for modern-day storytelling. People are longing for authentic interactions in the real world as much as in the digital world.

Engagement 40

Engagement Strategy Entertainment Social Media 40

Sales Hacker

FEBRUARY 28, 2018

Engage With Attendees Using The Hashtag Beforehand. Find someone you may want to connect with, like their posts, engage and add value. Engaging someone about their favorite talk can lead to more open-ended discussion about the industry, what they enjoy, etc. Hashtags help centralize conversations on the same topic.

Engagement 61

Engagement Business Sales Marketing 61

SaaStr

DECEMBER 26, 2022

As a marketer or software seller, you can lean into this trend by finding community, championing advocates, and showing up where your customers want to engage with your brand. . From the first quarter of 2018 to the last several years, there has been a nearly 8X increase in software helping companies drive existing customer outcomes.

Software Review 186

Software Review Software Azure Cloud 186

SaaStock

MARCH 26, 2019

Founded : 2018. They solve that by using both their AI-enabled platform and automation for engagement with leads and students The platform is already used by more than 150 Higher Education and k-12 in Brazil. Founded : 2018. Founded : 2018. Founders : Rafael Sandroni. Based in: São Paulo. Funding to Date : N/A.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

Buffer Resources

JUNE 12, 2023

Launched in 2018, these accounts have been designed for influencers, public figures, content producers, artists, and personal brand advocates. From today, you can plan your posts, Reels, and Carousels ahead of time, ensuring consistent content delivery and optimal engagement with your audience. What is a Creator account on Instagram?

Social Media 106

Social Media Branding Management Metrics 106

SaaStr

MARCH 3, 2019

But the 2018 SaaStr Annual was a bit of an NPS setback. Even at the cramped and problematic Hilton in SF that year, the sponsors had constant traffic and constant engagement. But happier and more engaged customers always seems to lead to more revenue. We’re running our own interesting NPS study at SaaStr Inc.

Sales 168

Sales Engagement Revenue Data 168

SaaStr

JANUARY 11, 2020

But we also wanted to track engagement on Quora more closely. And growth in 2018 for both our list and our social followers were pretty flat. And it wasn’t a goal at all in 2018. So at little old team SaaStr, we historically did not really track social followers as a core metric. We’re B2B folks ??

Scale 154

Scale B2C Travel Cloud 154

Outseta

JULY 2, 2018

Companies contacted: 329 Companies that engaged with us: 120 (36.5%) Product demos: 24 (7.3%) All of this outreach was 100% “cold,” sourcing leads from sites like AngelList, Product Hunt, Betalist, and GetProspect. Some quick stats on this front. You can read more about our approach to email prospecting here.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

SaaStr

SEPTEMBER 29, 2023

When Lattice launched its engagement product in 2018, it had a humongous lift with almost double the quarterly booking rate overnight. The second product had better retention. Customers want to stay longer because there are more touchpoints in their systems and workflows.

Scale 221

Scale Scaling Startup Sales Hiring 221

SaaStock

JANUARY 25, 2019

In 2018, the Argentinian SaaS business expanded to Mexico. In 2018, the company was acquired by Nubox, the leader in small business accounting software in the region. Gympass is a global discovery platform that helps companies engage their workforce in physical activity by providing unfettered access to thousands of fitness facilities.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257